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COMMITTED SERVICE AND BEST BRANDS
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ContentsSGN Group .................................................................3-5
SGN Group history ....................................................... 6
Russia, Kazakhstan, Belarus,
the Baltic States ........................................................ 7-9
Sumeko & SGN Motors .......................................... 10-11
Sportia .....................................................................12-13
Truebell ....................................................................14-15
S. G. Nieminen ........................................................ 16-17
Agritek .....................................................................18-19
SGN Tekniikka ........................................................20-21
Kessu ........................................................................... 22
After sales ................................................................... 23
P. 22P. 14-15
P. 18-19 P. 16-17
P. 12-13P. 20-
21
P. 10-11
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We are a diversifi ed, independent and renewing
family-owned wholesale company known for our
strong global brands. For us, reliability is a priority,
and we build our operation persistently.
We actively aim at close and open co-operation
with our suppliers and customers, which enables
fast reactions in changing situations. We manage
sales and marketing primarily through specia-
lised retailers.
The diversified structure of our group lends
stability in di erent economic situations and in
all seasons. Our extensive market area evens out
the variation in the country specifi c demand of
our services.
We know the needs of our customers and actively
develop our processes and introduce new pro-
ducts and services to the market to meet these
needs. Our operation is measured with a certifi ed
quality system.
The operation of our company leans on respon-
sible and sustainable principles. Our personnel is
our most important resource, and we are com-
mitted to the development of the competence
of our employees.
We support our partners heavily in the develop-
ment of their operations. In addition to o ering
sales and marketing support, we train and coach
them to meet the challenges of the ever changing
markets.
Our operation is boosted by our modern logis-
tics and technology solutions, which guarantee
the faultless operation of the delivery chain and
e cient electronic data transfer.
SGN GROUP OYFinance, HR, IT, logistics, marketing/communications
ORGANISATION CERTIFIED BY
ISO 9001
S.G. NIEMINENSeeds and fertilizers,
garden and grounds care
equipment
Parts and accessories,
service
SGN TEKNIIKKAIndustrialproducts,bioenergy
KESSUGroomers,
snow making systems,ski lifts,
beach cleaners
Parts and accessories,
service
OOO MOTOPRIDESt. Petersburg
OOO SUMEKOSt. Petersburg,
Moscow
TOO SUMEKO Almaty, Kazakhstan
TRUEBELL FINLANDTrading and
marketing com-pany/
Far East
SGN MOTORSMotorcycles,
mopeds, scooters, moped cars
AGRITEKTractors,
agricultural equipment
Parts and accessories,
service
SGN AGRICENTERTAMPERE OY
SGN SPORTIASports
equipment,leisure and
sports textiles, footwear
SPORTIA LAHTI
SPORTIA JYVSKYL
(70 %)
SUMEKOMotorcycles, snowmobiles,
ATVs, outboard engines, personal
watercrafts
Parts and accessories,
serviceSGN Service
SGN BIKES OY
family businessResponsible and innovative
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We rely on partnership, and invest in serviceOur operation is based on strong entrepreneurship
and confi dential partnerships with our dealers. Our
suppliers appreciate the local store owners skill
in serving their customers. We o er a representa-
tive selection of competitive brands and related
service throughout the life span of the products.
Even the best brand and product selection alone
is not enough, because success requires market
knowledge accumulated over the years, and in-
vestment in the most modern product logistics
and information management. Marketing, retailer
training, and spare part and maintenance service
are part of daily operations, managed by compe-
tent and experienced personnel.
Our diversifi ed company has an extensive do-
mestic market area. We are committed to long-
term co-operation with our partners in each of
our areas of operation.
Our company develops continuously, because
we seek growth resolutely and persistently. We
still see good opportunities to expand the opera-
tion of our company into new areas in the future.
Long careers in our company show that we o er our
personnel challenging, independent tasks and the be-
nefi ts of a stable, responsible company. The corporate
culture of our family business encourages our emp-
loyees to work responsibly towards a common goal.
