textbook & instructors’ manualmih.gov.kh/file/uploadedfiles/8_1_2014_9_4_55_1... · 2016. 6....

Post on 18-Jan-2021

5 Views

Category:

Documents

0 Downloads

Preview:

Click to see full reader

TRANSCRIPT

Guidebook for National Productivity Organization

Step-by-Step Implementation

f y g

5STextbook & Instructors’ manual

August, 2006

Japan Productivity Center for Socio-Economic Development

Japan Productivity Center for Socio-Economic Development 1

(JPC-SED)

Purpose of Instructors’ Manual

The global economic challenge have changed the perspectives of working culture towards excellent working performance with the adoption of best practices. One of the tools to achieve organizational excellence is the 5Spractices. One of the tools to achieve organizational excellence is the 5S management techniques.

5S management techniques have contributed significantly to improve internal g q g y pefficiencies, operational effectiveness and foster on time delivery system to the delight of customers. To achieve this, organizations should integrate 5S activities into their business functions as their organizational culture.

National Productivity Corporation (NPC) has been the leading organization and disseminator of 5S best practices. It has continuously been improving 5S activities as a more effective approach in business operations.activities as a more effective approach in business operations.

We believe this guidebook would serve as a quick reference for 5S implementation and will be of benefit to all industries that strive to enhance

Japan Productivity Center for Socio-Economic Development 2

pcontinuous improvement for competitiveness.

ContentsContents

Ⅰ Accumulation of Wastes

Ⅱ Implementation of 5S

Ⅲ 5S & KAIZEN

4

13

77Ⅲ 5S & KAIZEN

Ⅳ Visual Control

77

102

Japan Productivity Center for Socio-Economic Development 3

Ⅰ Accumulation of Wastes

Japan Productivity Center for Socio-Economic Development 4

Ⅰ Accumulation of WastesAccumulation of unnecessary thingsAccumulation of unnecessary things

During the long time of business operation, many unnecessary

things are accumulated in the workplace such as:

• Excessive work-in-process

• Defective products

• Useless machines, equipment, tools

• Useless documents and papers

Japan Productivity Center for Socio-Economic Development 5

Example Unidentified work in processExample - Unidentified work-in-process

Japan Productivity Center for Socio-Economic Development 6

Example Defective productsExample - Defective products

Japan Productivity Center for Socio-Economic Development 7

Example Wastes in the workplaceExample - Wastes in the workplace

Japan Productivity Center for Socio-Economic Development 8

Example Unclean machineExample - Unclean machine

Japan Productivity Center for Socio-Economic Development 9

Example Cutting cloths on the floorExample - Cutting cloths on the floor

Japan Productivity Center for Socio-Economic Development 10

Example Materials placed on the groundExample - Materials placed on the ground

Japan Productivity Center for Socio-Economic Development 11

Example Office in confusionExample - Office in confusion

Japan Productivity Center for Socio-Economic Development 12

Ⅱ Implementation of 5S

Japan Productivity Center for Socio-Economic Development 13

Ⅱ Implementation of 5S1 What is 5S?1. What is 5S?

5S is a discipline approach to keep the workplace clean and

organized to improve productivity and quality.

The name of 5S comes from five Japanese words that start

i h “S” S i i S i S i S ik d Shi kwith “S”, Seiri, Seiton, Seiso, Seiketsu and Shitsuke.

Japan Productivity Center for Socio-Economic Development 14

2. Understanding 5S

Japanese EnglishYour

languageMeaning Example

Seiri Sort Organization Throw away unnecessary items

30 second retrievalSeiton Set in order Neatness

30 second retrieval of a documents /

tools

Individual cleaningSeiso Shine Cleaning Individual cleaning responsibility

Seiketsu Standardize Standardizati Transparency of Seiketsu Standardize on or Hyginep y

storage

Shitsuke Sustain / Discipline discipline Do 5S daily

Japan Productivity Center for Socio-Economic Development 15

Discipline p y

3 Definition of 5S3. Definition of 5S

1. Sort (Seiri or straighten up)

Clearly separate necessary things from unnecessary ones

and discard the latter.

