telstra t57 user guide - zte australia
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Telstra
T57
User Guide
ZTE Australia provides dedicated support with a local call centre and social media outreach.
Search ‘ZTE Australia’ on Facebook , Google+ and Twitter to keep in Select.
© ZTE 2017 Ver 1.0 Dec 2017
The SAR value for this device is published on ztemobiles.com.au
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Copyright © 2017 by ZTE Corporation
All rights reserved.
No part of this publication may be quoted, reproduced, translated or used in any form or by
any means, electronic or mechanical, including photocopying and microfilm, without the
prior written permission of ZTE Corporation.
ZTE Corporation reserves the right to modify technical parameters and specifications in
this guide, and promptly correct the contents in the guide that are inconsistent with the
latest documents. All modifications shall be compiled in a new version of User Manual
without prior notice.
ZTE Corporation keeps the right to make the final explanation to this guide.
Android is a trademark of Google, Inc.
All other trademarks and copyrights remain the property of their respective owners.
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Contents
Getting started ................................................................................................................... 6 Key definitions ..................................................................................................... 7 Inserting and Removing the SIM card ................................................................ 8
Getting to know your phone Charging the Battery ....................................................... 9 Switch your phone on. ........................................................................................ 9 Wake up your phone ......................................................................................... 10 Switch to sleep mode (turn off the display) ...................................................... 10 Volume Controls................................................................................................ 10
Make and answer calls ................................................................................................... 11 Make a call .........................................................................................................11 Answer a call ..................................................................................................... 12 Reject a call ...................................................................................................... 12 End a call .......................................................................................................... 13 Adjust the volume ............................................................................................. 13 Turn the speaker on or off................................................................................. 13 Add a multi party or Conference call ................................................................ 13
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Contacts ........................................................................................................................... 14 Add new contact ............................................................................................... 14 Delete contacts ................................................................................................. 14 Edit contact details ............................................................................................ 14 Search contacts ................................................................................................ 15 Import/Export contacts ...................................................................................... 15 Share a contact ................................................................................................. 15
Messaging ...................................................................................................................... 16 Send messages ................................................................................................ 16 Receive messages ........................................................................................... 17 Message Settings ............................................................................................. 17
Email ................................................................................................................................. 17 Set up an Email account for the first time ......................................................... 17
Quick Settings Panel ...................................................................................................... 18 Display .............................................................................................................. 19 Notifications ...................................................................................................... 20 Sound ................................................................................................................ 20 Apps .................................................................................................................. 20
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Storage.............................................................................................................. 20 Battery ............................................................................................................... 20 Memory ............................................................................................................. 21 Super Key ......................................................................................................... 21 Location ............................................................................................................ 21 Security ............................................................................................................. 21 Accounts ........................................................................................................... 21 Google............................................................................................................... 22 Languages & input ............................................................................................ 22 Backup & reset.................................................................................................. 22 Date & Time ...................................................................................................... 22 Accessibility ...................................................................................................... 22 Printing .............................................................................................................. 22 About Phone ..................................................................................................... 23 Accounts and sync ............................................................................................ 24
Connectivity ..................................................................................................................... 25 Flight mode ....................................................................................................... 25 Bluetooth® ........................................................................................................ 26 Connect to a Computer to transfer files ............................................................ 26
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Experiencing Multimedia ................................................................................................ 27 Camera ............................................................................................................. 27 Camcorder ........................................................................................................ 28 Gallery ............................................................................................................... 29 Music Player ..................................................................................................... 29 Sound Recorder ................................................................................................ 29 FM radio ............................................................................................................ 30
More Applications ........................................................................................................... 31 Chrome ............................................................................................................. 31 File manager ..................................................................................................... 32 Clock ................................................................................................................. 32 Calculator .......................................................................................................... 33 Calendar ........................................................................................................... 33
Technical Specifications ................................................................................................ 36
Troubleshooting .............................................................................................................. 38
Disposal of your old phone ............................................................................................ 42
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Getting started
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Key definitions
Home key Return to the front screen / Home page
Back Key Step back through menus, exit an application
OK Key Select the current tile (App) on the screen, confirm choices.
