techniques for building your bench
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Identifying and Developing TalentIdentifying and Developing Talent
Techniques for Building Your Techniques for Building Your BenchBench
Dawn G. Lennon, principalDawn G. Lennon, principalBig Picture ConsultingBig Picture Consulting
PAPSA Conference—2010 PAPSA Conference—2010
22
The ProblemThe Problem
No benchNo bench
No planNo plan
No prospectsNo prospects
No timeNo time
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Call to ActionCall to Action
CommitmentCommitment
LeadershipLeadership
Employee Employee ownershipownership
Organizational Organizational supportsupport
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Development Issues | Development Issues | ManagementManagement
Management:Management:
Doesn’t forecastDoesn’t forecast Can’t assessCan’t assess Blocks movementBlocks movement Won’t investWon’t invest Abdicates Abdicates
responsibilityresponsibility
55
Development Issues | Development Issues | EmployeesEmployees
Expect:Expect: DirectionDirection OpportunitiesOpportunities Pay/Release timePay/Release time PromisesPromises
Don’t:Don’t: Own their growthOwn their growth Understand their Understand their
rolerole
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Individual Development Plans Individual Development Plans (IDPs)(IDPs)
Build capabilitiesBuild capabilities
Position for Position for advancementadvancement
Develop a benchDevelop a bench
Attract & retain Attract & retain employeesemployees
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The RealityThe Reality
No one’s invested No one’s invested No perceived pay offNo perceived pay off No affect on appraisalNo affect on appraisal Supervisors blow it offSupervisors blow it off Employees feel Employees feel
cheatedcheated Little growth is Little growth is
achievedachieved
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Individual Development ClarifiedIndividual Development Clarified
Is NotIs Not A pre-determined A pre-determined
pathpath CoursesCourses ConferencesConferences A gift or rewardA gift or reward EntitlementEntitlement
IsIs Added capabilitiesAdded capabilities Job successJob success ImprovementImprovement Time/energy Time/energy
investmentinvestment YouYou
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MessageMessage
Development Development will be rewardedwill be rewarded
SupervisorsSupervisors
EmployeesEmployees
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Refocusing IDPRefocusing IDP Target individual development on success Target individual development on success
factors—individual and businessfactors—individual and business
1111
Drive IDP in a Fresh WayDrive IDP in a Fresh Way
Give it a new brandGive it a new brand
Emphasize skill Emphasize skill impacts on impacts on business business
Align reward with Align reward with capabilitiescapabilities
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Business FitnessBusiness Fitness A Metaphor to Drive Self-DevelopmentA Metaphor to Drive Self-Development
Stay Well—Stay Well—PrivatePrivate MoveMove
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Business FitnessBusiness Fitness A Metaphor to Drive Self-DevelopmentA Metaphor to Drive Self-Development
Stay Focused—Stay Focused—Private MovePrivate Move
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Business FitnessBusiness Fitness A Metaphor to Drive Self-DevelopmentA Metaphor to Drive Self-Development
Stay Current—Stay Current—Private MovePrivate Move
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Business FitnessBusiness Fitness A Metaphor to Drive Self-DevelopmentA Metaphor to Drive Self-Development
Stay Connected—Stay Connected—Private MovePrivate Move
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Business FitnessBusiness Fitness A Metaphor to Drive Self-DevelopmentA Metaphor to Drive Self-Development
Attract a Following—Attract a Following—Public MovePublic Move
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Business FitnessBusiness Fitness A Metaphor to Drive Self-DevelopmentA Metaphor to Drive Self-Development
Take the Lead—Take the Lead—Public MovePublic Move
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Business FitnessBusiness Fitness: : A Metaphor to Drive Self-DevelopmentA Metaphor to Drive Self-Development
Implement New Ideas—Implement New Ideas—Public MovePublic Move
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Put the Employee in ChargePut the Employee in Charge
Success comes Success comes from:from:
Quality of workQuality of work Their choicesTheir choices ConductConduct Skills, knowledge, Skills, knowledge,
experienceexperience Motivation, energy, Motivation, energy,
commitmentcommitment
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Ground IDPsGround IDPs
Supervisors Supervisors accountable for accountable for employee IDPsemployee IDPs
Annual plan Annual plan submissions requiredsubmissions required
Hold employees Hold employees accountable for own accountable for own growthgrowth
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CommitCommit
IndividualIndividual—for and —for and by the individualby the individual
DevelopmentDevelopment——build capabilitiesbuild capabilities
PlanPlan—employee —employee driven, business driven, business supportedsupported
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