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1Sustaining Great Leadership | June 2019 Board Meeting

Sustaining Great Leadership

Keith Parsley – Filing DivisionSonia Woodruff – Legal DivisionJune 13, 2019

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Video

Sustaining Great Leadership

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Sustaining Great LeadershipConnection to FTB Strategic Plan

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Sustaining Great LeadershipConnection to FTB Values

We pursue the right path, ideas, and communicateclear expectations to maximize potential.

Lead with Integrity and Inspiration

We collaborate to meet the needs of our customers.Deliver Excellent Products and Services

We create a supportive work environment thatallows us to flourish in our community.

Contribute to a Caring Community

We are motivated to continually improve and grow.Become Experts at What We Do

Bring Our Best We exemplify honesty, credibility, and accountability.

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Sustaining Great LeadershipLooking to the Future

57%43%

Not Likely Eligible

Eligible Not Likely

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Create a Cultural Norm around Great Leadership–Consistent Definitions–Tools and resources

Sustaining Great LeadershipProject Deliverable

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• Wall of Words• External Research• Focus Groups

• 250+ Volunteers• 9 focus groups• All Levels Represented • All Divisions Represented

• Survey

Sustaining Great LeadershipResearch

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COMMUNICATION CONNECTION

TRUST COACHING

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“An employee’s intellectual (head) and emotional (heart) connection with an employer, demonstrated by motivation and commitment (hands) to positively impact the company vision and goals.”

- Emplify 2018

Sustaining Great Leadership

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• Continual Growth• Intellectually

Stimulated• Utilizing Strengths

• Sense of Purpose• Work is Meaningful• Valued by

Leader/Organization

• Taking Initiative• Positive Attitude• Taking Ownership

Think Feel Do

Sustaining Great Leadership

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• Engaged Employee: an individual who thinks, feels, and acts in ways that positively impact the vision and goals of ONE FTB.

• Employee Empowerment: the process of enabling individuals to think, behave, make decisions, and take action in independent and self-directed ways.

Sustaining Great Leadership

Standardize Definitions:

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Theme Course Title Summary

Trust • Speed of Trust Build High-Trust Relationships

Connection

Coaching

• Emotional Intelligence

• Leader vs. Manager

Self-awareness, Controlling emotions,Interpersonal relationships

Traits that set a leader apart from a manager

Sustaining Great Leadership

Development Opportunities

Training:

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• Develop a leadership expectation document based on FTB’s Leadership Competency model

• Improve the process for hiring inspirational leaders

Sustaining Great Leadership

Recommended Tools:

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Questions?