Press and hold for the All Tasks view
Power key Press to switch the handset On. Press to light up the display.
Long press to open a menu with options for Flight mode and to power
off the phone.
Volume keys Adjust the ringtone volume from the home screen.
Long press it to quickly adjust the ring tone volume to maximum or
minimum.
Press to change the volume during a call or media playback.
Super Key Can be user configured. Default setting is double click to open the
Camera, long press to turn on the torch. These can be configured under
Apps > Super key
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Inserting and Removing the SIM card
You must insert a valid SIM card into your phone before use.
1. Switch off your phone and disconnect any external power.
2. Remove the back cover using the thumb catch on the bottom of the handset. The back
cover is very tight to maintain the waterproof seal, use a 5 cent coin or a blunt edge to
help open the back cover if required.
3. Remove the battery.
4. Lift the small rubber flap in the bottom of the handset
5. Insert your SIM card face down into the card holder with the cut corner at the bottom left
6. microSD memory is an optional extra to expand your personal storage. The phone
accepts microSD cards up to 32GB with FAT32 format.
7. Replace the rubber flap, battery, back cover and press to lock down.
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Getting to know your phone
Charging the Battery
Connect the charger to the phone using a USB cable, and plug the charger into a standard
power socket. Only use the approved charger and USB lead provided.
Always insert the charger lead carefully.
Check the plug and socket are aligned correctly.
Do NOT use excessive force which may damage the USB port.
Be careful to avoid tripping on the lead whilst it is plugged in.
Physical damage to the USB port is not covered by warranty.
Switch your phone on.
After inserting the SIM card, replace the battery and the back cover then press and hold the
Power key for 2 seconds to switch the handset on.
The phone will be ready to use after a short time.
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Wake up your phone
After the phone switches to the sleep mode, the screen will be turned off. Press the power
key to switch on the display.
Switch to sleep mode (turn off the display)
The display will automatically dim and turn off after a pre-set period of time (see Settings >
General settings > Display) to save power. The display switches off when you press the
power key briefly. Press and hold the power key to get Power Down and Flight Mode
options.
Volume Controls
The volume keys work in different ways depending on which application or menu you use:
Volume controls from the Lock screen or Home Screen
Volume keys control the Ring Volume and the Priority Interuptions panel.
Moving the volume all the way down will enable Vibrate mode. Moving further down will
mute all interuptions apart from Alarms.
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Volume controls During a Call
During a call the Volume keys will control the in call (earpiece or speaker) volume levels
Volume controls for Multimedia
If you are using apps such as the Music, Videos then the Volume Keys will control the
current media volume level.
Make and answer calls
Make a call
Directly make a call
Unlock the handset then from the home screen enter numbers using the key pad then press the green call key to make the call.
Make a call from the Call History list
Press the green Call key to open the call log screen. Select a recent caller from the list using the navigation keys then press the call key to make the call.
Make an international call
On the home screen, press the green Call key or press the phone icon on the screen to open the Dialler. Press & hold the “0” key until “+” appears on the screen, then dial the country code or region code, city code and phone number.
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Dial from Messaging
1. On the home screen press the Messaging icon
2. Find and touch the recipient.
3. Press the green call key to dial.
Answer a call
Your phone will ring or vibrate (depends on the current mode and settings) for an incoming
call. There are various ways to answer the call:
- Press the green call key to answer the call.
- On the lock screen slide the phone icon to the right
- When using an app press the Answer button at the top of the screen.
- If the earphone is inserted, press the key on the earphone to answer the call.
Reject a call
- Press the Red End key to reject a call.
- On the lock screen slide the phone icon to the
- When using an app press the Reject button at the top of the screen.
Press the Volume keys to mute the incoming ring without answering the call.
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End a call
Press the red End key to hang up the call. Touch the red phone icon on the screen.
Adjust the volume
In a call, you can raise or lower the volume by using the volume keys.
Turn the speaker on or off
In a call, touch the button to turn the loudspeaker on or off (Handsfree).
Add a multi party or Conference call
In a call, select for Options then Add call. Dial a number and select the phone icon to
add one call and put the current caller on hold. Press Options > Merge to join the two (or
more) parties together.
