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Andritz Group Citrix LoginService Area Infrastructure Services

Exported on  11/05/2019

Service Area Infrastructure Services  –  Andritz Group Citrix Login

Version  Table of Contents  –  2

Table of ContentsTable of Contents.............................................................................................................................. 2

Requirements for the Andritz Group Citrix Login: ........................................................................... 3

Andritz Username and Password ....................................................................................................................3

Multifactor Authentication  .............................................................................................................................3

Installed Citrix Receiver ...................................................................................................................................3

Start the login at the Citrix Portal and the multifactor authentication:......................................... 4

Service Area Infrastructure Services  –  Andritz Group Citrix Login

Version  Requirements for the Andritz Group Citrix Login:  –  3

1 https://www.andritz.com/resource/blob/322948/82d46ba081bda0b7ccd31db93522f0a6/gr-mfa-pwreset-for-external-users-data.pdf

Requirements for the Andritz Group Citrix Login:

Andritz Username and PasswordFor the access to the Andritz Citrix Systems an Andritz Domain User is needed.Username and password for the Andritz Domain will be provided by your Andritz internal contact personFor an internal tIcket , Username, Citrix Appliaction and Errormessage is necessary, 

Multifactor Authentication Useraccount must be enabled for Multifactor Authentication

Detailed Documentation: Multifactor Authentication for Citrix Login1

Here you can find also the Link to the Self Service Password Reset and User unlock procedure

In case of problems, please inform your Andritz contact person, who should create an internal ticket

Installed Citrix Receiver

Download: https://www.citrix.com/products/receiver.html

In case of problems, please inform your  ndritz contact person, who should create an internal ticket

Service Area Infrastructure Services  –  Andritz Group Citrix Login

Version  Start the login at the Citrix Portal and the multifactor authentication:  –  4

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Start the login at the Citrix Portal and the multifactor authentication:

Andritz Group Citrix environment is reachable via:

https://gate.andritz.com After opening https://gate.andritz.com you will be redirected to login.microsoftonline.comPlease login with YOUR_USERNAME@ANDRITZ.COM:

Type in your Andritz password here: 

Service Area Infrastructure Services  –  Andritz Group Citrix Login

Version  Start the login at the Citrix Portal and the multifactor authentication:  –  5

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Press next here: 

Microsoft Authenticator Guide will appearGo to the Apple App Store or Android Play Store on your phone to download theMicrosoft Authenticator App. 

Service Area Infrastructure Services  –  Andritz Group Citrix Login

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Open the Microsoft Authenticator app, select “Add account” from the “Customize andcontrol" icon in the upper-right, and then select"Work or school account".

Scan the QR code on the webpage with the App and click "NEXT":

Note: If your camera is unable to capture the QR code, you can manually add your accountinformation to the Microsoft Authenticator app for two-factor verification. For more information and

Setup a second verification method is recommended:Office Desk Phone call for verification

 Please go back to https://gate.andritz.com

Service Area Infrastructure Services  –  Andritz Group Citrix Login

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Here you can find your Favorites, Desktops or Apps in the blue menu bar:

Download and install the Citrix Receiver

Service Area Infrastructure Services  –  Andritz Group Citrix Login

Version  Start the login at the Citrix Portal and the multifactor authentication:  –  8

2 https://www.citrix.com/products/receiver.html

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Citrix Receiver can be downloaded here: https://www.citrix.com/products/receiver.html

D2ownload Receiver for Windows:

Click "RUN" to start the installation:

Service Area Infrastructure Services  –  Andritz Group Citrix Login

Version  Start the login at the Citrix Portal and the multifactor authentication:  –  9

3. "Start"

Service Area Infrastructure Services  –  Andritz Group Citrix Login

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Accept the License Agreement and click "Install"

Press "Finish"

Go back in the Browser to https://gate.andritz.com

Service Area Infrastructure Services  –  Andritz Group Citrix Login

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