talent pool landscape study sofia (bulgaria) talent landscape...bulgaria & sofia : an overview...
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Talent Pool Landscape Study Sofia (Bulgaria)
2
CONTENTS
• Geographical Location
• Employment Ecosystem
• Talent Availability (Graduate Pool)
• Talent Availability (Experienced Pool)
• Ease of hiring talent
• Salary Expectations
Objective
Our Solution
OutcomeThis report provides market information
about the language resources pool across
above 4 job roles across in Sofi city
proximity that enable business stakeholder
to align and finalize hiring decisions
To study and benchmark market information about
various language resources in the geographic
location of Sofia in Bulgaria, Employment
Ecosystem, Graduate/Experienced talent pool
availability, ease of hiring talent, salary
expectations.
▪ Roles: Digital Marketing, Content
Operations, Customer Support, Technical
Support
▪ Languages: German, French, Dutch,
Swedish, Norwegian, Finnish, Danish, Arabic
❑ Availability of language resources from different
market players in IT & BPO
❑ Hiring and related insights specific to target roles
and practices
Use a combination of primary and secondary
research sources along with our proprietary
talent research intelligence to validate Language
Resource market information. This will be for
client target locations to initiate/setup new
IT/BPO process
Scope & Objective of the research engagementScope & Objective of the Research Engagement
4
BULGARIA & SOFIA : AN OVERVIEW
Sofia
1.37 MillionPopulation
~40,000IT Pool
BPO Pool
As of 2018
~11,000 studentsenrolled at Sofia’suniversities inareas connectedwith the IT sector.
7.13 MillionPopulation
~45,000IT Pool
~30,000BPO Pool
As of 2018
~22,000 studentsenrolled at Bulgaria’suniversities in areasconnected with theIT sector.
Bulgaria Sofia
50% of the secondary students study a 2nd Foreign Language
44.6% of the workforce in the technology sector are women
3rd City in Europe in number of start-ups, 90% of them in ICT Sector
Strategic geographical location: crossroad between Europe, Asia & Africa
ICT was the fastest growing sector with a growth of 21.8% in 2016 compared to 2012.
~35,000
5
BulgariaSofia
Serbia
Greece
Macedonia
Romania
Turkey
Black
Sea
Insights in relation to availability of experienced language resources from nearby bordering
countries
(~1,00,000 ITBPO)
(~10,000 ITBPO)
(~20,000 ITBPO)
(~90,000 ITBPO)
(~9,000 ITBPO)
Talent mobility ~10%Talent
mobility
<2%
Talent mobility
~10%
Talent mobility5%~6%
Talent mobility<2%
Bulgaria’s ranking 44th in the GTCI sample of 109 countries, 80th talent attraction rank with better results in labour and vocational skills as
per global talent competitiveness Index (GTCI). Market demand for BPO/IT role with impact of nearshore/offshore decision, EE countries
attracts more neighbouring countries talent. Bulgaria market demand more skilled talent for BPO and IT after matured markets like
Poland, Romania and Hungary
“Romania has potential target
talent market to tap across all
roles than any other neighbouring
countries. Turkey, Greece, Serbia
and Macedonia have concentrated
more of customer support talent
than matured technical / digital
skills”.
Source: Presidency of the Republic of Turkey Investment Office, TUBISAD - Turkish Informatics Industry Association, Outsourcing Destinations, Outsourcing Romania, Invest
Romania, MASIT - Macedonian Chamber of Information and Communication, Invest Macedonia, Greek Industry Association of Communications and Technology, Serbia Investment and
Export Promotion Agency (SIEPA)
Availability of Experienced Language Resources from Nearby Bordering Countries
6
BulgariaSofia
Serbia
Greece
Macedonia
Romania
Turkey
Black Sea
✓ English✓ French ✓ Italian
✓ English✓ Albanian✓ Turkish✓ Romani
✓ English✓ Hungarian✓ Italian✓ French
✓ English✓ Arabic✓ Kurmanji (Northern Kurdish)✓ Zazaki (Zaza language)✓ German✓ French
✓ English✓ Hungarian✓ Slovak✓ Rusyn✓ Croatian✓ Bulgarian✓ Montenegrin
✓ German✓ Spanish
✓ Serbian✓ Bosnian✓ Aromanian
✓ Spanish✓ Russian✓ German
✓ Bosnian✓ Romani✓ Albanian✓ Vlach✓ Bunjevac✓ German✓ French
▪ English has been common language in allthe countries apart from native/nationallanguage
▪ German and French are the high demandlanguage in Bulgaria as well as all of itsneighbouring countries. Major companiesare looking for many German and Frenchlanguage resources for their back officesupport services. The next high demandlanguages are Russian and Spain
▪ 90% of the outsourcing work/ contracts aresupported to local/regional customerswhich are mainly driven by regionalcommon language or local native languages.