The professionals of di erent businesses in our board
bring along competence and vision from outside our
group. The transfer of duties to the next generation
has started well in advance to secure continuity of
our family business.
Sam G. Nieminen, CEO, SGN Group Oy
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Service throughout the lifespan of a productOur competent personnel is our best resource. We
employ professionals who are committed to our
operation and enable us to serve our customers
throughout the lifespan of the product.
Our diversifi ed company has a wide range of ver-
satile competence and di erent personas, which
strengthens our work community and provides an
extensive outlook to support the development of
our operations. We maintain the competence of
our personnel through continuous training. The
more technical a product is, the more demanding
and essential our customer-oriented specialist
role becomes.
We count on an independent way of working
which takes others into consideration. The right
service attitude plays a decisive role regarding
success. Our employees are committed to iden-
tifying our customers needs and developing the
service together with our co-operation partners.
In the SGN Group, the best professionals in
their fi eld take care of this task. Our operation is
supported by e cient spare parts logistics and
competent utilisation of IT solutions.
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Entrepreneurship, independence and strong brandsA son of a merchant, Sven G. Nieminen founded
an import and wholesale business for seeds in
1933. He started the seeds import and export
trade even though he did not have any prior ex-
perience in farming. As Finnish agriculture was
undergoing a period of strong growth after the
years of depression, there was a continuing de-
mand for high-quality seeds.
Trading relations with European seed merchants
were established as early as the 1930s. A signi-
fi cant part of the Finnish seeds trade was soon
conducted through Sven G. Nieminen.
During the war, Sven G. Nieminen served as a Finnish
seeds trade agent assigned by the Ministry of Supp-
ly; in practice his company assumed responsibility
for the supply of agricultural seeds for all Finland.
During the reconstruction period, operations fo-
cused on the import trade and business activities
were expanded to grain processing machinery in
the 1950s followed by gardening machinery and
recreation products in the 1960s. In the 1970s
the product range expanded further by industrial
equipment and components.
A strong trust in partners and extensive coopera-
tion networks helped Sven G. Nieminen create new
businesses. A generation change was experienced
in the 1980s when Sam G. Nieminen, son of Sven
G. Nieminen, joined the business and eventually
assumed leadership.
An entrepreneur-based sales network was estab-
lished in the 1980s to support the operations of new
business areas the import of farming machinery.
Signifi cant reforms were carried out during the
recession of 1990s which enabled new growth for
the company. Operations in the neighbouring Baltic
States and Russia were started in the mid-1990s.
The sports products shop launched in 2006
was a natural step for the SGN Group looking for
new domains.
With growth, the facilities started to become
SGN HISTORY1933 S.G. Nieminen Oy was established.1938 S.G. Nieminen acquires distribution for Ginge machinery.1950 The import of Damas seed and grain processing machinery was started.1963 Sumeko Oy was established. 1965 The import of Kawasaki motorcycles began, expansion into recreation products.1970 The import of Spraying Systems nozzles began.1983 The auxiliary trade name SGN-tekniikka was adopted for operations responsible for the import of technology.1986 Agritek Oy was established expansion into farming machinery and the tractor trade.1992 Agritek Oy acquires distribution for New Holland tractors.1997 Sumeko Oy acquires distribution for Arctic Cat and Derbi.2000 S.G. Nieminen Oy acquires the business of Tuko Gardenia. The seeds, garden and forest machines and Derbi sales departments move to Kerava.2001 The distribution for Case IH tractors was transferred to Agritek Oy.2003 OOO Sumeko, a subsidiary of Sumeko Oy, was established in St. Petersburg. 2004 Sumeko Oy acquired the Piaggio, Gilera and Vespa scooter and motorcycle business.2006 SGN Group acquires the Sportia wholesale business.2008 SGN Groups new o ce building2008 Truebell Finland Oys business operations transferred to SGN Group.2010 OOO Motopride, retail shop of recreational products, was opened in St. Petersburg.2010 Fertiliser business to S.G. Nieminen Oy.2011 SGN Motors Oy was founded.2011 Representation of Aprilia motor bikes and mopeds to SGN Motors.2011 A sales company was founded in Almaty Kazakhstan.2011 OOO Sumeko o ce was founded in Moscow2013 Kessu Oys business operations transferred to SGN Group.