Block a Caller
Press the phone icon or the Green call key to open the Call History. Locate the incoming
call you wish to block. Press the > symbol for Call details, then press for Options >
Block number.
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Contacts
You can make calls from the keypad, call log, or Contacts app :
All of your contacts are displayed alphabetically. Use the up and down arrow keys to scroll
through the list.
Add new contact
1. Press Apps > Contacts then press the New Contact icon
2. Enter the contact information, scroll down on the screen through Name, Number etc
3. When finished press the Tick button to save your contact.
Delete contacts
1. Go to Contacts, long press on the Contact to delete, press the Delete icon
2. You can also select multiple contacts at this point using the check box for each record.
Edit contact details
1. In Contacts, select the Contact
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2. Press the pen icon to Edit
3. Edit the contact information.
4. Press the tick icon to save your changes when done.
Search contacts
1. Open Contacts and touch the Search field
2. Press a letter key on the keyboard. The phone will automatically list all contacts that
match thoses letter.
3. Scroll up or down the Contacts list to select the chosen Contact
Import/Export contacts
1. In Contacts, press the three dots for Options > select Import/export.
2. Choose the import or export location then follow the steps to complete.
3. SIM contacts are already uploaded into the handset by default.
Share a contact
You can share a contact with someone.
1. In Contacts, select and open the contact you want to share.
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2. Press the Share icon then select Messaging, Bluetooth or Email etc.
Messaging On the home screen Select the right soft key to open Messaging or open from the main
menu.
Send messages
1. Open the Messenger App from the Home screen then touch the pen icon at the top or
select and reply to an existing message.
2. Touch the ‘To’ field on the screen and enter the Contact name or number. Matching
contacts will be displayed, you can touch on the name to add it.
3. Touch the text field or press the down arrow key.
4. Press the attachment icon to add a picture, video or audio file – the message will be
sent as a multimedia message which requires carrier data access.
5. Press Send to send the message.
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Receive messages
1. When you receive a message the handset will light up, vibrate and play a tone
depending on your current settings. The message icon will show at the top of the screen.
2. Press the Messaging icon then open the message.
3. Enter text to reply to the message. Press Send when finished.
Message Settings
In Messaging, press Options > Settings to perform relevant settings.
Set up an Email account for the first time
Go to Apps > Email. Select the appropriate email provider or choose Others to enter one
that is not in the list, then enter your email address and password.
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Quick Settings Panel Pull down from the top of the screen to see the Quick Settings Panel.
If the phone is on the lock screen you only need to pull down once.
If the phone is at the idle screen then pull down twice to view Quick Settings.
Touch each icon to switch that feature on or off, or long press on the icon to go the Settings
menu for that item. Ie Touch Location will switch it on or off and a Long Press on Location
will take you to the Location Settings menu.
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Settings The Settings menu is where you can change you device Settings for Ringtones,
Wallpapers, Connectivity and many other features.
There are two ways to get to the Settings menu:
1. Swipe down from the top of the screen to see the Notifications and Quick Settings Panel.
Touch the Settings icon at the top of the display.
2. Go to Apps > Settings
Display
Select Settings > Display
Brightness level: Adjust the brightness of the screen
Wallpaper: Choose a wallpaper
Sleep: Choose the delay before the screen automatically turns off
Screen saver
Font size
Screen rotation
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Notifications
Control and set notification levels for all your installed and system Apps.
Sound
Set the volume levels for Media, Alarm and Ringtone. Switch Vibrate on or off, change
Ringtones and Notification tones
Apps
View and manage your installed apps.
Storage
View the available storage memory in your handset
Battery
View your battery level, expected battery usage and what activities are consuming the
battery.
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Memory
View what is using device RAM memory.
Super Key
Set actions for the Super Key. The Super Key is on the right hand side of the handset and
can be set to perform three different actions or launch apps. Single press, double press
and long press can be set to perform different functions on the handset.
Location
Enable Location services for navigation and GPS fixing. Touch Mode to choose from High
accuracy, Battery saving, or Device only (Stand alone GPS).
Security
Add a PIN, Pattern or Password to the Lock Screen for your device.
