telework & compressed work weeks - valley metro · jd edwards claims that telecommuters are 20...

June 2009 Webinar

Telework & Compressed Work Weeks

Eddie CaineProfessional Services

602-261-8503ecaine@valleymetro.org

Telework is…• “Tele” – is a prefix meaning “distance”• Keys to Making Telework Sustainable

– Privilege, do not introduce as an employee benefit– It is NOT for everyone (or all jobs/all circumstances)– Telework is most effective and sustainable when:

• it’s regularly measured • the program is well managed• expectations and standards are set (and adhered to)• the concept is well supported by senior management & IT

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Just the Facts…According to a compensation survey of 1,400 CFOs conducted by Robert Half International

– 46% said telecommuting is second only to salary as the best way to attract top talent

– 33% said telecommuting was the top draw

AmericAn express teleworkers produce 43% more business thAn employees At the office

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More Facts…

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Productivity increased 31% among the 9,000 telecommuters in British Telecom's workforce of 80,000JD Edwards claims that telecommuters are 20 to 25% more productive than office workers

at&t reports savings of $550 million annually - $3,000 per office (eliminating or consolidating space)

And More Facts… About 25% of IBM's 320,000 workers worldwide telecommute, saving Big Blue some $700 million in real estate costs

Nortel, the costs of just outfitting and equipping an employee for telecommuting can be made up in the first year with 3.5 days away from the office

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Interesting Side Notes …More than 70% of U.S. companies offer full or part-time telecommuting to employees.

Cisco polled more than 1,000 users from 10 different countries to find that:

12% of people who work out of the office regularly connect to a neighbor's wireless network when working at home.

Source: The Center for Democracy and Technology promotes democratic values and constitutional liberties in the digital age.

The Valley of the Sun…• 20% of all employed valley residents T/W at least

one day per week*– 6% of all trips “not taken” are due to teleworking

• Maricopa County TRP survey data shows:– 669 employers have teleworkers– 430 TRP employers list telework as a trip reduction

measure• Opportunity estimates – 24%

Source: *WestGroup 2008 Transportation Demand Management Study for Maricopa County

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Source: WestGroup Research, 2008 Transportation Demand Management Study

Telework Discovery Steps1. Review your last TRP Survey analysis

A. Number identified as teleworkers (BHartsoc@mail.maricopa.gov)B. Estimate the average salariesC. Estimate the average number of days they telework

2. Go to our Cost/Benefit Analysis: http://www.valleymetro.org/telework (“Employer Tools”)

3. If the savings impress managementA. Valley Metro will help you with a “Telework Interest Survey” B. And provide free consulting for the rest

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“If I had 8 hours to cut down a tree, I’d spend 7 hours sharpening the ax” -- Abe Lincoln

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Innovative or Alternative Work Options• Compressed Work (More hours in fewer days)

– 9/80s (80 hours in two weeks) 10% trip reduction– 4/10s (40 hours in 4 days) 20% trip reduction– 3/36s (12-hour days for 3 days) 40% trip reduction

• Danger is in the perception – One work alternative has an earned day off (EDO) and one is a work day!– Neither are universally applied employee benefits– Introduce only as methods to improve efficiencies– Neither strategy should be an either/or

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June 2009 Webinar

Telework & Compressed Work Weeks

Eddie CaineProfessional Services

602-261-8503ecaine@valleymetro.org