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We operate in a broadand strong brands market areaFor us, Russia is an area of strong growth, and
we make signifi cant investments there. We con-
tinuously expand and develop our local partner-
ships and dealer networks, and introduce new
products into the market. The Russian market
forms almost one third of the turnover of SGN
Group. We are committed to long-term operation
in the Russian market, and the next generation
of our family business works in St. Petersburg.
Because of the geographical coverage we can
serve our customers better than ever. For pro-
duct deliveries we have warehouses, for example,
in St. Petersburg, Moscow, Yekaterinburg, and
Vladivostok.
Russia o ers us a great, potential market, in
addition to which, we also have a subsidiary com-
pany in Kazakhstan, and close co-operation with
dealers in Belorussia and the Baltic Countries. We
want to grow and actively look for opportunities
to expand our operations to new market areas.
One of our strengths is that we know di erent
market areas, the ways they operate, and the end
users of our products. We are an experienced
player in the Russian market, where our local
sta carries out persistent work.
too cramped. The SGN Group entered a new
era when the new head o ce in Vantaa was
completed in 2008, along with a new logistics
centre, repair shop for service operations, and
seed production facilities.
In the past few years, the growing market
areas of the SGN Group have been, in par-
ticular, Russia, Kazakhstan, and Belorussia.
St. Petersburg
MoscowBELARUS
LITHUANIA LATVIA
ESTONIA
Minsk
Vilna
Kaliningrad Tallinn
Sochi
Murmansk
Jekateringburg
Novosibirsk
Vladivostok
Petropavlovsk-KamchatskyArkhangel
Almaty
RUSSIA
KAZAKHSTAN
Since the beginning, our operation has been based on open and reliable co-operation with the dealers. Our co-operation partners include dealers offering recreational products throughout Russia. We are committed to long-term business. We are able to provide the dealers with high quality products, a competitive price level, and a functioning after sales service. It includes reliable availability of spare parts, service guidance, and a functioning warranty practice.
In addition, we organise training and dealer meetings for the dealers, participate in trade fairs, and invest in advertising. Good relationships with the principals guarantee the steady availability of products and the fast flow of information.
Sergei Yakimets, General Director, OOO SumekoStefan Nieminen, Country Director, OOO Sumeko
Continuous growth as an objective
Dudinka Jakutsk
Irkutsk
Krasnojarsk
Habarovsk
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We have been trading in recreational products
in the Russian market already since mid 1990s.
The market area is extensive and strongly develo-
ping. We o er our principals special competence
and a wide network in a challenging operational
environment.
In Russia, we operate through a broad dealer
network. In addition to quality products, it requires
well functioning logistics, securing of accessibility,
and reliable and fast aftersales and warranty ser-
vices. For our company, Russia is an increasingly
important area, which o ers plenty of growth
potential for the sales of recreational products.
Our subsidiary OOO Sumeko was founded in
St. Petersburg in 2003. Today, we are exclusive
importer and distributor of Tohatsu outboard en-
gines, Piaggio Group scooters and motorbikes and
Arctic Cat snowmobiles and All Terrain Vehicles.
Our product range also covers infl atable boats,
and spare parts, garments and accessories for
both snowmobile and motorcycle enthusiasts.
In 2010, we opened our own recreational pro-
duct retail shop Motorpride in St. Petersburg. In
addition to the products we represent, the shop
also o ers other, supplementing leisure products.
To ensure quick availability, we also import
through eastern ports, and in addition to St.
Petersburg, store our products in Moscow, Ye-
OOO SUMEKOArctic Cat snowmobiles, ATVs, accessoriesTohatsu outboard engines infl atable boatsAprilia motorcycles, mopeds, scooters Vespa scooters, accessoriesPiaggio scootersDerbi motorcycles, mopedsGilera mopeds, scootersMoto-Guzzi motorcycles
Opportunities and success in the eastern market
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The marketarea is extensive
and is developingrapidly.
katerinburg and Vladivostok.
