shrm poll: military employment february 20, 2012
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SHRM Poll: Military Employment
February 20, 2012
Military Employment ©SHRM 2012 2
Key Findings
Are organizations hiring veterans? Roughly two-thirds of organizations (64%) have hired veterans within the past 36 months. This percentage has increased 11 percentage points compared with 2010 (53%). Larger organizations (100 or more employees) were more likely than smaller organizations (1 to 99 employees) to have hired veterans within the past 36 months.
Do organizations make specific efforts to hire veterans? Of organizations that have hired veterans in the past 36 months, 45% had made specific efforts. Of organizations that have not hired any veterans in the past 36 months, only 15% had made a specific effort to recruit veterans.
Are organizations aware of effective resources for recruiting veterans? Only 13% of organizations are very familiar with effective resources for finding veteran job candidates. Government agencies were more likely to be aware of effective resources for recruiting veterans. Only a small percentage of organizations are very familiar with, and use, the Depart of Labor’s Disabled Veterans’ Outreach Program (3%) and/or Local Veterans’ Employment Representative (4%).
Military Employment ©SHRM 2012 3
Key Findings
What online job boards are the most effective in helping to recruit veterans as potential job candidates? HR professionals indicated that Career Builder (39%), Monster (34%) and Indeed (23%) were the most effective for recruiting veterans.
What are the benefits of hiring employees with military experience? Among the organizations that had hired veterans within the past 36 months, the top three reported benefits were the candidate’s strong sense of responsibility (97%), and ability to see a task through to completion (96%) and the organization’s ability to give back to U.S. veterans by showing gratitude for their service (95%). Organizations that had not hired veterans within the past 36 months reported similar potential benefits.
What are the challenges of hiring employees with military experience? Approximately half of the organizations that have hired veterans in the past 36 months agreed or strongly agreed that the biggest challenges of hiring individuals with military experience are difficulty transitioning from a structure and hierarchy in the military culture to the civilian workplace culture (52%) and translating military skills to civilian job experience (50%). Post-traumatic stress disorder or other mental health issues (42%) were also reported as challenges when hiring veterans.
Military Employment ©SHRM 2012 4
Within the past 36 months, has your organization hired any veterans as full-time, part-time or temporary/contract workers?
No
Yes
47%
53%
36%
64%
2012 (n = 297)2010 (n = 328)
Note: Respondents who answered “Not sure” were excluded from this analysis.
Military Employment ©SHRM 2012 5
Within the past 36 months, has your organization hired any veterans as full-time, part-time or temporary/contract workers?
Smaller organizations Larger organizations Differences based on organization staff size
1 to 99 employees (41%)
100 to 499 employees (68%)500 to 2,499 employees (74%)
2,500 to 24,999 employees (76%)25,000 or more employees (94%)
Larger organizations > smaller organizations
Comparisons by organization staff size
Larger organizations (100 or more employees) are more likely than smaller organizations (1 to 99 employees) to have hired veterans within the past 36 months.
Comparisons by organization sector
Publicly owned for-profit organizations and government agencies are more likely than privately owned for-profit organizations to have hired veterans within the past 36 months.
Organization sector Differences based on organization sector
Privately owned for-profit (55%)Publicly owned for-profit (82%)
Government (91%)Publicly owned for-profit
Government> privately owned for-profit
Military Employment ©SHRM 2012 6
Did your organization make a specific effort to recruit and hire veterans?
Have hired a veteran in the past 36 months
Have not hired a veteran in the past 36 months
2012 2010 2012 2010
Yes 45% 50% 15% 11%
No, but planning a recruitment effort 13% 11% 14% 11%
No, and don’t have any plans to 42% 39% 71% 78%
Note: n = 133-150 (2012); n = 145-175 (2010).
Military Employment ©SHRM 2012 7
Did your organization make a specific effort to recruit and hire veterans?
Smaller organizations Larger organizations Differences based on organization staff size
1 to 99 employees (37%)100 to 499 employees (31%)
25,000 or more employees (85%) Larger organizations > smaller organizations
Comparisons by organization staff size
Of organizations that have hired veterans in the past 36 months, larger organizations (25,000 or more employees) are more likely to have made a specific effort to recruit and hire veterans compared with smaller organizations (1 to 499 employees).
Military Employment ©SHRM 2012 8
How aware is your organization of effective resources for finding veteran job candidates?
Very aware
Somewhat aware
Not at all aware
13%
52%
35%
n = 250
Military Employment ©SHRM 2012 9
How aware is your organization of effective resources for finding veteran job candidates?
Comparisons by organization sector
Government agencies are more likely to be very aware of effective resources for finding veteran job candidates compared with privately owned for-profit organizations.
Privately owned for-profit organizations Government agencies Differences based on organization sector
8% 32%Government agencies >
privately owned for-profit organizations
Military Employment ©SHRM 2012 10
How familiar are you with the following Department of Labor (DOL) veterans’ programs? Have you used either of these programs in your organization’s recruiting?
