strategies for success chapter 10. human relationships friendship – who wants more friends?
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Strategies for Success
Chapter 10
Human Relationships
• FRIENDSHIP–Who wants more friends?
• What qualities do you look for in –A friend? –Husband/wife? –Business partner?
Different levels of relationships
Best Friend
Great friends
Good friends
Acquaintances
Strangers
F = FIRST TO BE FRIENDLY
The fastest way to make friends
is to be one.
F = FIRST TO BE FRIENDLY
• Advantages to Being Friendly First:–↑ friends–↑ sales–↑ job productivity–↑ promotions–↑ more money–↑ more effective teacher–↑ better grades
R=Respect“A great man shows his greatness
by the way he treats little men”–~Thomas Carlyle
R = RESPECT
•Treat everyone you meet as if they are
important.
How do you know you’re in love?When they know the worst thing
about you and they love you anyway.
R = RESPECT“It is the mark of a superior person to be able to disagree without being disagreeable.”
~ Ann Landers
R = RESPECT• Respect VALUES
“Men respect standards - get some!”
– ~ Steve Harvey– Act like a Lady, Think Like a Man: What men really
think about love, relationships, intimacy and commitment
R=RESPECT
• Six degrees of separation
R=RESPECT
• There are 3 sides to every story–Yours–Theirs–The truth
R = RESPECT• The Golden Rule!
R = RESPECT• “For I say to every man, not to think of
himself more highly than he ought to think”– Paul of Tarsus
R = RESPECT
•Have no friends not equal to yourself.
• ~ Confucius
I = Interested in Others• Dale Carnegie: How to Win Friends and
Influence People
•Act interested in people and you can sell them anything.
I = Interested in Others
• What is the most common word used in the world?
–I
I = Interested in Others
• When dealing with people, let us remember we are not dealing with creatures of logic. We are dealing with creatures of emotion.
I = Interested in Others• Be genuinely interested in
people. If you try you can like everybody and
everybody will like you…
I = Interested in Others
• Flattery is counterfeit, and like counterfeit money it will eventually get
you into trouble if you try to pass it.
I = Interested in Others• Listen• Commit yourself to learn how to listen
Ten Commandments of Listening1. Empty your mind. 2. Understand the context. 3. Don't get distracted. 4. Use follow trails5. Use body language. 6. Ask questions. 7. Take notes. 8. Confirm your understanding. 9. Let the person finish before you speak. 10. Don't judge too quickly.
I = Interested in Others• Keep skid chains on your tongue. Always say
less than you think. Cultivate a low, persuasive voice. How you say it counts
more than what you say.~ Ann Landers
I = Interested in Others• Be there!
E = Effort5 love languages
E = Effort• Friendship is a verb. It takes effort.• Make your friends Number One, preferring them
above yourself.– The Fine Art of Friendship– ~ Ted Engstrom
E = Effort
It takes character and self-control to be understanding
and forgiving.
N = NAME• The sweetest music to
anyone’s ears is the sound of his or her own name.
N = NAME• Let your virtues – if you have any
speak for themselves – Good Earth– Pearl Buck
N = NAME
• Your name is save in my house!
•People who gossip to you -
will gossip about you.
N = NAME• “I will speak ill of no man,
and speak all the good I know of everybody.”
• ~Benjamin Franklin
N = NAME
•Nodoby’s•Prefect
D = Deliver Praise• To help people reach their full
potential, catch them doing something right!
• Catch more flies with honey than vinegar
D = Deliver Praise If you want to gather
honey, don’t kick over the beehive.
D = Deliver Praise• John Gottman Ratio–5 Praise : 1 Criticism– http://www.youtube.com/watch?v=Xw9SE315GtA
D = Deliver Praise• “Any fool can criticize, condemn and
complain – and most fools do. But it takes characters and self control to be understanding and forgiving.”
• ~ Benjamin Franklin
D = Deliver Praise• Be generous with legitimate
praise and encouragement”
D = Deliver Praise• People may not remember exactly what you did, or what you said, but they will always
remember how you made them feel.
S = Smile• It takes 112 muscles to frown
and 13 to smile!
S = SMILE• If you see someone without a smile, give them one of yours.
H = Honest• Make promises sparingly and keep
them faithfully, no matter what the cost.• ~ Ann Landers
I = Invite
P = Positive• Your attitude determines your altitude!
•The fastest way to make a friend
is to be one.
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