▪ Most of the language related outsourcedwork are done for generic back officeservices which includes FAO, HRO, Sales &marketing, Contact centers and technicalsupport services towards IT hardware andsoftware
Other Insights
Major Language availability
Major Language availability
Major Language availability
Major Language availability
Major Language availability
Approx Talent availability (Target Language & Skill)
~8,000
Approx Talent availability(Target Language & Skill)
~1,500
Approx Talent availability(Target Language & Skill)
~1,500 Approx Talent availability(Target Language & Skill)
~4,000
Approx Talent availability (Target Language & Skill)
~3,500 Source: Presidency of the Republic of Turkey Investment Office, TUBISAD - Turkish Informatics Industry Association, Outsourcing Destinations, Outsourcing Romania, Invest Romania, MASIT - Macedonian Chamber of Information and Communication, Invest Macedonia, Greek Industry Association of Communications and Technology, Serbia Investment and Export Promotion Agency (SIEPA)
Available Language Professionals Neighbouring Countries
Less than 10 miles
10 – 20 miles
20 – 30 miles
30 – 50 miles
95% of the fresh graduate supply generated from 23 universities and 8 higher educational colleges/institutes within 10miles of Sofia proximity
Source: Sofia Guide, Wikipedia, uniRank (4ICU - 4 International Colleges & Universities), etc.
Proximity to Educational Institutions Providing Access to Graduate Pool
Universities• Sofia University "St. Kliment Ohridski"
• Medical University-Sofia
• National Academy of Music "Pancho Vladigerov"
• MT&M College
• New Bulgarian University
• VUZF University (Higher School of Insur & Fin)
• University of Structural Engineering and Architecture
• Higher School of Transport "Todor Kableshkov"
• University of Finance, Business and Entrepreneurship
• University of Library Studies and Information Tech
• University of Mining and Geology St Ivan Rilski
• National Sports Academy "Vasil Levski"
• High College of Telecommunications and Posts
• Academy of the Ministry of Interior
• University of National and World Economy
• Technical University
• University of Forestry
• National Academy of Arts
• Krastyo Sarafov National Academy
• University of Chemical Technology and Metallurgy
• Luben Groys Theatre College
• Imperial University of Philosophy and Theology
• Bulgarian Virtual University
• University of Architecture
• European Polytechnical University
College/Institute• Balkan Heritage Field School
• Sofia Theological Seminary
• HRC Culinary Academy
• Private Professional College Omega
• Business & Finance College - Sofia
• School of La Francophonie for A & mgmt
• American College of Sofia
• Military Academy Georgi Sava Rakovski
• International Business School, Bulgaria
Employment Ecosystem▪ Main employers, all sectors ▪ Total employed pool, all sectors ▪ Main employers, business services sector ▪ Total # of employees, business services sector ▪ Total number of business services centres (SSC, BPO, IT, R&D, etc.)
