support health mental · prachi vaish, snigdha sharma, syeda tasneem, shivani chauhan, rincy...

MENTALHEALTH

SUPPORTA SIMPLE VOLUNTEER INITIATIVE

Next four weeks, India will see adramatic rise in anxiety andstress related problems

Putting a burden general helplines

Which are staffed by volunteers whomight not have adequate knowledge andtraining on mental health issues, andinadequate support to end user

& overburdening groups working in silos

Groups of psychologists or mental healthprofessionals are organising themselves to support,leading to fragmented approach and compromisedprivacy of counselors

We are aggregating this under asingle platform - delivered onphone / chat  powered by a chatbot

One point of contact for callers

Dont have to call multiple numbers in case theyare note able to get help. Follow up and call back to same team Multiple modes of contact

Structured, triaged process for therapists

All calls are triaged by trained volunteers onmental health issues Allocated based on availability Reduced therapist stress

Call or TextAnytime

One Number

One Chat Box

HOW ITWORKS

Calls are routed viapredetermined protocal - startingfrom trained frontline volunteers,filtered and transferred to expert

psychologists

VolunteersTrained TeamHandle first level queries

CounselorsExperienced professionals allocating2 hrs/day.Do sessions of approx 15 mins

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Psychologists & Volunteers (100+)Prachi Vaish, Snigdha Sharma, Syeda Tasneem, Shivani

Chauhan, Rincy Verghese, Rochelle Gomes, SanamDevidasani and many more .....

WHO IS ONBOARD?

HOW IS THIS DIFFERENT?

Every volunteer is trained onbasic mental health issuesand is monitored to preventharm by senior counselors

Volunteer counselors are notoverburdened and can allocated timebalancing their mental wellbeing,without compromising their privacy

Callers get access to largepool of counselors and will bepassed on to other networksof partners when needed

LAUNCH PLAN

Go live on 2nd April 2020

Expand team of counselors to 60 toprovide adequate coverage (from7am to 10pm)

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Publicise service via partners andaligned helplines across the country03

STRESSED? CALL-844 844 9428 TALK TO OUR COUNSELORS

A PUBLIC SERVICE INITIATIVE SUPPORTED BY

PUBLIC COMMUNICATION

7 AM TO 10 PM DAILY (APRIL 2ND 2020 ONWARDS) CALLS RESTRICTED TO 15 MINS PER CALLER

EMPLOYERS (100+)Would you like to offermental health supportto your employees?

PARTNER WITH US

NONPROFITSDo you want to offermental health supportto your beneficiaries?

GIG ECONOMYProvide emotionalsupport to yourpartners/riders

RUN A HELPLINE?Partner with us tohand off queries toeach other

HAVE AN APP?Talk to us to deliveremotional support (in-app) to your clients

OTHER WAYS TO PARTNERSocial media partnersFunding partnersTraining partners

WRITE TO SANAM - SANAMDEVIDASANI@GMAIL.COM