sungard availability services overview for new jersey higher education institutions in conjunction...
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SUNGARD AVAILABILITY SERVICES
Overview for New Jersey Higher Education Institutions
In conjunction with NJEDge and SunGard Higher Education
Ocean County CollegeMay 24, 2006
SUNGARD AVAILABILITY SERVICES
• Our Background• Our Services• Our Unique Strengths for New Jersey Higher Ed.
SUNGARD AVAILABILITY SERVICES
SunGard Availability Services is an Information Availability solutions provider offering clients uninterrupted access to mission-critical data and systems
OUR PROFILE – COMPANY OVERVIEW
• Largest provider of Information Availability services in the world.
• Over $1 billion in annual revenue. • Operating group of SunGard Data Systems, a
$4 billion + company.• Founded the commercial disaster recovery industry in
1979. • A global organization with over 60 facilities
and 10,000 clients spanning 10 countries.
SUNGARD FACTS
• More than 60 locations with more than 3 million square feet of hardened facilities
• 100% recovery success rate on more than 2,000 actual recoveries
• Operate resilient hosting and managed services facilities
• More than 5,000 business continuity plans written and 350,000 hours of consulting provided every year
Business Continuity Planning
Continuity Program Management
Information Security Services
Technical Services
Availability Engineering Services
Software
System Management Services
IT Outsourcing Services
Managed Security Services
Managed Storage Services
Monitoring Services
Network Services
Hosting Infrastructure Services
End-User Recovery
Systems Recovery
Mobile
PROFESSIONAL SERVICES
Business Continuity Planning
Continuity Program Management
Information Security Services
Technical Services
Availability Engineering Services
Software - Paragon
MANAGED IT SERVICESSystem Management Services
IT Outsourcing Services
Managed Security Services
Managed Storage Services
Monitoring Services
Network Services
Hosting Infrastructure Services
MANAGED IT SERVICES AT-A-GLANCE
Hosting Infrastructure ServicesSecureHosting: SecureCabinet, SecureSuite, Secure Cages, Secure Space
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Network ServicesNet Redirect, Web Redirect, 10/100 LAN Bridging, Managed
Internet, V*Net, Managed CPE, Load Balancing
Managed Storage ServicesManaged Tape Backup, Managed SAN, Replication, Active Fail-over
Managed Security ServicesManaged Firewall, Managed IDS, Vulnerability Assessment
& Penetration Testing
Monitoring ServicesDevice Monitoring, Platform Monitoring, Database Monitoring, Basic and
Advanced Web Monitoring, Website Reporting
System Management ServicesHardware and Software Installation, Secure Server, System Utility Services
IT OutsourcingMainframe Outsourcing, Production Control Services, Mail and Print Services
SYNERGY – SUNGARD AVAILABILITY SERVICES AND SUNGARD HIGHER EDUCATION
• Linking best practices in infrastructure with Higher Education subject matter expertise
• Digital Campus application management option (Banner, Matrix, PowerCAMPUS, etc.)
• Single vendor for ease in contracting
BUSINESS CONTINUITY
Systems Recovery
End-User Recovery
Mobile Offerings
SYSTEMS RECOVERY
• AS/400• Compaq• Data General• Dell• Digital• FileNET• Hewlett-Packard Company• Hitachi Data Systems• IBM
• NCR• NetFRAME• RS/6000• Sequent• Sequoia• Silicon Graphics• Stratus• Sun Microsystems• Tandem• UNISYS
SunGard can support recoveries on over 30 current and legacy platforms, including:
“FLAVORS” OF SYSTEM RECOVERY
• RTO & RPO – Recovery Time Objective and Recovery Point Objective
Tape-based recovery Electronic vaulting Replication or mirroring “Active / active” dual site production processing
END-USER RECOVERY
• Over 20,000 end-user positions worldwide• 1,000 in Carlstadt and 300 in Philadelphia• Mobile options available• Voice recovery• Remote testing and recovery services
SunGard Mobile Data Center (MDC)
SunGard Mobile Data Center (MDC)
25 Server SetupHP Midrange
Platform
SunGard Mobile Metro Center(MMC)
SunGard Mobile Metro Center (MMC)
Double-expandable design providing 982 sq. ft. of office and workgroup
computing environment
SunGard Mobile Metro Center2(MMC2)
SunGard Mobile Metro Center2(MMC2)
175 Seat Workgroup setup for September 11th
SunGard Mobile Generators
50 KW Portable Generator
37.5 KW Portable Generator
SUMMARY
• Large, established, experienced • Over 200 consultants rich in BC, DR and Security
plan development expertise• Equipment, facilities and people available for disaster
use, with mobile offerings if desired• Resilient hosting/managed services solutions• Close affiliation with SunGard Higher Education• Two major recovery/hosting facilities sharing network
proximity with NJEDge
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