In 2011 we opened our own o ce in Moscow. In
2011 we established a subsidiary TOO Sumeko
also in Almaty, Kazakhstan. We are also developing
our business operations in the Baltic Countries
and in Belorussia.
The customs union allows products decla-red in Russia to move freely from Russia to Kazakhstan. Our warehouses are located in a logistically correct place in Almaty, which allows us to expand our markets through Kazakhstan to the states south of the country, as well.
The economy of Kazakhstan is stable. We are committed to operate in the area and develop our operations for the long term. The market area has huge growth potential. We believe that in the next few years to come the demand for recreational products will experience strong growth. It is important that we have created good partnership networks in the area in time for our principals.
Anatoliy GapchukSales Director, Kazakhstan
Creation of good partnership networks is important.
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Experience the speed of your choice on roads,
streets, waves, snow or gravel. The SGN Group
o ers products to all recreation needs. We are
Finlands largest importer of two-wheels from
leading manufacturers.
Today, people want to move around in an
increasingly fast and versatile manner in their
leasure time. Some prefer the motorcycle, while
others fi nd the scooter, ATV, snowmobile or
moped car as a practical means of travel and a
passionate hobby at the same time. Our broad
product range serves the needs of multiple
types of consumers.
Some are interested in technical novelties
or innovative design, while others value more
traditional solutions. Our extensive range of
high-quality brands is capable of o ering a
solution suitable to all tastes and preferences.
Our skilled sales and service network cove-
ring the whole of Finland has been set up to
take care of the entire life span of a customer
SUMEKO OY
SGN MOTORS OY
Arctic Cat snowmobiles, ATVs, accessoriesKawasaki motorcycles, ATVs, personal watercrafts, accessoriesTohatsu outboard enginesCaberg helmets
Aprilia motorcycles, mopeds, scooters, accessoriesPiaggio scootersVespa scooters, accessoriesGilera mopeds, scootersDerbi motorcycles, mopeds, scooters, accessoriesJDM moped cars
Top brands for recreation and work
Experience the speed of your
choice on roads, streets, waves,
snow or forest.
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relationship.
With these preconditions, we are able to
address the increasing demand for thrilling
leisure time products.
I have extensive experience as an entrepre-neur, and have seen that success is based on good partners and competent personnel. I appreciate how well everything works with Sumeko. They have excellent products and functioning logistics.
In our operation it is essential that deli-very readiness remains very high. We must have all-terrain vehicles, snow mobiles, and equipment in stock and available so that we can deliver a product to a customer even on the same day.
The professional and service skills of our personnel are ensured with training. The-re is a lot of information available about the products. As an entrepreneur, it is my responsibility to see that it reaches all our employees.
Jari HeikkilEntrepreneurTarvikekeskus Oy, Rovaniemi
Reliable delivery and best products
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Sportia retail shops form a growing and re-
solutely renewing sports store chain that is
currently the second largest in Finland.
A skilled and service-oriented specialised
sporting goods chain is expected to provide
a high level of product expertise. The increa-
singly demanding customers value the services
o ered by a specialised sporting goods store.
Outdoor activities and exercise are invest-
ments in personal welfare and thus people
are more and more willing to invest in proper
sporting goods. The appreciation of leisure
time as counterweight to work is constantly
increasing.
Our co-operation with international suppliers
enables us to provide our customers with spor-
ting goods, clothing and footwear from all the
leading global brands in the sports sector. Our
broad product range is further supplemented
by our private brands.
Sportias product group range is extremely
SGN SPORTIA OYPRIVATE BRANDS:
North Bend textiles, hikingStuf textiles, winter sportsTitania bicyclesV3Tec ball games, winter sportsYork fi tness
SPORTIA SELLS ALSO ALL LEADING HIGH-QUALITY INTERNATIONAL SPORTS BRANDS.
