“survey says ”. . . an introduction to the survey module

CSO’s 2014 Training & Networking Conference | Austin, TX | Copyright © 2014 CSO Research, Inc.

“Survey Says”. . . An Introduction to the Survey Module

Anderson & Isabel

CSO’s 2014 Training & Networking Conference | Austin, TX | Copyright © 2014 CSO Research, Inc.

Session startersPlease silence all cell phones

Please hold questions for question breaks

Please state your name and organizationwhen asking a question

PowerPoints and handouts are available at www.csoresearch.com/csoconference

Sit back, relax and let’s have some fun!

CSO’s 2014 Training & Networking Conference | Austin, TX | Copyright © 2014 CSO Research, Inc.

What we’ll be covering… • Why Use Surveys• Pros to using the Survey Database• Getting Started: Build your own

survey • Survey Options

CSO’s 2014 Training & Networking Conference | Austin, TX | Copyright © 2014 CSO Research, Inc.

Why Use Surveys?• Collect information from students &

employers• Options to integrate the data into your

site• Online surveys have been proven to

have higher response rates• Analysis is more efficient and easier to

understand• No transmission time

CSO’s 2014 Training & Networking Conference | Austin, TX | Copyright © 2014 CSO Research, Inc.

Why Use Surveys?• Anonymous Feedback from Students• Comments on Career Fairs• Keeping up with your Alumni• Employer feedback• School Orientations• Student Worker Award nominations

CSO’s 2014 Training & Networking Conference | Austin, TX | Copyright © 2014 CSO Research, Inc.

Pros to using the Survey Database

• Surveys can be used with Students, Employers and Faculty user types

• Options to integrate results into Student, Employer, and Faculty activity

• Largely customizable • Copy existing surveys to maintain

consistency across terms

CSO’s 2014 Training & Networking Conference | Austin, TX | Copyright © 2014 CSO Research, Inc.

Getting Started: Build your own survey

• Choose from over 20 question types, including:– Four kinds of matrix questions– Ranking questions– Drop-down lists– Open-ended text boxes– Checkboxes, and more!

• Page properties– Add a page title and page introduction– Limit the number of questions per page

(Recommended)

CSO’s 2014 Training & Networking Conference | Austin, TX | Copyright © 2014 CSO Research, Inc.

Survey Options• Completion Action– Desired action that should occur when a

user completes the survey– Completion Message– Completion URL– Redirect after completion– URL for Cancel button

CSO’s 2014 Training & Networking Conference | Austin, TX | Copyright © 2014 CSO Research, Inc.

Survey Options Continued• Buttons and Page Numbering Available• Send Responses To..– Receive notifications after every survey

response– Multiple email addresses can be notified

• Separated by semi-colon• Email Respondent– Select Yes– Choose the survey question that contains the

email address

CSO’s 2014 Training & Networking Conference | Austin, TX | Copyright © 2014 CSO Research, Inc.

Survey Options Continued• Administrator Properties– DO NOT: Edit the Owner!– DO: Enter the email address of the

administrator of this survey

CSO’s 2014 Training & Networking Conference | Austin, TX | Copyright © 2014 CSO Research, Inc.

When We Come Back… Intermediate Surveys!

• Page Conditions• Creating a custom branded template• Reporting and Analysis• Creative Survey Ideas• Can I do _____ in the Surveys

Database?

Friday, May 23 at 10:45 AM

CSO’s 2014 Training & Networking Conference | Austin, TX | Copyright © 2014 CSO Research, Inc.

Thank you for attending!If you have any additional questions, please

contact the Support Team or your CRM.

What’s next?The next

session will begin at

4:15pm