smartworking at microsoft - the innovation group

Smartworkingat Microsoft

Alberto LapidariHr Manager, Microsoft Italia

• Compensation, Benefits & Performance Management • Diversity • Talent & Org Capabilities (T&OC) • HR Business Insights • Global HR Operations

Segments

SMS&P9 HR (SMSG: 266)

EPG, PS, WWLP10 HR (SMSG: 1,378)

UNITED STATES

43 HR

1 Country

SMSG: 19,530 (Total: 58,304) WESTERN EUROPE

70 HR

14 Countries

SMSG: 5,301 (Total: 6,826)

LATIN AMERICA

29 HR

20 Countries

SMSG: 2,140 (Total: 2,255)

MIDDLE EAST & AFRICA

21 HR

32 Countries

SMSG: 2,025 (Total: 2,626)ASIA PACIFIC

46 HR

12 Countries

SMSG: 2,578 (Total: 2,891)

INDIA

51 HR

1 Country

SMSG: 4,174 (Total: 6,606)

GREATER CHINA REGION

61 HR

4 Countries

SMSG: 2,687 (Total: 5,294)

JAPAN

34 HR

1 Country

SMSG: 2,061 (Total: 2,378)

CENTRAL & EASTERN

EUROPE

44 HR

26 Countries

SMSG: 2,285 (Total: 3,118)

FRANCE

21 HR

1 Country

SMSG: 1,525 (Total: 1,752)

UNITED KINGDOM

29 HR

1 Country

SMSG: 2,070 (Total: 3,416)

GERMANY

27 HR

1 Country

SMSG: 2,092 (Total: 2,268)

CCG, M&O, OEM17 HR (SMSG: 923)

Services71 HR (SMSG: 14,631)

A&O11 HR (SMSG: 901)

Retail Stores16 HR (SMSG: 2,471)

IT, Finance, WW Ops39 HR (SMSG: 6,186)

CANADA

10 HR

1 Country

SMSG: 1,260 (Total: 1,628)

HR Lead

HRM

EPG, PSHRM

MCS, M&O, DX

HRM

SMS&P, CCG, A&O,

MMDS

HRM

PS, LCA, FIN, GBS

INDUSTRIAL

RELATIONS

COMP & BEN

Sales Community Mgrs Community

Tech Community

DIVERSITY

D&I

Community

ENGAGEMENT &

INTERNAL COMM

L&D

HiPo + Consm.

Communities

STAFFING

TALENT

MGMT

Italy Alumni

Community

HR OPS

6

Microsoft’s Italy Overview

~ 850

Employees

Milan & Rome

A “diverse” world

5% <29 years

34% 30-40

52% 40-50

9% +50

Transformation TrendsHR plays a more

strategic role in

business

performance.

Competition for

talent drives a

more analytical

approach.

Globalization

requires a more

innovative

approach to HR.

Employee

collaboration

becomes even

more critical to

corporate

effectiveness.

Multi-

generational

workforce

demands more

flexible

workstyles.

... to build modern HR at Microsoft

Productivity

Engagement,

Motivation,

Retention

People Care,

Work Life Balance

Time & Cost

Reduction (Travel

& Occupancy)

Less CO2

A New World of Work – WHY

Culture

Workplace

Technology

HR Policy &

Management by

Objectives

Culture & Values

Integrity and

Honesty

Open and

Respectful Self-Critical

Accountable Big Challenges Passion

12

really

“HR should

respect its

heritage, but

shape a future.”

Source: The RBL Group, 2012 HR Competency Model

SocialMobility Data

Cloud, Apps,

Devices

Today’s trends have changed the way in

which everyone, including HR professionals,

think and do their work

Extend workforce productivity to everyone in the organization

Technology: Modernize communications to improve reach

Start Justin

Oren’s Timeline

COMING SOON

24

Key Scenarios in MS Collaboration

HR Policy & Management by Objectives

FOCUS ON

SCORECARD TO DRIVE LONG TERM SUCCESS

WHY

Italy’s MS Poll: Evaluation of the Company’s Status

WHO

• To add value identifying the real focus areas and share best practices

• To have an impact in the segments, listen and engage people

• Italy MS Pool Champs V-Team

• HR Director

WHAT

• Segment Activities

• Communities Activities

• Cross-segment Activities

93% response rate

2005: Home Working & Home Office Policy

2009: New Office in Rome

2010: 1° Home Office Day

2010-2011 Innovation Campus Move Plan

• Several guided visits in 2010-2011

• Internal Contest to name the New

Building

• Dedicated Managers Meeting

• Launch Event during Company Meeting

• Mobile Workplace Guide

Internal Survey Trends (Innovation Campus move period)

• Teamwork & Collaboration: +8 pts in 2 Ys

• Work Group Effectiveness: + 6 pts in 2 Ys

• Work-Life Balance: +9 pts in 2 Ys

1° in 2014, 2015 and for the 12h time

in a row among the top 3

Thanks – Q&Aalberto.lapidari@Microsoft.com