spc14 partner theater presentation

Welcome

David Price Heads Solutions Business at

AgreeYa 20+ years of leadership and Management Experience

Master of Enterprise Business Operations and IT Solutions

The Cat, The Jungle, and The Waterfall!

Join In!Find Out!

Our Search for Social in the Enterprise

About The Speaker

Senior Director IT, Siemens PLM Software

In IT – same company, different names - for over 29 years. Leading the implementation of Social With A Purpose throughout Siemens PLM Software.

Brian McEvoy

Siemens PLM Software

Headquartered in Texas, we are 10000 strong with operations in over 41 countries.

We manufacture the software that is used to design and manufacture aircraft, automobiles, industrial equipment, boats, computers, smart phones, and the Mars Rover.

CEO Challenge: “Find the Experts”

We’re spread across the globe. How do we

Find Answers Find Expertise Collaborate

What it felt like: Find the Cat!

Our Challenge: Find The Cat!

We Do IT!The Waterfall Syndrome

Define the Problem

Search

Enterprise Content ManagementWorkflows, Approvals,

Kn

ow

led

ge

Man

ag

em

en

t

Socia

l Com

pu

ting

Social MediaCrowd Created Content

Blogs, Wikis, Discussions, Ideas, Micro-blogs,…

Enterprise KnowledgeCorporate Created Content

SalesCentre, infoWeb, Repositories, Archives, …

Social Networks

Discover- User Stories

Social Enterprise: Executive Overview

Work in Teams Work with

Partners

Propose Ideas Create

Knowledge Capture Good

Practices

What’s Happening?

Inform others

Search Q & A Find an Expert

Find Answers

Join In, Find Out

Collaborate

Safely

Capture Knowledg

e

Lost in the JungleIn search of the Waterfall

The Thicket

We spent two years lost in the jungle of almost-solutions

The D’oh! Moment: There is No Waterfall

The Duh! Moment

“Enterprise Social” is not a typical IT project: No agreement on the problem No consensus on meaning of

“social” No consensus on deliverables No agreed end Changing landscape Changing tools

Starting Over: Remember the Cat?

Product Development

Find Expertise

Conversations Communities

Core Customer:

Core Requirement:

Core Collaboration Criteria:

Starting Over: Frame the Puzzle

Integrates with SharePoint

Shares Profiles (MySites) Integrates with Search Integrates with Metadata

Core Solution Criteria:

Starting Over: Frame the Puzzle

Experience with SharePoint

Proven ability to deliver

Core Partner Criteria:

Sort the Pieces:(and remember the cat)

PL SWAP: Social With A Purpose

Create Qualify Curate

Unstructured becomes Structured Information forms Knowledge

Input leads to Action

Quality

FindabilityChallenges

User Wiki Outlook

Enterprise Wikis

BlogsExpert Forums

Micro-bloggingUser Rated

ReliableReadable

Taxonomy & Term storeConcepts & Keywords

Ideation

KnowledgeRepositories

Maintain it!

Find it!

MyCommunity

PL Search

Secure it!

This is what we think we wantWhere do we start?

Reliable

Concepts & Keywords

Taxonomy & Term store

Micro-blogging

Communities

Start with the Big Pieces:

Search and Find

Connect and Collaborate

Search and Find

Find People and Communities

Find Content Across Repositories Security Trimmed

Task:

Connect And Collaborate

PL Social Build full-featured

communities Lists, libraries, web-parts,…

Open or private activity streams Post, follow, and tag

Get out of email and into contact

Task:

The Solution

Our Search for Social in the EnterpriseSearch

Social

Enterprise

Our

for in the

Out Of The Jungle:Herding Cats

I think I’d rather manage a large software development project

PL Social With SocialXtendFull Featured Communities for Collaboration in Siemens PLM

IT Talks CTO

Community:

PL Social With SocialXtendFull Featured Communities for Collaboration in Siemens PLM

Consulting Request Management

Community Leaders

Groups:

PL Social With SocialXtendFull Featured Communities for Collaboration in Siemens PLM

Teamcenter UAT (User Acceptance Testing)

JAWS - Customer Engagement SocialXtend UAT

Projects:

Lessons We Learned

There is no waterfall, so…

Make everything as simple as possible, but not simpler.

Looking for The Cat!

Enterprise Social is a Wicked Problem

KISS

Lessons We Learned

Avoid analysis paralysis

Avoid Solution Pollution

Looking for The Cat!

Learn By Doing:

Use A Product That Will Grow With You:

Lessons We Learned Looking for The Cat!

Partner With A Vendor to Discover The Problem: The tools are not solutions- they’re just tools

So, About The Cat!

We searched…

We talked…

We worked together…

And We Found It

AgreeYa Overview

Celebrating 15 years of Excellence in providing Software, Solutions, and Services for organizations across verticalsCompany Profile

Growth & Experience

Highlights

Headquartered in Folsom, California

Global Delivery Centers in U.S, Mexico, India, China, Korea1,100+ Staff working from 15 offices in 8 countries

Worked with 200+ Private and Public OrganizationsContinuously expanding global footprint

Solutions Delivery(SDA) Accelerators to expedite engagement delivery

Center of Excellence in SharePoint

Among “Top 5 Outsourced Product Development Companies”Implemented SharePoint for Fortune 500, Govt. and Private Sector Enterprise

Enterprise MobilityOver 200 customers

Global Delivery CapabilityMicrosoft Services Gold Partner

Thank You