Sportia sellshigh-quality international
sports brandsand own brands.
Keep on moving
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comprehensive, and local needs are taken
into consideration in all of our shops. Sportia
entrepreneurs are often actively involved in
local sport clubs.
Sportia provides us, independent ent-repreneurs, with the opportunity to operate so that we are able to adjust our product range to match the needs of our local community. Familiarity with ones own community is an absolute must in the sporting goods trade. We are actively involved in regional sports clubs, so we know the requirements our customers have.
In the sporting goods trade today, the ability to quickly react to changes is essential. The product range must be up to date at all times. Customers value quality in their sporting goods, and are often well aware of the charac-
teristics of the products. Maintaining the product knowledge of our sales consultants is indeed the basis of our professional service.
Being part of the Sportia chain means to us that we can get to work with the best domestic and foreign co-operation partners. We can also offer our custo-mers Sportias strong private brands, which come with a highly competitive price-quality ratio.
Sportia store owners from HankoJyrki Kortelainen and Anu Rantanen
The chain creates the prerequisites for success
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Professionally from AsiaTruebell operates as a reliable business part-
ner in several product categories from the Far
East market. Our o ces, which are located in
the biggest production areas in China, ensure
reliable product deliveries and high quality of
the products. We act as a distributor for famous
international brands in Finland.
In particular, we supply sporting goods, home
electronics, and home products. We o er the
leading brands from di erent industries, but
also OEM products and projects according to
the needs of our customers.
The network of hundreds of suppliers that
we have found reliable over the decades is
available to you just by contacting us.
We o er the leading brands,
from di erent industries, but also OEM products and projects based on
customer needs.
TRUEBELL FINLAND OYSPORTS
Reebok exercising productsKarhu exercising productsSkins compression textiles for all sports and recoveryNitro helmetsBjrn Dhlie sports textilesBlack Ice complete street hockey rangeSkates
ELECTRONICS
Lenco consumer electronicsFunai consumer electronicsSangean radiosEnox consumer electronicsScandic home entertaiment productsWilliams musical instrumentsChef household appliancesCitizen health care products:
blood pressure monitors, digital thermometers
HOME
Furniture dining sets, wide range of living room furniture, sofas, cabinets, etc.Noelle Christmas lights, seasonal lights, decorative lightsFiretech home safety productsChef gas grillsDecorationsGarden furniture
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I carry out factory inspections in China, as well as inspections of goods before shipping and act as a contact person to the factories. In addition, I look for new products and factories for future needs and supervise the delivery times. One of my important tasks is to organise factory visits for our customers. For this part, I am responsible for all China operations.
The work of a QC inspector is challenging and requires good negotiation skills with the factory representatives, because I look after the custo-mers interests here. The model of new social
quality also obliges us to carefully monitor the production conditions of the factories. My task is to ensure that the quality of every product shipped from here is perfect.
The Truebell offices are situated in the cities of Dongguan and Ningbo.
Bornlion YinTruebell China Manager
I look after the customers interests
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Green growth and vitalityS.G. Nieminen Oy imports seeds, fertilizers,
and garden machinery for wholesale and direct
sales to professional customers. Our selection
comprises products for both consumers and
professional use.
Professional growing and seed trade require
special competence. We are one of the leading
players in the seed business in Finland, and
have accumulated our competence since 1933.
A professional seed trader familiarises them-
self with the customers farming conditions
and understands their individual needs. Ra-
tionalisation of production, cost optimisation
and consumers requirements for healthier
food and environment create challenges for
todays farming.
We represent worlds leading plant breeders,
and take part in their product development.
We o er seeds for agriculture and horticulture
which fulfi ll our customers high requirements.
Green environment is created with high
Competent service and quality products
for professionals and home gardeners alike.