Accounts
View the account services that are enabled on your phone.
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Review and configure all your Google settings
Languages & input
Select Settings > Languages & input to change your language and keyboard settings.
Backup & reset
Press Factory data reset to erase and reset the handset to defaults.
Date & Time
Set the Date and Time options.
Accessibility
Configure options for visually impaired and other accessibility items
Printing
Connect your phone to a remote printer which must be internet enabled and on line.
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About Phone
View the build and status details for your handset.
Using micro SD Storage
1. On the home screen, Select and then Select Settings.
2. Select Storage.
3. Touch on Save Location to change the default storage to SD card. This will only save
new files and can only be used for personal files such as music and pictures. All apps are
installed and run from the system memory and cannot be moved to the SD card.
Erase the SD card
1. On the home screen Select and then Select Settings.
2. Select Storage > Erase SD card.
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Accounts and sync
Adding your accounts
1. Select Settings > Accounts > Add account.
2. Select the account type you want to add.
3. Follow the onscreen instructions to enter your account information.
Most accounts require a username and password, but the details depend on the kind of
account and the configuration of the service you're connecting to.
Depending on the kind of account, you may be asked to configure what kinds of data you
want to sync, name the account, and other details.
When you're finished, the account is added to the list in Accounts & sync. Depending how
you configured the account, email, contacts, and other information may start syncing to
your device.
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Connectivity Your phone can connect to the Internet via your mobile phone operator.
The icons on the Status bar indicate which kind of data network you’re connected to.
In the All apps screen, select Settings > More… > Mobile networks to perform relevant
settings.
Turn Data Off
Go to the Main Menu > Settings > General Settings > Mobile Networks to switch data on or
off.
Flight mode
In areas where the use of mobile devices is restricted, you can activate the Flight mode to
disable phone function but still use other functions of your phone such as calendar, music
and games. You will not be able to make/answer calls, send/receive messages in Flight
mode.
Open the main menu the go to Settings > General settings > Flight mode or press and hold
the Power key, then select Flight mode.
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Bluetooth®
Via the Bluetooth® function, you can exchange data with other Bluetooth devices that are
within a short distance.
Turn on/off Bluetooth®
Go to the Main Menu > Settings > General Settings > Bluetooth. Press OK to switch
Bluetooth On or Off. Available devices will be shown on the screen.
Pairing
1. Your phone will scan for and display all available Bluetooth® devices.
2. Select the desired device to start the pairing. Usually you will need to enter a PIN
number which can be 0000, 1234 or generated by the other device.
Connect to a Computer to transfer files
Transfer audio, video and picture files between your handset and your computer.
PC
Connect your handset using the USB data lead supplied.
First time, select Install driver on the handset notifications window.
On your PC, use Windows Explorer to open the CD Drive: USB_Driver, then double click
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Setup to install the handset drivers.
Subsequently, select Media Device (MTP) from the notifications window, which will open
the handset in Windows Explorer.
MAC
On your MAC, download and install Android File Transfer.
Connect your handset using the USB data lead supplied.
Select Media Device (MTP) from the notifications window, which will open the handset on
your MAC.
Experiencing Multimedia
Camera
Your phone has a camera, which can be used to take photos. You can set the photo you’ve
just taken as wallpaper, a contact photo or send it through MMS/Bluetooth or Gmail.
Take photos
1. In the All Apps screen, Select the Camera icon to open the camera.
2. Aim the camera lens at the subject and make any necessary adjustments.
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Select the icon to make the following settings:
Full screen, Geo tagging, Storage location and Restore defaults.
3. Touch the dots at the bottom to select different camera modes such as Auto, Manual,
Panorama, HDR, Special effects, Interval and Smile.
3. Tap the camera icon to take photos after the view is satisfactory.
To view it, just tap the picture in the corner of the screen. Or select Apps > Gallery to view
all your pictures.
Camcorder
Your phone can record video clips.
1. In the All Apps screen, Select the Camera icon to open the camera.
2. Focus your lens on the object, Select the icon to start recording and Select the
icon to end.
After a video is recorded, you can slide to the left to view it.
