sharepoint best practices conference spring 09 avoiding failed deployments and newbie mistakes 10...
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What the SharePoint Owners Manual Won’t Tell You… Avoiding Failed Deployments and Chaos
Joel Oleson
www.sharepointjoel.com
Twitter.com/joeloleson
joel.oleson@quest.com
8+ Year SharePoint Veteran
5 Years in MS IT 2 Years in SharePoint
Product Team SharePoint Evangelist
Consultant and Trainer Global Speaker Has eaten snake, jellyfish
and crickets
Who is SharePoint Joel?
1) Confront Reality2) Create a Governance Plan3) Get an Exec Sponsor4) Create the Dream Team5) Build Services not Stuff6) Define Clear Policies and Standards7) Invest in Scalable Information Architecture8) Don’t forget Change/Risk Management9) Adoption is What Counts10) Keep it Simple Stupid.
10 Steps To SharePoint Success
44
77
Governance uses people, process, technology, and policies to define a service, resolve ambiguity, and mitigate conflict within an organization
SharePoint Governance 8
Source: The Burton Group
Over the next 2 years (2010) less than 35% of sites with
Windows SharePoint Services will put effective governance
techniques in place.
Gartner
Clear Vision, Mission and Goals
Defaults have Faults
1414
Exec Sponsor with Vision &
Budget
Get me SharePoint or You’re FIRED!
Get me SharePoint or You’re FIRED!
1616
What is Deployment?
SharePoint is Plastic. What is your Creation?
Telling the SharePoint Story
Choose your own adventure!
Two Types of Service Models
Out of the box (S
tandard)
Custom
(Dedicated)
2121
Sample SharePoint Team + Training
SharePointInfra Admins
SharePoint Site Collection
Administrator(s)
Content Administrator SharePoint
Developer(s)
BusinessIntelligence
BusinessForms
SearchContent
Management
Collaboration
PortalPlatformServices
Free Spin – Who’s at Fault?
Operations and IT Failures
Developer Failures
Project Management Failures
Business Deployment Failures
Data Governance Roles And ResponsibilitiesSeptember 2007 “Data Governance: What Works And What Doesn’t”
3030
Defining Policies
Do I charge back for site hosting? What quota should I allow? Should I allow SharePoint Designer?
What should I do with online web parts? Support for Dev & Third party solutions? Solution Deployments!!! (.wsp)
Adhoc Structured
Self
Serv
ice
Sm
alle
r Q
uota
Q
uick
er E
xpira
tion
O
OB
IT P
rovi
sion
ed
La
rger
Quo
ta
P
erm
anen
t
Su
ppor
ted
Dev
env
.
$
$$ C
harg
e Ba
ck
3535
Containment Hierarchy
Joel's Cheat Sheet for Hosting
SharePoint Governance Model
CentralPortal
Structured PortalsAnd WCM
Collaboration
Commodity Hosting Examples
Adhoc Structured
Short term Long term
SharePoint ServiceSharePoint ServiceOfferingOffering
Ready for the Cloud?
SharePoint HostingSharePoint Hosting
4444
Dev + IT Life Cycle & Staged Deployment
Release ManagementConfiguration ManagementOperations Monitoring, Security & Patch ManagementCommunications & Service ManagementCode Propagation Testing & Deployment
4747
5050
5151
K.I.S.S.
Do you really need that list def, site def, or wiz bang widget?
Don’t start with LOB Integration and BDC and Excel Services requirements on your first go… Start easy and work up…
Start with Collab, Search and Profiles, it’s an easy win.
Watch for Scope Creep it is very easy in SharePoint.
Keep It Simple Stupid.
Cutting corners – “My Devs are My Admins”
The SharePoint project is no longer SharePoint (it’s so custom)
“Production is test and dev, and where I introduce my service packs”
SharePoint is a simple install... (c’mon it’s a Microsoft app... No one will even notice it.)
NOT Key takeaways today...
Announcing…
Quest Supported “Certified” Codeplex.com SharePoint Tools!