Engineering &
ManufacturingMedia &
Entertainment
Retail & Consumer Product
Goods
Airlines
Telecom
Banking
Oil & Gas
▪ Balkanstroy
▪ Kintex
▪ TEREM
▪ Yazaki
▪ Festo
▪ ABB
▪ Liebherr
▪ Siemens
▪ Hyundai
▪ Economedia
▪ Egmont Bulgaria
▪ Era
▪ Haemimont Games
▪ Heineken/Ariana
Brewery
▪ Carlsberg
▪ Coco Cola
▪ Domaine Boyar
▪ Edoardo Miroglio
▪ Bulgarian Agricultural and
Commercial Bank
▪ Bulgarian Development
Bank
▪ Bulgarian National Bank
▪ Bulgarian Postbank
▪ Central Cooperative Bank
▪ DSK Bank
▪ First Investment Bank
▪ Blizoo
▪ Mtel (Mobiltel)
▪ Neterra
▪ Telenor Bulgaria
▪ Vivacom
▪ Bulgarian
Energy
Holding
▪ Overgas
▪ Petrol AD
▪ Bulgaria Air
▪ Bulgarian
Air Charter
▪ Schneider Electric
▪ Great Wall
▪ Witte Automotive
▪ Grammer
▪ Lufthansa
Technik
▪ Magna
▪ Montupet
▪ Balcankar Record
▪ Texim Bank
▪ UniCredit
Bulbank
▪ Unionbank
▪ United
Bulgarian
Bank
Main employers: All Sectors
▪ SAP
▪ Telerik
▪ Musala Soft
▪ VMWare
▪ IBM
▪ Sutherland
▪ Cisco
▪ Fadata
▪ DXC
▪ HPE
▪ Sitel
▪ Sofica Group
▪ Bulpros
▪ Sirma ICS AD
▪ CAD R&D Progress
▪ Kontrax
▪ Paysafe
▪ Conectys
▪ Call Point
▪ MM Solution
▪ 60K
▪ All Data Processing
▪ Telus International
Information Technology/
Software
▪ Chipita
▪ Kraft Foods
▪ Nestle
▪ Danone
Note: Main employers are based on the total employee size / key contribution to the local economy
Engineering & Manufacturing: It includes hardware manufacturing facilities for automotive, engineering, power, defence, aerospace, consumer electronics, auto ancillaries, etc. Banking: It includes local and MNC
banking sectors, financial and insurance services players, stock exchange /any monetary administration units. IT/Software: It includes information technology services companies, Shared services centers/global in-
house centers, ICT relevant R&D centers, BPO services. Telecom: It includes telecom network service players and mobile operators. Oil &Gas: It includes any upstream, downstream and mid stream players across
oil & gas industries.Media & Entertainment: It includes digital and print media, television/cable operators, Dish/Internet TV, gaming industries. Airlines: It includes local and international airline service providers
Source: Bulgarian Chamber of Commerce and Industry (BCCI), Executive Agency for Promotion of Small and Medium Sized Enterprises, Wikipedia, etc.
Main Employers Across Major Employment Sectors
Engineering & Manufacturing: It includes hardware manufacturing facilities for automotive, engineering, power, defence, aerospace, consumer electronics, auto ancillaries, etc. Banking: It includes local and MNC
banking sectors, financial and insurance services players, stock exchange /any monetary administration units. IT/Software: It includes information technology services companies, Shared services centers/global in-
house centers, ICT relevant R&D centers, BPO services. Telecom: It includes telecom network service players and mobile operators. Oil &Gas: It includes any upstream, downstream and mid stream players across
oil & gas industries Media & Entertainment: It includes digital and print media, television/cable operators, Dish/Internet TV, gaming industries. Airlines: It includes local and international airline service providers
Others: It includes constructions, public administration, real estate, mining and quarrying, education, human health and social work, agriculture, etc
Globalization and Nearshoring impacts ITBPO services industry stands out top 5 employment sector in Sofia/Bulgaria which attracts more skill talent with attractive
salary/compensation. Also BFSI, Telecom and Media & Entertainment employment increased in the last 5yrs in Bulgaria apart from traditional sectors
Source: Sofia Investment Agency, Eurostat, National Employment Agency etc.
Total Employed Pool Across Major Sectors
Type Centers Definitions No of Centers Examples (Non Exhaustive)
Information
Technology
Outsourcing (ITO)
Any services companies it offers IT services like application development maintenance, system integration services, package implementation, IT infrastructure support, product engineering services and digital technology services to local/global customers
~200
AtosDXCLuxsoftTelerikEPAMDreamix
Business Process
Outsourcing (BPO)
Any services companies offers majorly on business support services like F&A, Contact centers, HRO, Supply chain operations, sales and marketing services and other back office operations
~400
ConcentrixExl ServicesSutherlandConversysTelus
Shared Service Centers (SSC)
Its an global/regional delivery center which serve IT services or Business support services to their parent organization / its own subsidiaries. It also known as Global in-house centers / Captive centers
~60
AIGCoco ColaCargillHP EnterpriseAES
Research & Development
(R&D)/Product Development
Centers
Any innovation hubs, research centers, product development centers related to information technology, software, IT hardware, Digital technology, Telecom , industrial automation and electronics research or product development centers (Not considered any non- ICT ecosystems)
~40
SAP LabsVMWareCiscoDynamo SoftwareChaos Group
Source: Sofia Investment Agency, Eurostat, National Employment Agency, etc.