Note: n = 291 (2012); n = 364-365 (2010).
Not at all familiar
Somewhat familiar, but do
not use
Somewhat familiar and
use
Very familiar, but do not use
Very familiar and use
2012 2010 2012 2010 2012 2010 2012 2010 2012 2010
Disabled Veterans’ Outreach Program (DVOP)
67% 70% 21% 19% 4% 6% 5% 3% 3% 2%
Local Veterans’ Employment Representative (LVER)
64% 68% 21% 16% 7% 9% 4% 3% 4% 4%
Military Employment ©SHRM 2012 11
How familiar are you with the following Department of Labor (DOL) veterans’ programs? Have you used either of these programs in your organization’s recruiting?
Smaller organizations Larger organizations Differences based on organization staff size
1 to 99 employees (3%)2,500 to 24,999 employees (2%)
25,000 or more employees (25%) Larger organizations > smaller organizations
Comparisons by organization staff size
Larger organizations (25,000 or more employees) are more likely to be very familiar with and use the Disabled Veterans’ Outreach Program compared with smaller organizations (1 to 99 employees and 2,500 to 24,999 employees).
Military Employment ©SHRM 2012 12
Within the past 36 months, how effective have the following national online job boards been in helping your organization recruit veterans as potential job candidates?
Not applicable; my organization does not
use this source
Not at all effective Somewhat effective Very effective
Vault 95% 3% 2% 0%
Militaryhire.com 94% 2% 3% 1%
Vetsuccess.gov 91% 2% 6% 1%
HireVetsFirst 90% 2% 6% 2%
Recruit Military 90% 2% 6% 2%
Jobcentral 88% 4% 7% 1%
Vetjobs.com 88% 2% 9% 2%
CareerOneStop 87% 4% 7% 2%
Simplyhired 84% 4% 9% 2%
HotJobs 77% 9% 12% 2%
Indeed 69% 8% 19% 4%
Monster 47% 18% 31% 3%
Career Builder 46% 15% 32% 7%
Note: n = 277-293. Percentages may not total 100% due to rounding.
Military Employment ©SHRM 2012 13
In addition to the job boards listed above, what other sources does your organization use to recruit veteran job candidates?
Note: List is not inclusive of all responses.
Civilianjobs.com ClearanceJobs.com Craigslist Employerpartnership.org HirePatriots.org Hireveterans.com Industry contacts Job fairs JSFirm.com LinkedIn Military.com Recruiters and/or staffing agencies Rigzone.com State or local sponsored programs, employment listings or job boards USAJobs.gov Word of mouth/referrals WorkSource
Military Employment ©SHRM 2012 14
How likely is your organization to actively recruit unemployed veterans and/or unemployed veterans with disabilities now that there is a tax credit available?
Unemployed veterans with disabilities (n = 158)
Unemployed veterans (n = 168)
8%
15%
53%
54%
27%
23%
12%
8%
Very unlikely Unlikely Likely Very likely
Military Employment ©SHRM 2012 15
To what extent would each of the following help your organization’s efforts to recruit and hire military veterans?
Note: n = 266-277 (2012); n = 302-335(2010). Respondents who answered “N/A – Experienced in this area, do not need assistance” were excluded from this analysis. Percentages may not total 100% due to rounding. An asterisk (*) indicates that this response choice was not available in 2010.
Would not help at all
Would help a little Would help somewhat
Would help a lot
2012 2010 2012 2010 2012 2010 2012 2010
Assistance identifying and reaching out to qualified veterans 6% 9% 17% 20% 31% 39% 46% 32%
Information about how military skills map to civilian job-related skills 8% * 14% * 34% * 44% *
Programs to help veterans transition their military skills to the civilian workplace 7% 11% 16% 18% 38% 35% 40% 36%
Programs to help veterans transition from military culture to civilian workplace culture
8% 12% 19% 22% 36% 35% 37% 31%
Programs to train veterans with additional skills for the civilian workplace 8% 12% 20% 16% 40% 33% 33% 39%
Information about and support for dealing with potential challenges veterans may face, such as PTSD or other mental health issues
12% 18% 21% 24% 36% 32% 31% 26%
Information about and support for dealing with potential challenges veterans with physical disabilities may face
11% 17% 26% 24% 34% 35% 30% 24%
Military Employment ©SHRM 2012 16
Do you agree that the following are benefits of hiring employees with military experience?
Organizations that have hired veterans in the
past 36 months(n = 99-160)
Organizations that have not hired veterans in
the past 36 months, but have made an effort to
do so (n = 13-17)
Organizations that have not hired veterans in
the past 36 months and have not made an
effort to do so (n = 84-119)
Strong sense of responsibility 97% 94% 99%
Ability to see a task through to completion 96% 94% 98%
The organization’s ability to give back to U.S. veterans by showing gratitude for their service 95% 100% 99%
Promoting patriotism at the organization 94% 101% 95%
Ability to work as part of a team 94% 94% 99%
Ability to work under pressure 94% 94% 98%
High degree of professionalism 93% 88% 97%
Strong leadership skills 90% 100% 95%
Positive enhancement of the organization’s image and/or credibility 90% 100% 94%
Note: The percentages above reflect only the responses of “strongly agree” or “agree.”