SharePointForAll.com Community, betas, announcements, demos,
requests, feedback SharePoint Multi-Farm Management Tool
– Assessment, Upgrade Eval, Consistency, Config Tracking+++ Coming soon…
Resources and Plugs Joel’s Blog – http://www.sharepointjoel.com SharePoint Governance Resources
http://technet.microsoft.com/en-nz/office/sharepointserver/default(en-us).aspx
CodePlex Governance Tools http://www.codeplex.com/governance
Join a SharePoint User Group!
SharePoint Deployment Essentials & Governance Checklist
Enjoy the Party...
5858
Questions?
Why Quest?
World-Class Products & Experience
Global Support
Company Strength and Stability
• 18 million Mailboxes migrated to Exchange• 4 million Notes & GroupWise users migrated
to Exchange• 100,000 Notes & QuickPlace DB’s being
migrated to SharePoint
• 3300 employees in 70 offices in 29 countries
• 8 global support call centers • Global partner program with 335 partners
• $631M in 2007 • Nasdaq: QSFT
June 2007Site Administrator
for SharePointBest of TechEd
Winner
June 2006Quest Archive
Manager Best Exchange
Product
March 2008Quest Unified
Communications Solutions
January 2007Recovery Manager for
ExchangeSilver
Exchange Server Backup and Recovery
Industry Support
60
Quest Solutions for SharePoint
Site Administrator for SharePoint Discover, understand and manage your SharePoint environment
Migration Manager for SharePoint SharePoint 2003 to 2007 migration
File Migrator for SharePoint File shares to SharePoint migration
Recovery Manager for SharePointGranular SharePoint recovery for enterprise-level needs
Quest Web Parts Enable rapid development of SharePoint applications
Public Folder Migrator for SharePointExchange Public Folders to SharePoint migration
Notes Migrator for SharePointNotes application content to SharePoint migration
Quest SQL Server Solutions Maximize SQL Server performance while simplifying tasks and providing visibility and control
Active Directory
Identity and Access
ManagementCompliance
Unified Communications
SharePointDesktop
Management
Migrate
Ensure Availability
Audit & Report
RaiseEfficiency
Extend to UNIX/Linux
Authenticate
Authorize
Administer
Comply
Assess
Audit/Alert
Remediate
Migration
Audit & Report
Diagnostics
Granular Recovery
Archiving
Discovery
Administration
Recovery
Migration
Application Development
Configure
Manage
Secure
Quest Complete Solutions
(Exchange, OCS)
Thank you for attending!
Please be sure to fill out your session evaluation!
Quest Global Contacts
Quest Americas Field EngagementUS East/Central/Canada
Betsy Barnhouse, Business Development Manager
614-726-4770 betsy.barnhouse@quest.com
US South/West/Latin America
Ed Citro, Business Development Manager
713-576-4283 edward.citro@quest.com
Public SectorRick Hogan, Channel Manager 703-447-7603 rick.hogan@Quest.com
Quest EMEA Field EngagementNetherlands – Jan-Willem Koppers, +46 8509 04412
UK, Ireland – Mark Pilgrim, +44 1628 518048
France, Belgium - Samantha Mayer , +33 1 40 90 46 73
Finland, Norway, Sweden - Magnus Kristell, +46 8509 04410
Eastern Europe, Middle East and Africa - Erwin Lampe, +49 1735 986855
Germany, Austria, Switzerland – Diana Reichel, +49 2215 7774202
Spain – Juan Miguel Haddad, +34 902 106 800, ext. 111
Italy – Stefano Campodonico, +39 06 454 64924
Denmark -Alexandra Aleksic, +45 38 38 50 19
Quest APACJ America Field EngagementKorea Woojin Yang, +82 2 3420 9017Australia/New Zealand Graham Dean, +61 3 9811 8080Japan Yosuke Ishii, +81 3 5771 8629SE Asia Stanley Liao, +65 64032628India Krishnan Thyagarajan, +9180 4060 0660China Leslie Li, +852 2831 1050
Notes CompetePeter Burns, Global Sales Specialist +1 617-797-6019 peter.burns@quest.com
Thank you for attending!
Post conference DVD with all slide decks
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