Total Number of Business Services Centres (ITO, BPO, SSC and R&D /
Product Development)
R&
D/
Pro
du
ct
Ba
se
dB
PO
Pla
ye
rsS
ha
red
Se
rvic
e
ce
nte
rs
IT S
erv
ice
(ITO
)
~30,000 HC
~1,500 HC
~10,000 HC
~28,500
Approximate talent pool across business services sector like ITO, BPO, Shared Services Center and R&D/Product development centers
BPO and Shared Service centers/GICs setup continue to grow at Sofia for various back office operations for local/eastern europe regional
market need with availability of good European languages. Majorly Contact cener/Customer care, Finance support and HR services are
trending at Sofia.
Source: Sofia Investment Agency, Eurostat, National Employment Agency, etc.
Main employers by business services sector (ITO, BPO, SSC and R&D / Product
Development)
❖ Number of enterprises in the BPO sector reached 20% of total companies in Sofia. Bulgaria with its 45 000 people in the IT
sector and with 600% growth is the IT Hub of the Balkans
❖ The Bulgarian IT sector is one of the most dynamic sectors of the country’s economy with an average annual growth of 17%
since 2007 and in 2017 generated 2.4% of the GDP
❖ Bulgaria’s BPO sector remains the leading segment with a share of 53% of the total turnover of the outsourcing industry in
2017. The ITO sector accounts for 47% of the sector turnover but stands out with the higher profitability. HRO and FAO
segments are also growing with great potential for growth in the future under BPO sector
Source: Export.gov, National statistical institute, Ministry of Transport and IT, Bulgarian Association of Software Companies (BASSCOM), Outsourcing Association, Bulgarian
Association of Information Technologies, etc.
Total Number of Employees in Business Services Sector (ITO & BPO)
Talent Availability (Graduate Pool)▪ Number of universities/relevant education institutions▪ Total number of graduates▪ Number of graduates in Digital Marketing, Business, IT and Mgmt▪ Number of language graduates
15
There is significant rise in demand in Bulgaria and nearby matured market like
Romania, Poland and Hungary for language based job role with better
compensation opportunities, which impacts the raise in number for people learning
a foreign language.
▪ More than 80% secondary schools in the country (Bulgaria), which offer intensive
English, German, Spanish, French or Russian languages
▪ Native Bulgarians will find it easy to learn German, when compared to English, as
both German and Bulgarian are from same language clusters (Slavic Language)
▪ The number of Bulgarians interested in more exotic languages, such as Korean,
Mandarin or Japanese, is on the rise.
No of Universities in Sofia (within 30kms)
No of study Centers offers language with IT curriculum in Sofia
Number of Graduate talent supply from Sofia YoY
24
18
“From the overall graduate talent supply of 26,000-28,000,
there will be about 35%-40% of population know one or
multiple languages among target list. In this German, French
and Spanish are the highest. Their mainstream mode of study
is through English where more than 90% of them choose to
study in English”27,000
Fore
ign
Lan
guag
e
Sch
oo
ls
Foreign Language Talent Supply Generated by Language Schools in Bulgaria/Sofia
Total Number of Students Enrolled every year in Sofia Universities1,10,000
Source: Ministry of Education,, Invest Bulgaria Agency, Bulgarian Association of Software Companies (BASSCOM), etc.
Number of Universities/Relevant Education Institutions & Graduate Supply - Sofia
16
Graduate Talent Supply (YoY) Sofia Bulgaria
Total number of graduates 26,000~28,000 ~60,000
Number of graduates in Business Management & Administration 3,000~5,000 ~16,000
Number of graduates in Engineering & Engineering trades ~2,000 ~5,000
Number of graduates in ICT 1,000~1,500 ~2,500
Number of graduates in Foreign Languages ~800 ~1,500
Others Graduates: Economics, Arts & Science, Mathematics, etc ~17,700 ~35,000
Less than 10% of the business & administration graduates are studying digital marketing curriculum as part of their sales & marketing
academic syllabus and those are the graduates opt to pursue digital marketing career as its trending globally as part of digital transformation.
Business Management and Administration: Any relevant business management degree in finance, HR, sales & marketing, general
business management, strategic business, etc
Engineering & Engineering trades: Any non ICT streams like Mechanical engineering, Chemical, Electrical, Bio-Technology, Nuclear,
Power, etc
ICT graduates: Graduating ICT relevant fields like information technology, Software, IT hardware, Telecom and Networking, etc
Foreign languages: Graduating specific to any foreign languages which includes German, French, Russian, Spanish, Arabic, Mandarin,
Korean, etcSource: Ministry of Education, Invest Bulgaria Agency, Bulgarian Association of Software Companies (BASSCOM), etc.
