setting the ambition and shaping the direction

SETTING THE AMBITIONAND SHAPING THEDIRECTION

Dr Janet WilliamsonNational DirectorImprovement Programmes

Improving health outcomes across England by providing improvement and change expertise

THE NEXT PHASE

Improving health outcomes across England by providing improvement and change expertise

Improving health outcomes across England by providing improvement and change expertise

Improving health outcomes across England by providing improvement and change expertise

THINGS TO MAKE CHANGE HAPPEN

Where are we now?

Where are we going?

How are we going to get there?

1.2.3.

3

Improving health outcomes across England by providing improvement and change expertise

Improving health outcomes across England by providing improvement and change expertise

Improving health outcomes across England by providing improvement and change expertise

If you can’t describe the pathway and walk it, you can’t change it.

I hear and I forget, I see and I remember, I do and I understand.Confucius, Chinese philosopher & reformer

1.

Improving health outcomes across England by providing improvement and change expertise

Be clear what your ideal looks like2.

Be BOLD, be ambitious

Improving health outcomes across England by providing improvement and change expertise

Focus on the vital few things not long lists3.

Improving health outcomes across England by providing improvement and change expertise

Know your improvementmethodology4.

It does not matter which approach, but stick to it

Don’t move into doing until you have baseline, you have data and you are clear about the issues you aretrying to solve

Improving health outcomes across England by providing improvement and change expertise

Understand the context5.

Today is about doing more and differently but with the same or less money

Improving health outcomes across England by providing improvement and change expertise

Building relationships and building capability from the start

6.

Redesigning the process, the pathway and the structures is easy, the biggest challenge is winning hearts and minds and changing behaviour

Improving health outcomes across England by providing improvement and change expertise

Every day, seek to learn and continue to learn

7.

Improving health outcomes across England by providing improvement and change expertise

Improvement requirespersonal resilience

8.

Improving health outcomes across England by providing improvement and change expertise

Once you operationalise things you are not in an improvement roll, so STOP

9.

Improving health outcomes across England by providing improvement and change expertise

Happy staff make happy improvers

10.

Improving health outcomes across England by providing improvement and change expertise

SUMMARYStand in the patient/carer shoesGo seeGo search outDo change togetherFocus on key thingsInvolve allLearn

Improving health outcomes across England by providing improvement and change expertise

GOOD LUCK FOR THE NEXT PHASE