support for abused women comparing three types of crime victim services in sweden
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Support for Abused WomenCOMPARING THREE TYPES OF CRIME VICTIM SERVICES IN SWEDEN
The Research Project
• The Crime Victim Compensation and Support Authority is funding the project
• PhD Candidate Sara Helmersson
• It is headed by Professor Håkan Jönson
• If and how is ‘empowerment‘ translated into social work practice in services supporting abused women?
• Data collection includes ethnographic fieldwork and a web based survey
The Aim of the Presentation
What kind of support is offered to (help-seeking) abused women in Sweden within the third sector and the public sector?
Individual Interventions are Ranked Number One
Supportive counselling 35 % (N=68)
Safe housing 26 % (N=52)
Hot line services 20 % (N=39)
Support in contact with authori-ties 5 % (N=10)
Remaining ten alternatives 9 % (N=18)
No response 5 % (N=10)
Eight Tasks were Never or Seldom Ranked Number One1. Influencing public opinion
2. Developing working methods
3. Self-help groups
4. Counselling groups
5. Internal education
6. Education/information to authorities
7. Cooperation with external actors
8. Help to permanent housing
A Comparative Approach THE THREE HIGHEST
RANKED TASKS NO RESPONSE
TOTAL
WOMEN’S REFUGES
Safe housing 42 % (N=48)
Hot line services30 % (N=34)
Supportive counselling 19 % (N=22)
2 % (N=2) 93 %
CRIME VICTIM SUPPORT
Supportive counselling 58 % (N=34)
Support in contact with authorities 15 % (N=9)
Hot line services 9 % (N=5)
12 % (N=7) 94 %
PUBLIC SECTOR CRISIS CENTRES
Supportive counselling 52 % (N=12)
Psycho-therapy 22 % (N=5)
Safe housing 17 % (N=4)
4 % (N=1) 95 %
THE THREE SECOND HIGHEST RANKED TASKS
NO RESPONSE
TOTAL
WOMEN’S REFUGES
Supportive counselling 22 % (N=25)
Safe housing 21 % (N=24)
Hot line services 21 % (N=24)
2 % (N=2)
66 %
CRIME VICTIM SUPPORT
Support in contact with authorities 41 % (N=24)
Supportive counselling 15 % (N=9)
Hot line services 15 % (N=9)
12 % (N=7) 83 %
PUBLIC SECTOR CRISIS CENTRES
Counselling groups48 % (N=11)
Guidance 17 % (N=4)
Supportive counselling 13 % (N=3)
4 % (N=1) 82 %
Non-Counselling Roles in Public Sector Crisis Centers
• The Advocate• The Support Person• The Coordinator• The Paper Work-Consultant• The Friend/The Family Member
Summing Up
• Individual interventions as the ”core work”: supportive counselling, safe housing, hot line services and support in contact with authorities
• Groups and external work are seen as peripheral
• Different niches among services – sometimes overlapping
• Observations show that it is more complex
Thank You
Sara Helmersson
sara.helmersson@soch.lu.sePhD Candidate School of Social Work Lund University
EXTRA BILDER
1. The Core work – list of fourteen alternatives
2. A quote supporting the survey results but not the observations
3. Method and Data Collection
4. The Survey
5. The Swedish Context
6. Background of Project
7. ”Number three”
THE CORE WORK – WHAT TASKS GET THE HIGHEST RANKING? List of fourteen alternatives
1. Internal education
2. Safe housing
3. Hot line services by phone or the Internet
4. Supportive counselling
5. Help to permanent housing
6. Influencing public opinion
7. Cooperation with external actors
8. Psycho-therapy
9. Counselling groups
10. Guidance
11. Developing working methods
12. Education for/information to authorities
13. Self-help groups
14. Support in contact with authorities
AN INTERVIEW QUOTE
”alltså dom [kvinnojourerna, min anm.] står ju för ett skyddat boende och ett praktiskt stöd under den tiden va’ vilket kan betyda allt ifrån att… att leka med barnen till att följa med på en rättegång eller sjukhus, hjälpa till att hitta vägar att söka bostäder därifrån […] men det är ju i huvudsak det skyddade boendet de står för… Alltså vi [på kriscentrum, min anm.] har ju en professionell samtalsbehandling och det har man ju inte på jourerna och ska man ju heller inte ha va’…” Anställd, kommunalt kriscentrum
METHOD AND DATA COLLECTION
• Web baserad survey • Interviews with employed
staff/volunteers and help-seeking abused women
• Participatory observations• Collecting texts
THE SURVEY (N=207)
• 320 services• 207 responses• Response rate 65 per cent
THE SWEDISH CONTEXT
• Historically support for crime victims is organised by the third sector
• Local governments have a greater responsibility for crime victims now than before 2007
• Different conditions for women’s refuges and crime victim support
BACKGROUND OF PROJECT
• ’Empowerment’ is common in social work arbete
• The concept is prelevant in policy documents in the domestic violence area
• Content and consequences for crime victims are unclear
NUMBER THREE
TREDJE VIKTIGASTE UPPGIFTENTRE-I-TOPP
INGET SVAR
TOT
KVINNOJOURER Stöd vid rättegångar etc. 19 % (N=22)
Stödsamtal 17 % (N=20)
Rådgivning 10 % (N=11)
3 % (N=3)
49 %
BROTTSOFFER-JOURER
Rådgivning 27 % (N=16)
Internutbildning 10 % (N=6)
Stöd vid rättegångar etc. 9 % (N=24)
15 % (N=9) 61 %
KOMMUNALA KRISCENTRUM
Info/utbildning till polis, soc. etc.26 % (N=6)
Stöd vid rättegångar etc. 17 % (N=4)
Jourtelefon9 % (N=2)
13 % (N=3) 65 %
NON-COUNSELLING WORK IN PUBLIC SECTOR CRISIS CENTERS ROLE OF THE EMPLOYEE
TASKS
The Advocate Making important phone calls or writing certificates and official letters to various authorities on behalf of the women.
The Support person
Accompaning women and supporting them in legal proceedings or in contact with authorities, employers etc. Acting a third party when the children are meeting the perpetrator (”umgänge”).
The Paper work-consultant
Translating formal documents or helping women to fill in forms.
The Friend/The Family member
Often unualified tasks such as helping women to move, inviting them home, taking them to dinner.
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