2. Set in Order (Seiton or Put things in order)

Arrange necessary items in good order so that they may beg g

easily picked up for use.

Japan Productivity Center for Socio-Economic Development 16

3 Definition of 5S (Contd )3. Definition of 5S (Contd.)

3. Shine (Seiso or clean up)

To clean and inspect the workplace thoroughly so that

there is no dirt on the floor, machines and equipments.

4. Standardize (Seiketsu or Cleanliness)

To maintain a high standards of of workplace organization by

keeping everything clean and orderly at all times.

Japan Productivity Center for Socio-Economic Development 17

3 Definition of 5S (Contd )3. Definition of 5S (Contd.)

5. Sustain (Shitsuke)

To train people to practice the 5S system continuously so

that it becomes habitual and ingrained in the culture of the

organization.

Japan Productivity Center for Socio-Economic Development 18

4 Why 5S?4. Why 5S?

The 5S concept is easy to everyone to understand because:

d h d d f d ff lIt does not require the understanding of difficult

terminologies.

It is simple, driven by logic and natural to human

behavior.

It is within the reach of all type and size of industry or

organization.

Japan Productivity Center for Socio-Economic Development 19

5 Objectives and Benefits of 5S5. Objectives and Benefits of 5S

P,Q,C,DImprovement of operation efficiency5S

SImprovement in safety

Sort (Seiri)

Set in Order (Seiton)Improvement in safety

M

Shine (Seiso)

Standardize (Seiketsu)

Sustain (Shitsuke) MImprovement in morale

Sustain (Shitsuke)

Japan Productivity Center for Socio-Economic Development 20

5 1 Reduce time of looking for something5-1 Reduce time of looking for something

If it is necessary to look for materials and tools after starting

the work, there is a big loss of time.

This type of loss can be reduced by

good disposition of necessary items

beforehand.

Japan Productivity Center for Socio-Economic Development 21

5 2 Reduce defective products5-2 Reduce defective products

If the shop floor is dirty and disorganized, workers do not

mind if they produce defective products.

On the contrary, if the shop floor

is clean, well organized and

defective products are visible, they

pay more attention so as not to

produce defective products.

Japan Productivity Center for Socio-Economic Development 22

5 3 Reduce cost5-3 Reduce cost

If the workplace is clean and well organized, work efficiency

is raised and quantity of defective products is reduced.

Accordingly production costs are lowered.

Japan Productivity Center for Socio-Economic Development 23

5 4 Shorten the delivery time5-4 Shorten the delivery time

To deliver the products on time, it is

necessary to supply necessary

materials when needed.

If the shop floor is dirty and in

disorder, shortage of raw materials

will often take place, which leads to

delay of delivery.

Japan Productivity Center for Socio-Economic Development 24

5 5 Secure safe working condition5-5 Secure safe working condition

Raw materials or products that are not put properly, oil spilt

on the floor, etc. may cause worker’s industrial

accidents.

Japan Productivity Center for Socio-Economic Development 25

5 6 Worker’s morale5-6 Worker s morale

Clean and tidy workplace heighten worker’s morale and raise

work attendance ratio.

Japan Productivity Center for Socio-Economic Development 26

5 7 5S is the basis of production management5-7 5S is the basis of production management

TQM TPMJIT

Work managementProduction control

Quality management

5S

Q y gProductivity improvement

Japan Productivity Center for Socio-Economic Development 27

6 Overview of 5S implementation6. Overview of 5S implementation

The 5S approach outlined in this guidebook is a simple and

systematic methodology which can be introduced and

implemented in any size and type of organization.

