search, discovery, and the cloud

Search, Discovery, and the Cloud

Jeff Fried CTO, BA Insight

Nate TreloarSVP, Knowledge Services, Ektron

George EverittCEO, Applied Relevance

Miles Kehoe Director, Consulting Services, LucidWorks

Jeff Fried CTO, BA Insight

running in someone else’s

data center

The Cloud has different flavors

Infrastructure as a Service (IaaS)

Platform as a Service (PaaS)

Software as a Service (SaaS)

Less

Com

plex

ity

Mor

e Cu

stom

izatio

ns

Site Search

Hosted Search

Minimal Entry Cost

Shift From CAPEX to OPEX

Improved Business Agility

Hybrid Cloud Adoption - “Cloud on your terms”

Why Hybrid?

• Flexibility• On-Premises customization• Significant footprint in Remote

locations• Regulatory reasons• Manageability

On-Premises

How satisfied are you with SaaS and On-Demand Apps?

Pragmatic Patterns of Cloud Adoption

Source: InformationWeek Analytics Enterprise Applications Survey

Enterprises have many systems, with different needs for control and security Some Key existing systems will remain on-prem indefinitely

The Cloud creates silos, compounding the problem of information fragmentation Unified view across these silos is at the center of many

business-critical applications

SaaS systems limit customization Fielding tailored applications requires an external

integration capability

O365 does not content enrichment, indexing of external content, or any full-trust code

Companies need integration and customizations beyond what can be done in O365, but also want the advantages of SaaS.

Hybrid Cloud Adoption Patterns – O365

Search bridges the silos created by cloud adoption ->

Adopting Hybrid Cloud is a search project

Split User Split Workload

An organization splitting users within a workload (Exchange or SharePoint) between On-Premises and Online

Users on any of the workloads (Exchange, SharePoint or Lync) in the cloud while using other workloads On-Premises

1 of every 4 EPG customers is licensed for O365, will be 1 of every 3 by June 2014, adopting in two patterns:

Across O365:• Exchange • Lync• Yammer• OneDrive• SharePoint

Within SharePoint:• Mysites• TeamSites• Extranet• Intranet• Focused Sites• Services Farms

Two ways to create a Unified View

• Indexing – Crawl content from a search farm (on-premise and/or Azure-based)+ Provides uniform relevance and latency+ Allows uniform metadata (via KIP content enrichment capabilities)– Requires higher bandwidth and footprint

• MetaSearch (Query Federation)– Send queries to multiple search instances and combine the results+ Lower bandwidth, small footprint, sometimes the only way possible– Only as good as the weakest link (no content enrichment, variable latency)

• Both of these can support hybrid or cross-version hybrid scenarios

Nate TreloarSVP, Knowledge Services, Ektron

George EverittCEO, Applied Relevance

Control

• You are at the mercy of the cloud vendor for third party features

• Sandboxes prevent meaningful extensions

• Least common denominator features

Performance

• Bandwidth Limits

• Latency

• Sending big documents is slower

• No control over the internet pipe

Security

• Requires encryption on the wire

• SSL adds latency

• Potential for misuse

• Is your content really isolated?

Miles Kehoe Director, Consulting Services, LucidWorks

Miles Kehoe – LucidWorksmiles.kehoe@lucidworks.com

Verity: 1989 – 1995New Idea Enginering 1996-2012

SearchButton.Com 1999-2001LucidWorks 2012-current

‘Cloud Search’SearchButton.COM 1999-2001

Hosted Verity+HTML Snippet to embed search/resultsBest bets/boosts/reporting

LucidWorks on Azure 2012-1013Full LWS product featues“Some assembly required’ for UI

Links@miles_kehoehttp://www.enterprisesearchblog.comhttp://www.lucidworks.com/lucidworks-silk/

How quickly are companies moving to the cloud? How do security and data residency impact the adoption of search in the cloud?What are the tradeoffs? What do you lose? Performance?

What kind of search applications?Are there any new/disruptive business models?Are people going around central IT?

Where does value-added content fit in?Why do companies take content offline?

???? From anyone in the audience

Questions for the Panel

Jeff Fried CTO, BA Insight @jefffried, jeff.fried@bainsight.com

Nate TreloarSVP, Knowledge Services, Ektron@ntreloar, nate.Treloar@ektron.com

George EverittCEO, Applied Relevance @apprelevence, geveritt@appliedrelevence.com

Miles Kehoe Director, Consulting Services, LucidWorks @miles_Kehoe, miles.kehoe@lucidworks.com

Thank You!

Ubiquitous -> invisible