PROFESSIONALGROWING
Nickerson-Zwaan vegetable varietiesVilmorin vegetable varietiesCombinations vegetable seedingsBreun grain varietiesDanko grain varietiesSaaten-Union grain varietiesDanespo potato varieties
LAWN AND GROUNDS CARE
Griino grass seeds, fertilizers, line marking paintsHeadland liquid fertilisersGrigg Bros bio-stimulantsCub Cadet garden and landscaping machinesEcho garden and landscaping machinesShindaiwa outdoor power equipment
HOME GARDEN
Hortus pictorial seeds, grass seedsClaber watering productsWolf gardening toolsMTD garden machineryFlower bulbs and onion setsSeed potatoes
S.G. NIEMINEN OY
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quality landscaping. The main part consists
of lawns, which are grown from high-quality
seeds and fertilizer. A well maintained lawn
provides yards, parks and sport turf with their
green image. A good lawn endures entertai-
ning, outdoor activities, and hobbies. Wear
resistance and renewal are achieved with
high quality products.
The prettier greenery is required, the more
diverse maintenance and equipment is nee-
ded. The work becomes easier when the
most suitable landscaping and real estate
management machinery are selected.
A well designed home garden and beautifully
constructed yard are an investment which
brings comfort to the yard for years to come.
Hobby gardening is a good counterweight
to todays fast-paced rhythm of life. The self-
grown carrots, turnips and salads from ones
own plot add taste to a summer meal. Wate-
ring equipment designed for home gardeners
help keep the growth green throughout the
growing period.
Appropriate garden machinery of good
quality is needed for the year-round garden
work. It makes it e ortless to prepare a vege-
table patch, keep the lawns in an impressive
condition, and take care of trees and bushes
and snow removal is not too taxing, either.
The level of quality of a golf course starts already in the planning. It is important for us that our golfers remember the excellent turf of the course.
Because every course is different, we appreciate competence and individual service, and that we get from S.G. Nieminen. Our greenkeeper co-operates closely with them.
We have planned the best programme for our courses and soil, which includes the most suitable fertilizers and seeds. We can look ahead and ensure that our important product stays in a great conditions.
Linna Golf offers its customers a high-class package with a stunning environment, courses, and accommodation. It belongs to the chain of Europes best courses, European Tour Courses, which enables the development of the operation in accordance with international trends.
Petri KeskitaloCEOLinna Golf Oy, Hmeenlinna
We offer a high quality collection
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AGRITEK OYNew Holland tractors, combines, balersCase IH tractors, combines, balersTrima front loadersKverneland ploughs, soil cultivation and grassland machinesWePe trailersFarmi forestry machines
Based on continuity, our mode of operation
has established long customer
relationships with our dealers and suppliers.
Solid technologyThe core of our business is tractors, combi-
nes, agricultural machinery, their spare parts
and service. Our most important brands in-
clude New Holland and Case IH by the worlds
leading tractor manufacturer CNH, as well as
Kverneland which specialises in implements.
We are one of the major companies in the fi eld
of Finnish farming machinery. Based on conti-
nuity, our mode of operation has established
long customer relationships with our dealers
and suppliers. The leading, high-quality brands
we represent are backed by the resources of
global manufacturers. Our co-operation with
prominent suppliers has contributed to the
development of the competence and service
concept required by modern farming and
contracting.
Our dealers are private entrepreneurs, unlike
those of our main competitors. Our close co-
operation also strengthens our service network
and develops our competence. We want to
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o er our customers comprehensive service,
which covers not only the actual product, but
also spare parts, service, extended warranty,
fi nancing and training.
We make e ective use of modern information
technology. Our web-based connections to both
suppliers and dealers expedite the handling of
possible issues. The most common spare parts
we can deliver on the basis of electronic orders
from our own stock usually within the same day.
Our clientele consists of farmers, machine contractors and groundcare professionals. Our most important products are the New Holland and Case IH tractors and agricul-tural equipment represented by Agritek, and their after sales.
Due to the structural change in agriculture, the requirements set for machine investments are continuously increasing. Farms are ever larger in size and more professionally ma-naged, which emphasises the importance of machine quality and reliability of operation. Well-functioning after sales and flexible service play an increasingly important role in the purchase process.
