social responsibility and environmental concerns relating to

Social Responsibility Social Responsibility & &

Environmental Environmental Concerns Relating to Concerns Relating to

Hotel IndustryHotel IndustryDESINGED BY

Sunil KumarResearch Scholar/ Food Production FacultyInstitute of Hotel and Tourism Management,MAHARSHI DAYANAND UNIVERSITY, ROHTAKHaryana- 124001 INDIA Ph. No. 09996000499email:  skihm86@yahoo.com , balhara86@gmail.com  linkedin:- in.linkedin.com/in/ihmsunilkumarfacebook: www.facebook.com/ihmsunilkumar webpage: chefsunilkumar.tripod.com 

EnvironmentEnvironment

• “Environment” is a term that is comprised of all living and non-living things that occur naturally on  Earth.

ENVIRONMENTAL ENVIRONMENTAL PROBLEMSPROBLEMS

• Acid RainAcid Rain

• Air PollutionAir Pollution

• Global WarmingGlobal Warming

• Hazardous WasteHazardous Waste

• Ozone DepletionOzone Depletion

• SmogSmog

• Water PollutionWater Pollution

• OverpopulationOverpopulation

• DeforestationDeforestation

ENVIRONMENT ENVIRONMENT & &

HOSPITALITY INDUSTRYHOSPITALITY INDUSTRY

• Reduction of pollution, with future goal of zero pollution.

• Re-cycling of materials.• Reducing consumption of non-renewable

fuels.• Energy Conservation.• Water Conservation.• Waste Management.• Training staff about the eco-friendly

practices etc.

FEW CHALLENGES…FEW CHALLENGES…

Type of Waste from a Type of Waste from a HotelHotel

• Recyclable Bio-Degradable – 45 to 70%• Recyclable Non Bio-degradable – 30 to

40%• Hazardous Waste – 10 to 15%• Construction Waste – Seasonal

Sources of Waste

• Operations of all departments in the Hotel, such as - – Front office– Administrative department– F&B Dept Beverage– Kitchens– Engineering – Housekeeping – Laundry

• Waste generated by guests and guest activities.• Waste from the landscape, building and interiors.

• The ECOTEL® Collection is an exclusive group of international inns, hotels, and resorts that define the concept of environmental responsibility in the hospitality industry.

• Also called as “Green Hotels”.

• Are eco-sensitive and feature innovative programs for conserving natural resources.

• The collection began in 1994 with The collection began in 1994 with the New York Vista Hotel, the New York Vista Hotel, which re-opened as the world's first which re-opened as the world's first ECOTEL® Certified hotel after ECOTEL® Certified hotel after having been closed since the 1991 having been closed since the 1991 bombing of the World Trade Center. bombing of the World Trade Center.

The ECOTEL® inspection is based on five separate criteria or five “Globes” –

Environmental Commitment  Solid Waste Management  Energy Efficiency Water Conservation  Employee Education & Community

Involvement

Environmental Environmental CommitmentCommitment

• Every hotel should have an Every hotel should have an “Environmental Policy”. “Environmental Policy”.

• Additionally, the hotel must have an Additionally, the hotel must have an “Environmental Representative”.“Environmental Representative”.

Solid Waste ManagementSolid Waste Management

• Separating bio-degradable and non-Separating bio-degradable and non-biodegradable waste.biodegradable waste.

• Disposing off left over food.Disposing off left over food.• Proper usage of left over amenities.Proper usage of left over amenities.• Reuse of discarded linen and uniforms.Reuse of discarded linen and uniforms.• 5 R Theory5 R Theory Rethink

Rep

lace

Reuse Reduce

Re

cyc

le

Energy EfficiencyEnergy Efficiency

• Design and construction.Design and construction.• Use of CFL wherever possible.Use of CFL wherever possible.• Single point room lights or key card Single point room lights or key card

switches.switches.• Sensors for A/Cs and lights.Sensors for A/Cs and lights.• Renewable energy sources. Renewable energy sources.

Water ConservationWater Conservation• Evaluate the water conservation level Evaluate the water conservation level

in each department.in each department.• Water meters installation.Water meters installation.• Rain water harvesting.Rain water harvesting.• Black and grey water treatment plants.Black and grey water treatment plants.• Linen change program. Linen change program. • Towel re-use program.Towel re-use program.