Military Employment ©SHRM 2012 17
Do you agree that the following are benefits of hiring employees with military experience? (continued)
Note: The percentages above reflect only the responses of “strongly agree” or “agree.”
Organizations that have hired veterans in the
past 36 months(n = 99-160)
Organizations that have not hired veterans in the
past 36 months, but have made an effort to
do so (n = 13-17)
Organizations that have not hired veterans in the past 36 months and have not made an effort to do
so (n = 84-119)
Strong problem-solving skills 90% 87% 97%
Technology/information technology skills and training 88% 87% 91%
Ability to multitask 88% 79% 94%
Ability to adapt to changing situations quickly 87% 94% 99%
Job-specific skills 86% 85% 85%
Global perspective 80% 93% 87%
Strategic planning/foresight 79% 86% 88%
Fulfillment of federal and/or state affirmative action requirements 78% 87% 89%
Knowledge/expertise of defense issues 77% 87% 89%
Military Employment ©SHRM 2012 18
Based on your overall experience, do you agree that each of the following is a challenge in hiring employees with military experience?
Translating military skills to civilian job experience
Difficulty transitioning from the structure and hierarchy in the military culture to the civilian workplace culture
Post-traumatic stress disorder (PTSD) or other mental health issues
The amount of time it takes for these employees to adapt to civilian workplace culture
These employees tend to be overqualified for the positions they apply for
Combat-related physical disabilities
These employees tend to be underqualified for the positions they apply for
4%
5%
6%
8%
9%
10%
12%
46%
42%
53%
58%
67%
65%
72%
40%
42%
36%
29%
19%
21%
12%
10%
10%
6%
6%
4%
3%
4%
Strongly disagree Disagree Agree Strongly agree
Note: n = 154-159. Only respondents whose organization had hired veterans in the past 36 months were asked this question. Percentages may not total 100% due to rounding.
Military Employment ©SHRM 2012
Demographics: Organization Industry
19Note: n = 290. Percentages do not total 100% due to multiple response options.
Industry Percentage
Manufacturing 20%
Professional, scientific and technical services 15%
Health care and social assistance 13%
Finance and insurance 11%
Other services except public administration 8%
Educational services 7%
Public administration 6%
Construction of buildings; heavy and civil engineering construction; specialty trade contractors 4%
Transportation and warehousing 4%
Accommodation and food services 3%
Retail trade 3%
Real estate and rental and leasing 3%
Military Employment ©SHRM 2012
Demographics: Organization Industry
20Note: n = 290. Percentages do not total 100% due to multiple response options. An asterisks (*) indicates < 1%.
Industry Percentage
Arts, entertainment, and recreation 3%
Utilities 3%
Administrative and support and waste management and remediation services 2%
Information, publishing industries 2%
Mining 2%
Wholesale trade 2%
Management of companies and enterprises 1%
Agriculture, forestry, fishing and hunting 1%
Religious, grant-making, civic, professional and similar organizations 1%
Repair and maintenance 1%
Personal and laundry services *
Military Employment ©SHRM 2012
Demographics: Organization Sector
Other
Government agency
Nonprofit organization
Privately owned for-profit organization
Publicly owned for-profit organization
4%
9%
14%
53%
20%
21
n = 291
Military Employment ©SHRM 2012
Demographics: Organization Staff Size
25,000 or more employees
2,500 to 24,999 employees
500 to 2,499 employees
100 to 499 employees
1 to 99 employees
6%
20%
16%
31%
27%
22
n = 283
Military Employment ©SHRM 2012
Demographics: Other
23
U.S.-based operations only 73%
Multinational operations 27%
Single-unit company: A company in which the location and the company are one and the same.
38%
Multi-unit company: A company that has more than one location. 63%
Multi-unit headquarters determines HR policies and practices 46%
Each work location determines HR policies and practices 3%
A combination of both the work location and the multi-unit headquarters determine HR policies and practices
52%
Is your organization a single-unit company or a multi-unit company?
Are HR policies and practices determined by the multi-unit corporate headquarters, by each work location or both?
Does your organization have U.S.-based operations (business units) only or does it operate multi-nationally?
n = 259 Note: n = 296. Percentages do not total 100% due to rounding.
Note: n = 189. Percentages do not total 100% due to rounding.
Corporate (company wide) 56%
Business unit/division 24%
Facility/location 20%
n = 188
What is the HR department/function for which you responded throughout this survey?
Military Employment ©SHRM 2012
SHRM Poll: Military Employment
Response rate = 13%
Sample composed of 359 randomly selected HR professionals from SHRM’s membership
Margin of error is +/- 5%
Survey fielded January 4-22, 2012
24
Methodology
For more poll findings, visit www.shrm.org/surveys
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