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Gallery
The Gallery categorizes your pictures and videos by storage location and stores these files
in folders. Tap a folder to view the pictures or videos inside.
Music Player
You can listen to music saved on the memory card with the music player.
Open the music player
First copy music files to a mounted memory card.
In the All Apps screen, Select Music to open.
Listen to music
Select the Song you want to play to start playing it.
Sound Recorder
You can record audio files through sound recorder.
Open the sound recorder
Before opening the sound recorder, please insert a memory card.
In the All Apps screen, Select the Sound Recorder icon to open it.
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Record audio files
1. Put the microphone close to your mouth and Select to start recording.
2. Select to stop recording.
3. Select the name of the recording to play back the recording.
FM radio
The wired headset that comes with your phone works as an antenna, so always connect
the headset when using the radio. When you receive an incoming call while listening to the
radio, the radio will be turned off.
To tune in, plug your headset into your phone.
-Tap < or > to scan adjacent channels
- Press the Volume Keys to adjust the volume
- Press three dots for Options > Scan, All channels, Record, Auto off and Exit
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More Applications
Chrome
Use the Chrome browser to view web pages and to search for information on the web.
Open Chrome
1. Open the Google folder on the home screen, Select the icon or open from the main
Apps menu
2. First time you need to Accept and Continue, and can add an account if you want to sync
and share your browsing Bookmarks and History between different devices.
3. Select the text field at the top to input a web address and search directly from the URL
field.
You can Select the > Bookmarks to select the bookmark you want to open.
Browse options
When you’re browsing web pages, Select the to select:
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You can perform more operations such as Bookmarks, Save to bookmarks, Share page,
Find on page, Request desktop site, etc.
Settings
You can choose settings that will affect how page content is displayed and privacy and
security preferences to suit your browse style.
In Chrome Select the > Settings to enter the settings interface.
File manager
In the All Apps screen, Select the File Manager icon. You can view all files saved in the
phone or on the memory card.
Clock
Touch the clock on the second home screen or select Clock from the Apps menu.
Adding an Alarm
1. Select .
2. Select the icon at the top of the screen.
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3. Select Add alarm.
Timer
Select the Timer function. Select Play to start the timer. Press Stop to stop the alert. Press
+1 to add 1 minute, press + to add a new timer event.
Stopwatch
Select the Stopwatch function. Select Play to start the Stopwatch. You can Record the time,
Pause the time or Share the results.
Calculator
In the All Apps screen, Select the Calculator icon.
On the Calculator screen, slide the screen from the right to open the Advanced panel
Calendar
Select the Calendar icon in the All Apps screen.
Creating a new Event
1. On the calendar screen, Select and then Select New event.
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2. Enter the event name and location.
3. To set the duration for the event, Select From and To.
4. Enter the event time zone and description.
5. If you have more than one calendar, select the calendar where you want to save the
event.
6. Select the Repetition.
7. Set the time of the reminder in Reminders.
8. Select Done.
On the calendar screen, Select an event to view its details.
Changing your calendar view
On the calendar screen, Select the date at the top and choose Day, Week, Month, or
Agenda.
Swipe to scroll vertically or horizontally. In the Day or Week views, spread your fingers
apart or pinch them together to zoom in or out.
Displaying and synchronizing calendars
Initially, all calendars that you create or subscribe to in GoogleTM Calendar on the web are
available to synchronize and display in Calendar on your phone. You can select which
Google calendars to keep synchronized and which to show.
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1. On the calendar screen, Select and then Select Calendars to display.
2. Select which calendars you would like to be displayed.
3. If you have more calendars you would like to synchronize and display, Select Calendars
to sync, then Select the checkbox next to the calendar(s) you would like to synchronize,
Select OK, and then you are returned to the Calendars to display screen where what you
chose is now displayed and where you can choose which to display in the calendar.
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Technical Specifications
Size and Weight 139.2 x 62.75 x 18.2 mm. 180g with battery
Networks 4G LTE Bands 1, 3, 7, 8, 28 Data Rates: 150M Down / 50M Up
3G UMTS 850, 2100 MHz. HSPA+ 42Mbps data
2G 900, 1800 MHz
Display 2.8”, HVGA display
Camera 8MP Rear, 2MP Front
CPU & Memory Quad core 1.2GHz
8GB ROM with approx 3GB user space.