Number of graduates in Digital Marketing, Business, IT and Management
17
Number of language graduates supply from Sofia
Language graduate talent supply : 14,000~15,000
Graduates in foreign language – Graduating specific to any foreign languages which
includes German, French, Russian, Spanish, Arabic, Mandarin, Korean, etc in 2-3yrs of
course curriculum
Other graduates with language proficiency: Graduates from engineering,
economics, ICT, management, arts & science, etc cum with native/bi lingual in one or
multiple foreign language or with certifications done who manage to speak/read/write. It
exclude local /regional EE countries national languages and English
Foreign LanguageApprox Graduate
Talent Supply*
Russian ~6,000
Germany ~5,400
French ~4,500
Spanish ~3,000
Italian ~2,200
Japanese ~1,000
Others** ~7,000
*Above numbers includes talent mix who knows multiple
languages
**Others: Norwegian, Dutch, Danish, Portuguese,
Arabic, Swedish, Latin, Finnish, etcSource: Invest Bulgaria Agency, Bulgarian Association of Software Companies (BASSCOM), etc.
Talent Availability (Experienced Pool)▪ Talent availability (experienced pool) broken down across 4 clearly defined job
descriptions - Digital Marketing, Content Operations, Customer Support, Technical Support
▪ Further broken down per role by in-scope languages (French, German, Swedish, Norwegian, Danish, Dutch, Finnish, Arabic)
Talent Availability (Experienced Pool) Broken Down Across 4 Clearly Defined Job Descriptions -
Digital Marketing, Content Operations, Technical support and Customer Support
Role Role DescriptionsInstalled
Talent
Digital
marketing
Bid and Keyword Management. Analysis of Cost Per Click, Conversion Data and Ad Expenditure WITH THE
OBJECTIVE of developing, monitoring and improving digital campaigns
Digital campaign optimization for different platforms; Report Creation and analysis in support of ad optimization
strategies; Management of Keywords packs, bids and ad budgets WITH THE OBJECTIVE of improving campaign ROI
and increasing customer revenue
2,500~3,000
Content
operations
Review flagged content and enforce community standards as per policy and guidelines WITH THE OBJECTIVE OF
improving platform health and user safety
Triage enquiries and escalations from multiple sources, reviewing the content and allocating issues to the correct area for
resolution. Communicating with original source of the outcome of the investigation WITH THE OBJECTIVE OF
supporting clients, improving platform health and user safety
3,000~4,000
Technical
support
Respond to customer issues across multiple communication channels (voice, chat, email, VC) in a helpful, timely, and
empathetic manner WITH THE OBJECTIVE OF identifying new issues, resolving ongoing concerns and increasing
customer satisfaction
Resolve technical queries and troubleshooting for hardware, ad platforms across consumers, B2B clients, partners and
internal clients WITH THE OBJECTIVE OF identifying new issues, resolving ongoing concerns and increasing customer
satisfaction
4,000~5,000
Customer
Support
Fluency in the Supported Language plus the ability to read, write, comprehend and have conversations in English
• 2+ years of customer interaction experience via customer support or sales
• Experience working in a B2B environment and active use of Digital/Internet and CRM systems
• Experience working in a multi-channel support environment supporting digital products"
7,000~8,000
Total Installed Pool 16,500~20,000
Customer support and Technical support demand will continue to grow in Sofia with new outsourcing contracts from local
customers has increased in the past 18 months. Demand and revenue potential in Digital marketing ticket size is slowly
growing with in the market, but matured talent ecosystem is still a challenge
Source: Hirexa Analysis, Primary and secondary sources from Bulgaria & Sofia, etc.
Further Broken Down Per Role by In-scope Languages (French, German,
Swedish, Norwegian, Danish, Dutch, Finnish, Arabic)
German French Dutch Swedish Norwegian Finnish Danish ArabicTotal Pool by
Skill
Digital
Marketing 200~300 150~200 30~50 30~50 <20 <20 30~50 30~50 550~650
Content
Operations500~600 300~400 50~80 50~80 <20 <20 <20 30~50 1000~1300
Customer
Support1,200~1,500 600~800 50~80 50~80 30~50 <20 30~50 30~50 2400~2600
Technical
Support1,000~1,200 400~600 50~80 50~80 30~50 <20 30~50 30~50 1900~2200
Total Pool
by
Language
3500~3800 1800~2200 250~350 200~300 50~100 50~100 50~100 100~150 6500~7500
~7,000 installed talent market for target roles across languages with major contribution of 37% and 31% from customer support and
technical support respectively. 72% of these target pool are having native/bi lingual language proficiency in German and French,
other languages are limited
Source: Hirexa Analysis, Primary and secondary sources from Bulgaria & Sofia, etc.
