standards for success follow up · pangea foundation •questions regarding aasc online...

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Standards for Success Follow Up

American Association of Service Coordinators 2019 National Conference

Denver, Colorado

Kristin KuipersPangea FoundationExecutive Director

Thaddeus D. WincekU.S. Department of Housing and Urban DevelopmentOffice of Business TransformationGrants Management and Oversight Division

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Semi Annual Performance Report

• Accountability Focused (Time Tracking)

• Service Coordinator Oriented

• Aggregate Data

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Standards for Success

• Resident Level Data

• Resident Oriented

• Outcome Focused

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Program Participants

181,616 Total Residents

168,608 Total Participants

Over 1,800 Properties

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Resident Statistics

Average Age: 72.5

Average Age at Move In: 65.7

Average Age at Move Out: 73.5

Total Service Interactions: 2,691,407

Average # of Service Interactions per Participating Residents: 16

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ADL/IADL SUMMARY

16%

16%

43%

11%

7%

3.5%

2.5%Activities of Daily Living

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Data on Residents with High Levels of ADLs

Residents with 5 ADLs:

Total Residents: 4,375 (2.5%)Average Age: 77.69Average Length of Stay: 10.01 yearsAverage # of Service Interactions: 20Number that remained on site: 2,965Number that moved out: 1,410

Residents with 4 ADLs:

Total Residents: 6,082 (3.5%)Average Age: 77.41Average Length of Stay: 9.5 yearsAverage # of Service Interactions: 22Number that remained on site: 3,117Number that moved out: 1,752

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Length of Stay Data

Total Residents Moved Out: 33,518

Percentage of Residents that moved out: 18%

Average Age at Turnover: 73.5

Percent Moved Outs that Aged in Place: 30%

Average Length of Stay for residents that moved out: 5.6 years

Average length of stay for currently active residents: 6.3 years

Average age residents moved to a higher level of care: 80.8

Average Length of Stay for residents that move out for a higher level of care: 7.2 years

5% of resident move outs were EvictionsOnly 1% of all residents were evicted

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Upcoming SfS Data Element Changes

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More Options for Classifying Non-Participants

Participant Status Code

1. Participant

2. Non-Participant - Opted Out

3. Non-Participant - Non Responsive

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Less Dates to help avoid confusion

Service Start Date and Intake Date are merging

Service End Date and Turnover Date (Permanent Transfer Date) are merging

Data Collection Date is no longer required

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Dentist Service Code

Does the resident have a Dentist or Dental Clinic?

Dental Service Code

Did the resident receive a dental cleaning in the last 12 months?

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Chronic Medical Conditions

Number of Chronic Medical Conditions the resident has

(A list will be provided)

Asthma and HIV/AIDS are no longer the only options for medical conditions

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Emergency Room/ Hospital Visit Follow Up Service Code

If the resident had any Emergency Room or Hospital Visits how many services were directly related to follow up

Resident Falls

Number of major falls during the past year

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ADLs

1 = Toileting hygiene

2 = Feeding or eating

3 = Dressing upper body

4 = Dressing lower body

5 = Grooming

6 = Bathing

7 = Toilet transferring

8 = Transferring

9 = Ambulation/locomotion

Activities of Daily Living & Instrumental Activities of Daily Living

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IADL (Formerly Home Management on Semi Annual)

1 = Telephone

2 = Traveling

3 = Shopping

4 = Preparing meals

5 = Housework

6 = Medications

7 = Money management

Activities of Daily Living & Instrumental Activities of Daily Living

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Adult Personal Assistance Services

Does the resident have professional assistance for any of the ADLs or IADLs?

Example, InHome Care/Support Services, Personal Care Assistant, Community

Home Provider, or other Adult Day Services

Yes/No

If Yes, # of ADLs/IADLs the resident receive assistance with

NEW ITEM

If Yes, identify funding source for each Adult Personal Assistance Service

1 = Government resource2 = Private pay3 = No-cost informal network:family member / friend4 = Medicaid

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NEW SERVICE CODES!!

Isolation Intervention

Home Management

Benefits / Entitlements

Monitoring Services

Crisis Intervention / Support Counseling

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Service Coordination Service Code

# of service interactions

This is total resident Service Interactions. Count all

Service Interactions (individual services, group

services, and programs)

Do not count Outreach – in the past, we didn’t

want it included in service counts

NEW ITEMS

Outreach Service Code

Outreach will now be included as it’s own line item

General Information and Referral

General Info and Referral will be it’s own line item

These two should not be included in total service

interactions , but rather only documented here

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Resident Falls

Number of major falls during the past year

Functionally Literate

Can the resident read and write?

Translator

Does the resident need a translator?

Adequate Transportation

YES/NO

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Evictions Prevented

If a violation or eviction notice was given

+

The resident was not evicted

= YES

An eviction was prevented

If not, leave as N/A

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Emergency Room/ Hospital Visit Follow Up Service Code

If the resident had any Emergency Room or Hospital Visits how many services were directly related to follow up

Eviction Prevention Follow Up Service Code

If the resident had any Eviction Notice, and an eviction was prevented, how many services were directly related to follow up

New Service Follow Up Codes

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Additional Property Level Data

Budget Based Funding Type – PRAC, Section 8, Residual Receipts, Excess Income

202 Property Designation – is the property classified as a 202 (primarily serves elderly)

Resident Population – Check all that are served: Elderly, Disabled, Family

Number of Units/Subsidized Units

Number of SCs / Hours per week for each SC /Wages/Salary

Additional Funding for the SC Program (Tax Credit, Building Operations, Non HUD grant, Private Funders)

Property Ownership Entity

IREMS Number

FHA Number

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Logging Into Grant Solutions

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Standards for Success Reporting

Questions and Answers

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Help Resource Subject Area Contact

HUD Standards for Success •General questions regarding HUD Standards for Success•Feedback submissions regarding HUD Standards for Success

AskGMO@hud.gov

GrantSolutions Help Desk •Technical issues or questions using the GrantSolution inForm tool•Requests for GrantSolution inForm:

• user account access• account usernames• account password reset

help@grantsolutions.gov

202-401-5282866-577-0771

Pangea Foundation •Questions regarding AASC Online•Questions regarding FamilyMetrics

support@pangeafoundation.org

HUD MFH Program OfficeHUD ROSS Program Office

•Program-specific questions MFH Program ContactROSS Program Contact

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