To start the 5S: Step by Step Implementation, each phase

must be thoroughly analyzed and addressed using the P-D-C-

A Cycle approach as follows:

Japan Productivity Center for Socio-Economic Development 28

6 1 Plan6-1 Plan

Preparation

- Provide training and education for everyone

- Form 5S team

- Set up 5S zone

- Determine 5S objectives, goals and implementation

phases

- Make 5S action plan and launch 5S.

Japan Productivity Center for Socio-Economic Development 29

6 2 Do6-2 Do

• Sort:

- Identify what is necessary

• Set in order:

- Define what and how to arrange

• Shine:

- Identify dirt sources

- Identify root causes

- Take an action to eliminate dirt sources and root causes

Japan Productivity Center for Socio-Economic Development 30

6 2 Do (Contd )6-2 Do (Contd.)

Standardize:• Standardize:

- Who is responsible?

Wh t ti t t k t i t i th d i d diti ?- What actions to take to maintain the desired condition?

- When must those action be taken?

h h l ?- Where must they apply?

- What procedures need to be followed?

• Sustain

- Everyone understands, obeys and practices the rules

Japan Productivity Center for Socio-Economic Development 31

and procedures

6 3 Check6-3 Check

• Assessment

- Conduct internal 5S audit.

- Benchmark within the department and with other

organization.

- Ensure the established 5S procedures and follow them

thoroughly.

Japan Productivity Center for Socio-Economic Development 32

6 4 Act6-4 Act

• Continuous improvement

- Develop 5S practices into a HABIT.

- Compare actual goals with set goals.

- Reward and recognize efforts of staff.

- Register 5S Certification.

- Review Plan-Do-Check-Act Cycle.

Japan Productivity Center for Socio-Economic Development 33

6 5 Roadmap to 5S implementation

CONTINUAL CREATIVITY AND INNOVATION

6-5 Roadmap to 5S implementation

P Sort

CONTINUAL CREATIVITY AND INNOVATIONPLAN DO CHECK ACT

REPA

Set in order

Shine 5S CONTINUALARAT

Shine

Standardize

Sustain

Audit IMPROVEMENT

ION

Sustain

ENABLERS RESULTS

PHASE 4

PHASE 3

PHASE 2

PHASE 1

Japan Productivity Center for Socio-Economic Development 34

ENABLERS RESULTS

7 Plan7. Plan

The objectives of the 5S training is to disseminate 5S

methodology and prepare the workforce for meaningful

participation in 5S activities.

This training program, which is the starting point of Step-by-

Step Implementation of 5S, encourages workers to become

actively involved in the application exercises.

Japan Productivity Center for Socio-Economic Development 35

7 1 5S Training7-1 5S Training

- 5S Awareness for Top Management

Training should proceed as follows:

- 5S Awareness for Top Management

- 5S awareness for Operators

Step by Step 5S Implementation for- Step-by-Step 5S Implementation for everyone

- Step-by-Step Internal 5S Auditp y p

Japan Productivity Center for Socio-Economic Development 36

7 1 5S Training (Contd )7-1 5S Training (Contd.)

Once the preliminary training is completed, everyone will have the required basic knowledge, and be responsible for action in progress Plans describing implementation of the 5Saction in progress. Plans describing implementation of the 5S phases must be prepared and released during the 5S declaration.declaration.

Japan Productivity Center for Socio-Economic Development 37

7 2 Official announcement of 5S7-2 Official announcement of 5S

It is essential that the top management make official

announcement of 5S to all employees.

Japan Productivity Center for Socio-Economic Development 38

7 3 Promotion poster of 5S7-3 Promotion poster of 5S

Japan Productivity Center for Socio-Economic Development 39

7 4 Big cleaning7-4 Big cleaning

Japan Productivity Center for Socio-Economic Development 40

7 4 Big cleaning (Contd )7-4 Big cleaning (Contd.)

Japan Productivity Center for Socio-Economic Development 41

7 4 Big cleaning (Contd )7-4 Big cleaning (Contd.)

Japan Productivity Center for Socio-Economic Development 42

7 4 Big cleaning (Contd )7-4 Big cleaning (Contd.)

