single user - forgotten password - standard bank
Post on 11-May-2022
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Single User - Forgotten PasswordPassword Reset Guide
INTERNATIONAL PERSONAL BANKING
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On the login screen for Single User, click on “Reset Password”.
Found directly below the password input field.
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Enter the email address used to sign in with.
Click on the “NEXT” button.
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Enter the Internet Client Number, Memorable Date & Password* used to register on old site.
Click on the “NEXT” button.
*Click “Forgotten Password or Memorable date” if forgotten. The user will be redirected to the old style password reset.
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Enter a new password. Ensure it meets the criteria.
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Click “FINISH”. Enter the One-Time-PIN sent to the registered email address, then click “SUBMIT” (will be available once PIN is entered).
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The user will be returned to the sign in page to Sign In with their new password.
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THANK YOU
INTERNATIONAL PERSONAL BANKING
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