I find it important that SGN is an entrepre-neur-driven organisation. It is able to react quickly to changes in the industry. SGN rep-resents a product range needed in the farming industry widely recognised high-quality products manufactured by strong suppliers.
Marko HussoDealer Principal LH-osa, Iisalmi
Service at its best
18 19
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PUMPS
Gorman-Rupp self-priming centrifugal pumpsGorman-Rupp Industries OEM pumpsAnnovi Reverberi diaphragm pumps, triplex high pressure pumpsFlojet diaphragm pumpsRamParts Pumps diaphragm pumpsPolmac pressure regulatorsAll-Flo double diaphragm pumps
NOZZLES, AIRMOVERS
Spraying Systems industrial spray nozzlesAutoJet Technologies spray control systemsBrauer airmovers
AGRIENERGIA
eka-edelstahlkamine ready-to-assemble chimneysGilles biomass heating Schmid industrial biomass boilers
We will fi nd the right technical solutionA supplier of equipment and components
for the manufacturing industry must possess
su cient in-depth knowledge of di erent app-
lications. That is why a reliable and long-term
partnership with a competent importer creates
the framework for the development of produc-
tion and quality control of the end products.
We serve the Finnish industry by importing
industrial spray nozzles, pumps and airmovers.
Self-priming centrifugal pumps provide a working
solution especially for wastewater pumping, in
municipals as well as in the industry.
In practice, our customers comprise all in-
dustries, private companies and public sector.
Agrienergia markets high quality total solu-
tions for heating, based on bioenergy. We also
closely monitor the development of wind and
solar energy, thinking of the future.
The profi tability of biomass heating is inc-
reased by the rise in the prices of fuel oil and
electricity. Wood chip heating is best suited for
Whenever I encounter a problem in my work, I know that I can always get help from SGN to resolve the situation. In addi-tion to good products, I also get competent service from them.
Effective cooperation with third-party suppliers is becoming increasingly impor-tant in the paper industry. In this industry as well, even a minor outage will rapidly increase costs.
I am responsible for the spare parts for two paper machines, among others. The nozzles provided by the Spraying Systems Company are used in the paper machines spray headers. The pumps supplied by SGN are used in applications such as well eva-cuation and sampling pumps.
Ari Heinonen, UPM Rauma, Work Planner
Pulp and paper industry requires operating reliability
SGN TEKNIIKKA OY
20 21
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the right technical solutionOur main products are Christmas and summer flowers. We changed the heating system of our greenhouses to a GILLES industrial boiler with a moving grate, and use pellets as fuel. In connection with building a new hall, we decided to use a new method of heating, which brings savings, provides better efficiency than fuel oil and burns cleanly.
In addition, it is important to us that the system we use represents advanced technology and has plenty of features which make the use, control, and moni-toring easy. We have calculated that the investment has been profitable and the savings compared to fuel oil are significant.
Niclas HallgrenEntrepreneurTrskndan Kauppapuutarha Oy
We ended up with the method of hea-ting which saves and burns cleanly
Gilles biomass heating systems are known for their
e ciency, reliability and durable
structure
We have already supplied Finnish industry with
equipment and components for over 40 years. We help you
to improve the quality of the production and the end product
by fi nding the correct technical solution.
farms and big heating sites in the countryside,
and as an energy source for heat entrepre-
neurs. Our competent service network near
the customers is an important part of the
service we o er.
The boilers and burners with feeding sys-
tems that are part of the product range are
suitable for one-family houses as well as large
district heating centres.
The basis of our operation is application know-
how, reliability and continuity of operations.
Our suppliers are leading manufacturers of
their productlines.
20 21
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KESSU OYPistenBully groomersTechnoAlpin snow making systemsSunKid ski liftsBeachTech beach cleaners
Leading brands for snow managementWinter sports are enjoyed by enthusiasts of both
recreational and top-level competitive sports.