Clean not only the workplace but machines tooClean not only the workplace but machines, too.

Japan Productivity Center for Socio-Economic Development 43

7 5 Formation of the organization for 5S7-5 Formation of the organization for 5S

Objectives:

To enhance total participation at all levels of employees and

to develop a continuous improvement culture and best

performance spirit in the teams.

Japan Productivity Center for Socio-Economic Development 44

Typical organization for 5S implementation

P id t

Typical organization for 5S implementation

President

5S5S 5SFacilitator

5SCommittee

Manager Manager. Manager.

5Sgroup

5Sgroup

5Sgroup

5Sgroup

Japan Productivity Center for Socio-Economic Development 45

5S committee5S committee

The 5S committee consists of the top management and the

managers of each department.

The role of the 5S committee is:

• Decision making of 5S activity• Decision-making of 5S activity

• Leveling of 5S activity of each group

Assisting the facilitator• Assisting the facilitator

• Diagnosis by the top management

Japan Productivity Center for Socio-Economic Development 46

5S facilitator5S facilitator

5S committee will assign the 5S facilitator, who is the key

person. His/her role is:

• Instructor of the 5S training for all workers

• Preparation of 5S promotion pamphlet, poster, etc.p p p p , p ,

• Secretariat of the 5S committee

• Advisor to all 5S groupAdvisor to all 5S group

• Promoter and reporter of 5S activity

• Record-making of 5S activity

Japan Productivity Center for Socio-Economic Development 47

Record making of 5S activity

5S Group leader5S Group leader

The 5S group leader is responsible for developing the

implementation plan and 5S implementation at his workplace.

Every member must know their own 5S responsibilities and

perform accordingly.

Japan Productivity Center for Socio-Economic Development 48

An example of 5S policy and goalAn example of 5S policy and goal

5S POLICY5S POLICYWe shall continuously maintain a high standard of 5S practicesat our workplace through teamwork and self discipline. In doing so, we shall achieve:

• Improved productivity• Consistent high quality products and servicesConsistent high quality products and services• Timely delivery• Reduces cost• Safe working environment• Safe working environment

5S GOALTo be recognized as a National 5S Model Company

Japan Productivity Center for Socio-Economic Development 49

To be recognized as a National 5S Model Company

8 Do8. Do

Here are shown:

Guidelines for practicing SORT(Seiri)

Guidelines for practicing SET IN ORDER (Seiton)

Guidelines for practicing SHINE (Seiso)

Guidelines for practicing STANDARDIZE (Seiketsu)

Guidelines for practicing SUSTAIN (Shitsuke)

Japan Productivity Center for Socio-Economic Development 50

8 1 Guidelines for practicing SORT8-1 Guidelines for practicing SORT

Description:

“Sort” focuses on eliminating unnecessary items in the

workplace.

Guidelines:Guidelines:

It is the series of steps which keep only

that is needed– that is needed

– the amount needed and

h it i d dJapan Productivity Center for Socio-Economic Development 51

– when it is needed

8 1 Guidelines for practicing SORT (Contd )8-1 Guidelines for practicing SORT (Contd.)

UNNECESSARY ITEMS

REQUIRED ACTION

Items having no value and easy to

dispose

Throw away immediately

Items having some sales value

Look for buyer who offers the

best price

Items having no value and their

disposal is costly

p

Work out the least costly and safest way for disposal

Japan Productivity Center for Socio-Economic Development 52

disposal is costly way for disposal

8 1 Guidelines for practicing SORT (Contd )

Disposal standard

8-1 Guidelines for practicing SORT (Contd.)

• No use in the past year • Discard all of them.Low

Necessity Example Method of arrangement

p

• Use only one time in the last

6-12 months

• Once in the last 2-6 months

• Store in a remote place

• Store in the central storage• Once in the last 2-6 months

• More than once in a month

• Store in the central storage

in the workplaceMedium

• Once a week

• Everyday

• Every hour

• Store close to the workplace

High

Japan Productivity Center for Socio-Economic Development 53

y

8 1 Guidelines for practicing SORT (Contd )8-1 Guidelines for practicing SORT (Contd.)

