strengthen your ability to design the future

STRENGTHEN YOUR ABILITY TO DESIGN

THE FUTURESession 1 — 12 May 2020 —1:00 ET

NO-CHOICE MOMENT

Kanter’s Law

EVERYTHING LOOKS LIKE A FAILURE IN THE MIDDLE.

Rosabeth Moss KanterHBS/HBR

PERSEVERE OR PIVOT

Q: What are the boundaries of design?

A: What are the boundaries of problems?

Charles Eames

Buckminster Fuller

1950’s & 1960’s

Horst Rittel & Melvin Webber“Wicked Problems”

1973

Nigel Cross &Donald Schön

1982 & 1983

Pioneering Design Firms

1990’s & 2000’s

Why design?

TRANSFORMATIONis a design challenge.

EFFECTIVENESS DESIGNis the starting point because organizations only transform as fast as their leaders.

FIXED MINDSET

You either are or aren’t good at something.

“Failure is the limit of my abilities.”

“I don’t like to be challenged.”

“I am jealous of other’s success.”

GROWTH MINDSET

How good you are at something is just the starting point.

“Failure is an opportunity to grow.”

“My effort and attitude determine my abilities.”

“I’m inspired by the success of others.”

GROWTH MINDSET + VERTICAL DEVELOPMENT

“From a know-it-all culture to a learn-it-all culture."

Satya NadellaCEO, Microsoft

GROWTH MINDSET + VERTICAL DEVELOPMENT

LEADERS TOO OFTEN BELIEVE IN A GROWTH MINDSET FOR OTHERS WHILE HOLDING

A FIXED MINDSET THEMSELVES.

GROWTH MINDSET + VERTICAL DEVELOPMENT

HORIZONTAL

GROWTH MINDSET + VERTICAL DEVELOPMENT

GROWTH MINDSET + VERTICAL DEVELOPMENT

“The way we’ve been trying to solve this hasn’t worked, but we’re doubling down on solving it that way.”

GROWTH MINDSET + VERTICAL DEVELOPMENT

CHALLENGES LEADERS FACE ARE INCREASINGLY ADAPTIVE,

NOT SIMPLY TECHNICAL.

GROWTH MINDSET + VERTICAL DEVELOPMENT

TECHNICAL CHALLENGE

Solvable with the knowledge of experts.

Problem definition, solution, and implementation are clear.

Leader(s) or expert(s) provide the solution.

ADAPTIVE CHALLENGE

Solving requires new learning.

Problem definition, solution, andimplementation require new learning.

Leaders use authority differently —framing challenge, regulating distress,

giving responsibility.

GROWTH MINDSET + VERTICAL DEVELOPMENT

Ability to recognize and act on what matters.

ADAPTIVENESS

ADAPTIVENESS

Like the musculature of the human body, adaptiveness is made up of a group of muscles,all of which can be strengthened.

SEE ACT

INVENT

ADAPTIVENESS

ACT

SEE

TUNNEL VISION

BLISSFULLY@ RISK

WOODEN HEADED

INVENT

HOW DO WE GROW AS GROWN-UPS?

SUMMARY

Jean Piaget Carol Dweck Bob Kegan &Lisa Lahey

Ron Heifetz Keith Eigel &Karl Kuhnert

SUMMARY

DON’T BE THE DINOSAUR.

SUMMARY

• APPROACH THIS WITH A GROWTH MINDSET.

• EFFECTIVENESS REQUIRES VERTICAL GROWTH, NOT JUST HORIZONTAL.

• YOU’RE FACING AN ADAPTIVE CHALLENGE — LEARNING IS REQUIRED BOTH TO DEFINE THE PROBLEM AND TO TAKE STEPS TOWARDS YOUR SILVER-LINING SOLUTIONS.

• USE WHAT MATTERS AS YOUR LENS TO SET DIRECTIONAL GOALS.

• DON’T AIM FOR A SUPERMAN LEAP — JUST FIND THE STEP-ASSESS-ADJUST-PROCEED RHYTHM.

• ELEVATING YOUR EFFECTIVENESS CREATES AN EXPONENTIAL DIFFERENCE

SUMMARY

DESIGN YOUR SILVER-LINING

TRANSFORMATION

ACT ONWHATMATTERS.