technical orientation

Technical Orientation

Spring 2014

Technical Orientation

• Session starts at 3:00 pm – We’ll be online shortly– Speaker test starts about

2:45

• To ask questions, – use the chat window

Review and Recording

• We are recording the session today.• The recording will be available from the web

page – a link will be on the front of Genesis• These slides will be available on the same

page for review.

Welcome and Introduction

• Mary Jane Heider– Director, Academic Computing– mjheider@genesee.edu

• Judie Littlejohn– Distance Learning Advisor– jmlittlejohn@genesee.edu

More intros

• In the chat area, tell us what course or courses you are taking

• What questions do you have?

When in Doubt

• Contact your instructor

• Contact Mary Jane– mjheider@genesee.edu

• Contact the Help Desk– helpdesk@genesee.edu– 1-866-614-5004 (toll free, 24x7)

Where to start

• Bookmark these sites

– www.genesee.edu

– Genesis.genesee.edu

Taking An Online or Hybrid Class

• Get the textbook• “Go to” class faithfully; log in regularly– Your instructor can see when you log in

• Attend any in-person sessions faithfully• Read the syllabus; note important dates

– Tests, homework, reading assignments

• Be prepared for a lot of work on your own• Expect to spend 10-20 hours per week on a single

class

Your class• Use the polling option and tell us if your class is

hybrid or fully onlineA. Fully OnlineB. HybridC. Don’t know

(If you have more than 1, pick the one you have questions about!)

• If you have a hybrid class, do you know when your first class meeting is?– Do you know when all of your class meetings are?

Turning in Assignments

Turning in Assignments• Start with the syllabus and/or do not hesitate to ask your

instructor!

• Most likely one of the following:– Blackboard Assignment– Blackboard Email– Blackboard Messaging– Blackboard Discussion– Publisher Web Site– Genesee Email– USPS mail– Fax

Your NetID and Password

– Genesis Login• Genesee email – Gmail inside Genesis

– Network Login

• Same username for both; may not be the same password initially

• Use the password reset inside Genesis to synch the passwords

• Publisher web site may be a another

Password Self Reset

• From the front of Genesis• Need an alternate email address entered into

Banner!

Browsers

• Most current browsers are supported– Internet Explorer– Firefox– Chrome– Safari

• If one doesn’t work, try the other.• Have 2 installed for that purpose.• If you get “Browser Problem”– Click continue

Logging in

• What have you already logged into? • What have you had problems logging into?

• Do you know what browser(s) you have on your computer?A. I have multiple browsersB. I only use Internet Explorer (or Safari for Mac)C. I don’t know where to get more browsers

• Do you know if you need a publisher website login?

Genesee Email• Check your Genesee email regularly• Many instructors will only take messages from Genesee email

– Only use your personal email (Yahoo, email, roadrunner) in an extreme emergency

– The Help Desk is open 24x7 to help you log into your Genesee email

• Identify yourself: “Mat 129 student”• Put your name in your email• Explain fully; too much is better than not enough

• Be patient in expecting an answer

Genesee EmailYour Email username is the same as your Genesis username

The email address takes the form: username@my.genesee.edu

If you want to get your email on a mobile device, click the link to “Get mobile connection info” and follow the directions there.

NetID and logging in

• On Campus– To log into any computer

• At a distance– To access the library online databases

My Courses/Blackboard

• Log in through Genesis

Genesis Links• My Genesis – access to “Banner Self Service”• My Courses – access to course materials• Email – access to your Genesee email

My Courses Tab

• Information and links to courses

• Look for the On Demand Learning Center in the right column

• You should see all of your courses.

My Courses• Known as “Blackboard” or “My

Courses” interchangeably• Poke through all the links– When in doubt go to the “home” page

Blackboard Menu

• Look for your syllabus first– Home page or in a Learning

Module– Every course will be different

• Disappearing Menu!

Email And Messaging

• Messaging stays within the course – you need to log into your course to see the messages

• Email goes externally to your Genesee email

• Be careful of the wording – which is your instructor really using?

Assignment Tool• The Assignment tool may be how you

submit homework/papers– Watch for file format requirements– “RTF” – in your word processing software, click

on File > Save As and look for “Rich Text Format” as an option

–

Assignment Tool

• Watch the date and time you are given• All times are local (Eastern Standard)• READ THE INSTRUCTIONS!

Assignment Tool

• Do you type in the box or attach a file?• Read the instructions!

Discussions• Discussions are where you interact with

other members of the class• Not anonymous!• Play nice!

Learning Module

• There can be lots of material here

• Read it ALL! Do not assume they are all the same

• There is usually critical course material found here

Assessments• This means Quiz and Test• Watch the dates and times available– No link means it’s not available

Assessments• Can be timed/untimed, one time

only/multiple attempts• All have deadlines

Blackboard Learn

• Tutorials– http://ondemand.blackboard.com– Click on “For Students”– Short videos on many topics

– Pay special attention to:• Discussions• Email / Messaging

What next?

• If you don’t have the textbook, get it NOW!• Look for the syllabus• Make sure you can log into: Genesis, Genesee

email and network• If you need a publisher access code, get that

now• Ask questions

Questions

• What didn’t we answer for you?

• What one new thing did you learn today?

Technical Problems• Call the help desk to report problems– 1-866-614-5004

• They will happen! Look for info…• Read the blog: maryjane47.wordpress.com• Help desk online: hd.genesee.edu• “Like” us on Facebook:

– www.facebook.com/GeneseeCommunityCollege

• Follow us on Twitter:– Sunygcc (general info)

• Call the college and listen to the message– 1-585-343-0055 (mostly weather related)

HELP!• Contact your instructor• Contact Mary Jane– mjheider@genesee.edu

• Contact Judie– jmlittlejohn@genesee.edu

• Contact the Help Desk– helpdesk@genesee.edu– 1-866-614-5004 (toll free, 24x7)