simple systems for a complex company - eric van delden

Simple Systems for a Complex Company

Hi, I’m Eric

Hi, I’m EricI have a complex life.

Hi, I’m Eric Born Dutch + Irish / Canadian GuatemalaLive Canada China Sweden Germany SwitzerlandStudy Politics Communications DesignWork Design Tech Marketing Recruitment SalesPlay Travel Snowboarding Hiking Marriage Resting

EF Education FirstTravel / Language Learning / Academic DegreesAbout 35,000 Staff400+ Schools & Offices60+ Countries

AlmatyAmsterdamAntwerpBangaloreBangkokBarcelonaBeijingBuenos AiresBostonBrusselsBudapestCambridgeCopenhagenDenver

DubaiDublinDusseldorfHelsinkiHo Chi Minh CityHong KongHonoluluIstanbulJakartaLausanneLisbonLondonLucerneLuxembourg

MadridMexico CityMilanMoscowMunichNew YorkOsloOxfordPanama CityParisPragueRio de JaneiroRiyadhSan Jose

Sao PauloSeoulShanghaiSingaporeSt. PetersburgStockholmSydneyTokyoTorontoValettaVancouverViennaWarsawZurich

Our Offices

LONDON

BANGALORE

MOSCOW

SAO PAULO

SHANGHAI

CultureTrust Ownership Passion Detail Quality FlexibilityNo Org Charts - “Kill the Admin”No Standard Processes DecentralizedMake Decisions & Mistakes Like You Own The Place

CultureYou Don’t Succeed After Many Failures.

CultureYou Don’t Succeed After Many Failures.You Succeed Because Of Many Failures.

Complex?

International

Language Schools

Academic Year

AbroadLanguage

Travel

Travel

Education

Customer Age

E1 Kids

E1 Adults

International

Academy

University Preparatio

n

HULT

Englishtown

Operations

High School Year

Corporate Language Training

Cultural Care

Au Pair

Tours Smithsonian

TravelCollege Study Tours

College Break

Go Ahead Tours

N. America

S. America

Europe

Middle East

Africa

Asia

Australia / NZ

Kids

Teens

Young Adults

Professionals

Boston Zurich Lucerne Shanghai London

CultureLudicrous SpeedMy idea, your money.Forgiveness, please

Systems Culture“Cost Conscious”My Little Sister, DataShare (On Weekends)

CasesCMS Sitecore / Umbraco / WordPressIntranet SharePoint / Convergence / Sitecore / GoogleDocsATS ??? / SmartRecruiters

Simple / Complex

SimpleNew Systems are Bathwater

SimpleNew Systems are BathwaterIf it’s broke, fix it or forget it

SimpleNew Systems are BathwaterIf it’s broke, fix it or forget itDevelop Experts

SimpleNew Systems are BathwaterIf it’s broke, fix it or forget itDevelop ExpertsHire Treat Expect Smart

SimpleNew Systems are BathwaterIf it’s broke, fix it or forget itDevelop ExpertsHire Treat Expect SmartConsumer Approach Corporate Environment

Complete SoftwareBeautiful SolutionSilver Bullet

Complete SoftwareBeautiful SolutionSilver BulletCulture

Simple Systems For A Complex Company