social media in your department

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Social Media in Your Department. Mary O’Connor Public Relations, Boston University. What we'll cover. - Defining goals - Audience - Time & resources - Researching platforms. - Content sources - Daily tasks - Analytics - Resources at BU. What are your goals?. Who is your audience?. - PowerPoint PPT Presentation

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Social Mediain Your Department

Mary O’ConnorPublic Relations, Boston University

What we'll cover

- Defining goals

- Audience

- Time & resources

- Researching platforms

- Content sources

- Daily tasks

- Analytics

- Resources at BU

What are your goals?

Who is your audience?

batmoo, Flickr/CC

Available time & resources?

Goals + audience + time

Platform

twitter.bu.edu

Where will your content come from?

What is your voice?

Daily tasks

What's your communication plan?

How do you measure success?

Awareness @Replies, follower growth

Engagement

Traffic Visits from your page

Response Rate

Recommended tools

#MyDash series, blog.hootsuite.com

Resources at BU

bu.edu/news

Social Media Guidelines

bu.edu/news/about-pr/

bu.edu/brand

facebook.com/groups/BUsocial

Mary O’Connor mtunney@bu.edu

617-353-4198

Questions?

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