Employee Education & Employee Education & Community InvolvementCommunity Involvement

• Employees must be Employees must be trained to adopt the trained to adopt the eco-friendly practices eco-friendly practices and initiatives of the and initiatives of the hotel.hotel.

• Other than employees, Other than employees, certain hotels also certain hotels also involve guests in their involve guests in their environmental environmental activities. activities.

Ecotel Certified Ecotel Certified HotelsHotels

In India…In India…

• The Orchid, Mumbai – First in Asia to be Ecotel certified.

• Uppal’s Orchid, New Delhi

• The Rodas, Mumbai• Lotus Suites,

Mumbai• The Rain Tree hotel,

Chennai

Others to be certified in Others to be certified in IndiaIndia…

• Hotel Gautam, Mahabaleshwar• Hotel Lagoona, Lonavala• Manor Floatel, Kolkata

Certified Hotels Other than Certified Hotels Other than IndiaIndia

United States of AmericaUnited States of America• The BenjaminThe Benjamin• Hyatt RegencyHyatt Regency• The Park Ridge The Park Ridge • Turn berry Isle Resort and ClubTurn berry Isle Resort and Club MexicoMexico• Costa de CocosCosta de Cocos• Villas Maya Villas Maya

JapanJapan

• Eco Lodge ShimantoEco Lodge Shimanto

• Hilton Tokyo BayHilton Tokyo Bay

Why Why EcotelEcotel

??

• Travelers and the media rely on the endorsement of a hotel's environmental performance.

• Powerful marketing advantage and motivator of sales.

• Higher staff morale.• Sense of belongingness and pride

which translates into minimum staff turnover.

• Better control of operating expenses.

Other than Ecotel…Other than Ecotel…

RUSTIC EXPERIENCERUSTIC EXPERIENCE

• Some resorts, located in the Some resorts, located in the wilderness, offer accommodation wilderness, offer accommodation without electricity where the without electricity where the individual lodges are lit only with the individual lodges are lit only with the help of kerosene lamps, thus saving help of kerosene lamps, thus saving electricity and moreover giving a electricity and moreover giving a rustic experience. rustic experience.

ALTERNATIVE ENERGY

• The 260 room Evason, Phuket is to The 260 room Evason, Phuket is to become the first resort in Asia to become the first resort in Asia to implement the bio-mass system as implement the bio-mass system as an alternative energy source.an alternative energy source.

IN SYNC WITH NATURE

• Hidden valley Cabins, Australia, has received the Advanced Eco-tourism certification for leadership in environmental sustainability & for becoming the first solar powered and carbon neutral resort in Australia.

Environmental Policy 05 Marks

Energy Management & Conservation 25 Marks

Water Management treatment and conservation

20 Marks

Solid waste management 15 Marks

Green Purchasing and hazardous waste management

15 Marks

Air Pollution and IAQ 05 Marks

Noise Pollution 05 Marks

Training 05 Marks

Guest Communications and Community participation

05 Marks

Environmental Performance

Strategy for Hospitality Strategy for Hospitality IndustryIndustry

• Rather than acting on “End of the Pipe”, Hotels need to work more “Upstream”.

• Hotels need to be in synergy with the Local Regulatory Bodies.

• More and more intensive training needs to be imparted into employees and motivate them.

• Other than the employees and the guests, hotels may also involve the locals to spread the social message of environment conservation.

Picture Gallery

Wilderness Lodges

Evason Phuket

Hidden Valley Cabins, Australia

Certification

Vermiculture

Infra Red Tap

DESINGED BY

Sunil KumarResearch Scholar/ Food Production FacultyInstitute of Hotel and Tourism Management,MAHARSHI DAYANAND UNIVERSITY, ROHTAKHaryana- 124001 INDIA Ph. No. 09996000499email:  skihm86@yahoo.com , balhara86@gmail.com  linkedin:- in.linkedin.com/in/ihmsunilkumarfacebook: www.facebook.com/ihmsunilkumar webpage: chefsunilkumar.tripod.com