Whether for results-oriented training or for the
joy of exercising, winter sports activities require
sophisticated facilities, including good ski runs and
well-maintained cross-country trails. Our concept
is to provide snow professionals with the best
tools available. We are an established and trusted
company in our fi eld with a strong presence in the
Finnish and Baltic markets. Our customers include
ski resorts, municipalities and sports clubs.
We work with manufacturers who are the worlds
leading names in their respective fi elds. Reliable
and sophisticated machines, fast and reliable
spare parts service, professional maintenance
and repair sta and 24-hour technical support
have enabled us to build a diverse and loyal
customer base.
As a company aware of the impact of our bu-
siness on the natural environment, we want
to make sure that the machines and systems
we represent have been designed with the
environment and energy-e ciency in mind.
With decades of experience, we can provide snow
professionals with reliable and environmentally friendly
machines and equipment.
Levi is an internationally-known holiday and sports des-tination and, since 2004, one of the venues for FIS Alpine Ski Worl Cup races. From 2006 onwards, the season-opener for both womens and mens slalom World Cup has taken place at Levi. Playing host to such a major event is a huge undertaking, but Levi has the ideal setting for it: immacu-lately groomed ski runs and plenty of high-quality hotels, restaurants and other ancillary services. We need to be able to run a smooth operation. To do this we not only need high-ly skilled staff but also reliable partners and high-quality equipment for slope maintenance.
With this concept, we are well-placed to offer memorable experiences to everyone visiting Levi, whether for leisure or top-level competitive sports, now and in the future.
Jouni Palosaari,Managing Director,Oy Levi Ski Resort Ltd
World Cup Levi calls for top-notch operations
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Loyal customers through after sales
Modern agricultural machines are full of computer technology, but also when ser-vicing, an increasing number of machines are connected to a computer to determine the problem. It has made it easier and faster to locate the hard to detect faults. Even the newest technology is not helpful without competence.
We want to offer our customers fast main-tenance service, which they appreciate. It is not feasible have work machines stand idly in service, so together with Agritek, we have developed efficient and exact delivery logistics.
Staying on top of things requires conti-nuous improvement. Agritek supports us by offering both special training and electronic tools which facilitate problem solving, such as the EST diagnostics tool, and the online service knowledgebase, ASIST.
Tero Torkko and Timo LuumiEntrepreneursCN Huoltokeskus Oy, Lahti
Modern technology requi-res special competence
The role of after sales has grown to be one of
the most important factors in the maintenance
of customer relationships. A mere product is
not enough, but together with the product, the
customers want certainty of spare parts and
well-functioning service. A good end result is
reached when well-trained spare part and service
entrepreneurs serve locally and the importer has
e cient spare parts logistics. Our common goal
is that we can serve our customer throughout
the lifecycle of the product.
We listen to our co-operation partners and our
customers, and we are always ready to develop
our operation. Our operation is intensifi ed by
SGNet, which is our real time ordering system.
The logistics chain of our spare parts warehouse
has been optimized to be as e cient as possible.
Collection takes place with mobile terminals, and
the e cient enterprise resource planning system
SAP R/3 ECC supports all logistics operations. In
addition, we have direct access to the systems of
our principals. Altogether almost 60,000 spare
part items are found in our warehouse, and our
database contains the information of over 2.3
million products. The most commonly needed
spare parts are almost always found in stock, and
we can order the remaining ones from Central
Europe even within 24 hours.
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SGN GroupJuurakkokuja 4FI-01510 Vantaa, FinlandTel.: +358 30 650 50Fax: +358 30 650 5401E-mail: fi rstname.lastname@sgn.fi www.sgn.fi
OOO SumekoSofi yskaya ul. 14196236 St. Petersburg, RussiaTel.: +7 812 448 70 88Fax: +7 812 448 70 88E-mail: fi rstname.lastname@sumeko.ruwww.sumeko.ru
TOO SumekoUl. Tazhibayeva 155, Building A O ce 205050060 Almaty, The Republic of KazakhstanTel./fax: +7 727 3912454Mobile: +7 777 2400656E-mail: fi rstname.lastname@sumeko.kzwww.sumeko.kz
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