Ease of hiring talent ▪ Display a grid showing relative ease (easy, medium, hard) to
hire talent (increments: 5, 10, 25, 50 FTEs) within 3 months
22
Digital
Marketing
Content
Operations
Customer
Support
Technical
Support
Easy Medium HardEase of Hiring to hire talent (Increments: 5, 10, 25, 50 FTEs) within 3 Months
Ease of Hiring for Entry Level Resources (1-3yrs) Across Target Roles with Language Proficiency
German French Dutch Swedish Norwegian Finnish Danish Arabic
Based on the talent availability, German and French are the language resources are feasible to attract incremental 25 hires. At long
run, Industry collaboration with large university can yield more targeted entry level talent supply to plant in assembly line with train and
deploy model
Source: Hirexa Analysis, Primary and secondary sources from Bulgaria & Sofia, etc.
Salary Expectations
▪Market average salary for entry-level professionals (i.e., experience level of 1-3 years) for native language delivery for in-scope roles
▪Bonus percentage needed to be paid to attract in- scope languages
Market average salary for entry-level professionals
(Experience level of 1-3 years) for native language delivery for in-scope roles
Skill AreasSalary Per Month 1-3yrs (in Euro’s)
Digital Marketing 1,400~1,700
Content Operations 1,000~1,250
Customer Support 900~1,200
Technical Support 1,100~1,300
IT salary dynamics in Sofia was quite close to the average tendencies for IT/BPO based on local living standards, real estate
cost, etc. Salaries for Sofia based above target roles are viewed as lower than in many other neighbouring IT outsourcing
destinations like Romania and Ukraine.
The average salary increase in BPO sector was 10~12% in 2016/17 in Bulgaria and by 22% in Sofia.
The annual survey of the Bulgarian Association of Software Companies (BASSCOM) shows that the average wage in the sector
is four times higher than the country average.
Above mentioned salary numbers may go upto 35% if target role goes to more of technical development across Digital marketing
and Content operation roles in digital transformation area
Source: Hirexa Analysis, Primary and secondary sources from Bulgaria & Sofia, etc.
Bonus & Perks - Needed to be paid to Attract In-scope Languages
❖ As per labour law of Bulgaria, legal standard of working timings is 40 hours per week with 5 working days in a week. In case of additional working
hours/shifts or client based/ individual performance linked bonuses are additional to the salary offered
❖ Few BPO and IT services companies have mandate with 20 days paid leave and with 9 public holidays
❖ Work From Home or Flexible Working options are provided for diversity pool which helps women employees to continue working
Skill AreasBonus Per Month 1-3yrs (in Euro’s)
Digital Marketing 140~180
Content Operation 40~60
Customer Support 15~20
Technical Support 20~30
Source: Hirexa Digital Analysis, Primary and secondary sources from Bulgaria & Sofia, etc.
Employee Benefits:
• Free Lunch or Snacks
• Employee Assistance Program
• Gym Membership
• Company Car
Professional Support:
• Diversity Program
• Job Training & Tuition
• Apprenticeship Program
Family & Parenting:
• Work From Home
• Maternity & Paternity Leave
• Childcare
• Reduced or Flexible Hours
• Unpaid Extended Leave
Insurance, Health & Wellness:
• Health Care & Insurance
• Life Insurance
• Disability Insurance
• Dental Insurance
• Vision Insurance
“Scandinavian languages like Swedish, Norwegian, Finnish and Danish are in high demand in the CEE countries for any language supports. Theselanguage resources are attracted with 25%~45% higher than market salary and additional bonuses in Sofia. Pure play global BPO servicescompanies are attracted with 2X-4X of additional bonuses for the language specific roles. These resources are highly versatile as Poland, Hungary,Romania and Czech have more demand with potential career opportunities than in Sofia”.
Thank You for your time.
If you need more details, please reach out to us.
info@hirexa.com
+44–203–8652540
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