tacoma-pierce county health department: facilitation training

Facilitation Training

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wonful consulting.

Zachary Cohn Fisher Qua zaccohn@gmail.com fisher@back-loop.com

Want to learn more? www.wonful.co

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Mad Tea Party

Rapidly build momentum on a challenge

Make sense of strategy as it is implemented

Retrospectively integrate learning

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Mad Tea Party

I know I am facilitating effectively when…

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Mad Tea Party

To facilitate effectively, I…

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Mad Tea Party

… prevents me from doing this all of the time.

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Mad Tea Party

… is someone that seems to facilitate groups effortlessly.

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Mad Tea Party

One practice or behavior they implement is…

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Celebrity Interview

Enable a large group to connect with a leader as a person.

!

Understand how that person is approaching a challenge.

AGENDA

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AGENDA

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“How can we be in charge… but not in control of what

happens?” !

“Why do our structures ignore this paradox?”

AGENDA

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“Learn and practice structures that can be applied

tomorrow”

AGENDA

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“Difference is the root of our greatest conflicts and the

source of our creativity and innovation”

AGENDA

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“Prepare to be surprised”

AGENDA

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“Plan thoroughly. Then abandon the plan at a

moment’s notice”

AGENDA

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“Not all ideas are equal”

AGENDA

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“In charge, not in control”

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1-2-4-All

“What is challenging for you when facilitating groups?”

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25/10

Generate bold new ideas for moving forward

Quickly prioritize contributions

Brainstorm in a structured way

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25/10

Imagine you are 10x bolder, what would you do to improve the health of the people in Tacoma-Pierce County?

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Making Fast Progress

Decider Protocol !

Protocol Check !

DDI

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Facilitation Scenarios

Coalition Initiatives !

Strategy !

Conflict

Impromptu Networking

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What do you hope to give, and get, from this coalition?

Why is it important to you that it exists?

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Purpose-to-Products

Rigorously define the 5 elements of any initiative.

Clarify how you will move forward together.

Include more people in shaping projects.

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Purpose-to-Products

PURPOSE

PRINCIPLES

PARTICIPANTSSTRUCTURE

PRODUCTS

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Purpose-to-Products

Purpose: The fundamental justificationfor the existence of some thing to the

outside world !

Why is this important to you and the community you serve?

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Purpose-to-Products

Principles: The minimum rules you must obey in pursuit of your purpose.

!

What MUST you do? What MUST you NOT do?

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Purpose-to-Products

Participants: Who must be included? What unusual suspects should you invite?

!

What types of people or specific individuals would be necessary

to execute this idea?

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Purpose-to-Products

Structure: How will you organize yourself and your resources to achieve your purpose?

!

Frequency + Cadence of meetings Roles Visual management tools

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Purpose-to-Products

Products: What are you delivering to your end users? What is the deliverable?

!

What are you actually building or designing?

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25/10

Generate bold new ideas for moving forward

Quickly prioritize contributions

Brainstorm in a structured way

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25/10

Imagine you are 10x bolder, what would you recommend our first initiative be?

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Facilitation Scenarios

Coalition Initiatives !

Strategy !

Conflict

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Mad Tea Party

Rapidly build momentum on a challenge

Make sense of strategy as it is implemented

Retrospectively integrate learning

wonful

Mad Tea Party

What I find challenging in our current situation is…

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Mad Tea Party

Something we should stop doing is…

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Mad Tea Party

A scary conversation we’re not having is…

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Celebrity Interview

Enable a large group to connect with a leader as a person.

!

Understand how that person is approaching a challenge.

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Critical Uncertainties

Develop adaptive strategies for plausible future realities

Define the uncertainties that are critical to your survival

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Facilitation Scenarios

Coalition Initiatives !

Strategy !

Conflict

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Liquid Courage

Voice your complaints and frustrations in a productive, structured, and healthy way.

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Liquid Courage

If only… !

They make me… !

I have to… !

…that’s just the way it is.

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Heard, Seen, Respected

Invite everyone to share a story and be heard.

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Heard, Seen, Respected

Share a story of a time when you… !

were not heard, seen, or respected. OR

neglected to hear, see, or respect another person.

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What, So What, Now What?

Controlled conversation and simultaneous sense-making.

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What, So What, Now What?

What is happening? !

So, what does that matter? !

Now, what must we do?

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What I Need From You

Yes No

I will try …huh?

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Retro

I like, I wish, What if?

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CreditsLiberating Structures: Keith McCandless

Icon Artwork: Leslie Jacobs Lean Coffee/Personal Kanban: Jim Benson

Core Protocols: Jim McCarthy

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wonful consulting.Zachary Cohn Fisher Qua

zaccohn@gmail.com fisher@back-loop.com

Want to learn more? www.wonful.co Preorder Our Book:

www.wonful.co/book Join “Innovation At Work”

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