Expandable external storage microSD(HC)™ up to 32GB
Operating system Android Nougat, 7.1.2
Battery Capacity 3200mAh Li-ion user replaceable
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Charge
Time
3-4 hrs with AC Charger
Standby
time
Up to 400 hours (subject to network)
Voice
talk time
Up to 13 hours (subject to network)
Connectivity Bluetooth, 3.5mm jack NAHJ, micro USB
SIM Card Micro SIM, 3FF format.
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Troubleshooting
Symptom Solution
How do I check the
software version?
Menu > Settings > About phone > Build number
How do I reset to
factory defaults?
Menu > Settings > Backup & reset > Factory data reset
How do I check the
SMS service centre
number?
Messages > Options > Settings
How do I configure the
MMS Settings?
Messages > Options > Settings
How do I configure
Email settings?
Apps > Email, or Menu > Settings > Accounts
How do I copy Contacts
to or from my SIM card?
Contacts > Options > Import/Export > Follow the directions
on screen
How do I select
Network mode?
Menu > Settings > More > Mobile Networks > Preferred
network type
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Symptom Solution
How do I manually
select a carrier?
Menu > Settings > More > Mobile Networks > Network
operators > Search networks
How do I enable USB
tethering?
Menu > Settings > More > Tethering and Portable hotspot >
USB tethering. (Connect as CDROM to install drivers)
How do I configure
APN’s
Menu > Settings > More > Mobile Networks > Access Point
Names > Select + to add new APN
How do I enable Flight
Mode?
Long press on the power key > Flight Mode
How do I clear my
Browser?
Chrome > Options > History> Clear Browsing Data
How do I check Call
forwarding etc
Calls > Options > Settings > Call Settings > Call forwarding
How do I check for
Software Updates?
Apps > System updates
How do I get more
technical support?
Visit ztemobiles on Facebook or call 1300 789 475 during
office house AEST.
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Symptom Solution
How do I change the
Ringtone?
Menu > Settings > Profiles > Edit, scroll down for Ringtone
The battery discharges
quickly
Possible network coverage issue. Check the signal level.
With only 1 or 2 bars, the battery has to work harder to
maintain network contact. Limit multi-media to save power.
The battery may be worn out.
The handset turns on
by itself.
An alarm or calendar event switches the handset on
automatically.
No incoming ring
or alarm tone
Hold the power key to check the phone is not in silent mode.
Check the ringtone and ring volume settings.
The handset switches
off after charging.
The handset is charging in the off state. Press and hold the
Red key to switch the handset ON.
I cannot charge the
phone
Confirm the charger is properly inserted.
Remove the battery, clean the contacts and check it is
inserted correctly. The battery may be worn out.
Tip: Charge the phone using the supplied USB cable.
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Symptom Solution
I cannot connect to
other Bluetooth devices
Turn Bluetooth on. Set visibility to Show. Make sure the
pass-code is correct. Possible compatibility issues. Not all
functionality is supported between different Bluetooth
devices and standards.
My data usage is
excessive
Check Settings > Data usage to determine which apps are
consuming your data. Google+ can use large amounts of
backup data. Review under Google+ > Options > Settings
ERROR MESSAGES
Message Solution
No SIM Card Check a valid SIM card is inserted.
See the Getting Started section
Enter PIN code You have set a SIM PIN. Please enter your SIM PIN code.
Enter PUK code Contact your Service Provider to get the PUK code
Enter Unlock Code Contact your Service Provider to obtain the network
unlocking code.
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Disposal of your old phone 1. When the wheelie bin symbol is attached to a product, it means the product
is covered by the European Directive 2002/96/CE.
2. All electrical and electronic products should be disposed of separately from
normal household waste via designated collection points provided by
government or local authorities.
3. The correct disposal of electrical and electronic products will help protect
the environment and human health.
Australia
Please return your old device to any Mobile Muster collection point at all
Telstra shops. Mobile Muster diverts all returned devices from landfill and
recycles the component materials.
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