skill sets for supply chain management in the future: a changing landscape - smu … ·...

Skill Sets for Supply chain

management in the Future: A

Changing Landscape

FUTURES READY FORUM (FRF)

FEBRUARY 2017

Shantanu Bhattacharya

Disruptive technologies for the SC

Gartner, SCM World Chief Supply Chain Officer Report, 2014.

Impact of disruptive technology on SCM

L. Columbus, Big Data Analytics, Mobile Technologies And Robotics Defining The Future Of Digital Factories, Forbes, 2015, http://www.forbes.com/sites/louiscolumbus/2015/02/15/big-data-analytics-mobile-technologies-and-robotics-defining-the-future-of-digital-factories/#7ec8e2931077

Assessing Impact of Factors on Supply Chain Management (SCM) and skill sets

• Big data analytics

• Robotics

• Internet of Things (IOT)

• 3D Printing

Data analytics impact on SCM

L. Columbus, Ten Ways Big Data Is Revolutionizing Supply Chain Management, Big Data Analytics in Supply Chain Management: Trends and Related Research. Presented at 6th International Conference on Operations and Supply Chain Management, Bali, 2014.

Interconnected SC enabled by big data

Deloitte, 2014, Supply Chain Talent of the Future Findings from the 3rd Annual Supply Chain Survey

Use of data analytics in SC: Deloitte survey

Deloitte, 2014, Supply Chain Talent of the Future Findings from the 3rd Annual Supply Chain Survey

M&A of SC using data analytics

BCG, Making Big Data Work: Supply Chain Management, 2015, https://www.bcgperspectives.com/content/articles/technology_making_big_data_work_supply_chain_management/

Impact of Big Data on SCM

Accenture, The Big Data Analytics in Supply Chain: Hype or Here to Stay? Accenture Global Operations Megatrends Study, https://www.accenture.com/us-en/new-applied-now#zoom=50, 2015.

Impact of Big Data on SCM

Accenture, The Big Data Analytics in Supply Chain: Hype or Here to Stay? Accenture Global Operations Megatrends Study, https://www.accenture.com/us-en/new-applied-now#zoom=50, 2015.

Big Data Impact on Visibility

Supply Chain 24/7, Turning “Big Data” Into “Big Visibility”, http://www.supplychain247.com/paper/turning_big_data_into_big_visibility/one_network_enterprises

Assessing Impact of Factors on Supply Chain Management (SCM) and skill sets

• Big data analytics

• Robotics

• Internet of Things (IOT)

• 3D Printing

Impact of Robotics on Supply Chain

Automating process robots (Baxter robots cost $25K) Kiva robots (warehousing) Self-driving robots Drones

Robotics in the supply chain

Current use of robots in SC

M. Orcutt, “Robots Rising” MIT Technology Review, 2014, https://www.technologyreview.com/s/529971/robots-rising/

RAAS: Retail-as-a-service with robots

S. Kumar, Robotics-as-a-Service: Transforming the Future of Retail, TCS White Paper, http://www.tcs.com/resources/white_papers/Pages/Robotics-as-Service.aspx

Robotic applications in processes

• Robotic process automation (RPA)

• High volume, transactional processes by robots reduce CT, improve accuracy, increase productivity

• IT support and management

• Automated assistant in customer care and call centres

• Automated decision-making on inventory, scheduling

• Short development and training cycles

R. Bellini, What is Robotic Process Automation? http://irpaai.com/what-is-robotic-process-automation/

R. Bellini, The Internet of Things: How “Process Robots” Are Transforming Supply Chains, http://www.supplychain247.com/article/the_internet_of_things_how_process_robots_are_transforming_supply_chains/One_Network_Enterprises

Assessing Impact of Factors on Supply Chain Management (SCM) and skill sets

• Big data analytics

• Robotics

• Internet of Things (IOT)

• 3D Printing

What is IOT?

I-SCOOP Newsletter, https://www.i-scoop.eu/internet-of-things-guide/

CISCO IBSG, April 2011, http://www.cmswire.com/~/media/53bc35442c6443eea6bf41e0c1bd9903.png

Connected devices growth in new millenium

CISCO IBSG, April 2011, http://www.cmswire.com/~/media/53bc35442c6443eea6bf41e0c1bd9903.png

Impact of IOT (Internet of Things) in the Future

IOT will create an Intelligent interconnected network linking global SC

Automated decision-making in SC

L. Wadhwa, “How the IOT will change the supply chain”, http://design.avnet.com/axiom/how-iot-will-change-the-supply-chain/

Needs for IOT enabled SCM

Karimi, Kaivan, and Gary Atkinson. "What the Internet of Things (IoT) needs to become a reality." White Paper, FreeScale and ARM (2013): 1-16.

Examples of IOT-enabled SCM

• Inability of a supplier to deliver owing to adverse event

– Alternate sourcing in real-time

• Delay of a supplier

– Cascaded to SC to revise quoted lead times

• Production schedules can be optimized in real-time with better information

• Logistics can be planned better

– Location + weather + traffic information can lead to better fulfilment estimation

Assessing Impact of Factors on Supply Chain Management (SCM) and skill sets

• Big data analytics

• Robotics

• Internet of Things (IOT)

• 3D Printing

Traditional SC versus 3D printing SC

T. Hessman, The Impact of 3-D Printing on Supply Chains, Industryweek, http://www.industryweek.com/emerging-technologies/impact-3-d-printing-supply-chains-infographic

3D printing based SC

T. Hessman, The Impact of 3-D Printing on Supply Chains, Industryweek, http://www.industryweek.com/emerging-technologies/impact-3-d-printing-supply-chains-infographic

3D versus traditional: cost comparison

T. Trenkler, 3D Printing Series Post #5 – Why 3D Printing Will Enhance Traditional Manufacturing, 2013. https://t2consult.biz/2013/11/20/3d-printing-series-post-5-why-3d-printing-will-enhance-traditional-manufacturing/

3D printing suitability

A. Kidd and J. Sciacchitano, How 3-D Printing Could Disrupt Your Supply Chain, Industryweek, 2015,http://www.industryweek.com/supply-chain/how-3-d-printing-could-disrupt-your-supply-chain

3D printing vs. traditional manufacturing

Frost and Sullivan, 2014, The rise of 3D printing market insight, http://www.slideshare.net/FrostandSullivan/the-rise-of-3d-printing-market-insight

Skill sets for the future of SCM

• Designing inter-enterprise collaboration

• Designing data integration systems

• Network optimization skills

• Early sensing and disruption risk management