• Unwanted items are eliminated

Potential impacts:

• Unwanted items are eliminated.

• Searching time is reduced.

• Working environment is improved• Working environment is improved.

• Space utilization is maximized.

Japan Productivity Center for Socio-Economic Development 54

8 2 Guidelines for practicing SET IN ORDER8-2 Guidelines for practicing SET IN ORDER

Description:

“SET IN ORDER” reflects a very popular saying: “A place

for everything and everything in it’s place”.

It emphasizes safety, efficiency and effective storage and

consequently improves the appearance of the workplace.

Japan Productivity Center for Socio-Economic Development 55

8-2 Guidelines for practicing SET IN ORDER (Contd )8-2 Guidelines for practicing SET IN ORDER (Contd.)

NECESSARY ITEMS

REQUIRED ACTION

Items frequently used

Must be placed near the point of use

Items sometimes used

Items not used at

Can be placed further away

Must be stored separatelyItems not used at

all but must be kept

Must be stored separately

with clear identification

Japan Productivity Center for Socio-Economic Development 56

8-2 Guidelines for practicing SET IN ORDER (Contd )8-2 Guidelines for practicing SET IN ORDER (Contd.)

SORT includes activities such as:

1. Mark reference materials with an oblique line to detect

disorder from a distance.disorder from a distance.

2. Put names and numbers on all jigs tools.

3 Store tools beside the machine with which they will be used3. Store tools beside the machine with which they will be used

according to sequence of work operations.

4 Organize files and store using color cord to make it easy to4. Organize files and store using color cord to make it easy to

identify materials at a glance.

5 Store similar items together use rack or shelf

Japan Productivity Center for Socio-Economic Development 57

5. Store similar items together, use rack or shelf.

8-2 Guidelines for practicing SET IN ORDER (Contd )

6 Store different items in separate rows

8-2 Guidelines for practicing SET IN ORDER (Contd.)

6. Store different items in separate rows.

7. Do not stack items together, use rack or shelf.

8 Use small bins to organize small items8. Use small bins to organize small items.

9. Use color for quick identification of items.

10 Label clearly each item and its storage area (Visual control)10. Label clearly each item and its storage area (Visual control)

11. Use see-through cover for better visibility.

12 Use specially designed carts to organize tools jigs and12. Use specially designed carts to organize tools, jigs and

measuring devices that are for each particular machine.

13 C eate too boa dsJapan Productivity Center for Socio-Economic Development 58

13. Create too boards.

8-2 Guidelines for practicing SET IN ORDER (Contd )8-2 Guidelines for practicing SET IN ORDER (Contd.)

• Necessary items are identified and positioned in the right

Potential impacts:

• Necessary items are identified and positioned in the right

workplace and location.

• Unwanted items are eliminated• Unwanted items are eliminated.

• Searching time is reduced.

Japan Productivity Center for Socio-Economic Development 59

8-3 Guidelines for practicing SHINE (Seiso)8 3 Guidelines for practicing SHINE (Seiso)

Description:

“SHINE” is to clean the workplace thoroughly. It ensures a

f t bl d f k l ll b ttmore comfortable and safer workplace, as well as better

visibility, which reduces retrieval time and ensures higher

quality work product or servicequality work, product or service.

Everyone enjoys working in a clean environment which morale

d i d ti itand increases productivity.

Japan Productivity Center for Socio-Economic Development 60

8-3 Guidelines for practicing SHINE (Contd )8 3 Guidelines for practicing SHINE (Contd.)

To successfully implement the third S as a daily value-adding activity, the following steps must be practiced.

Step 1: Delegate cleaning assignments.

Cleanliness is the responsibility of EVERY employees and theCleanliness is the responsibility of EVERY employees and the

workplace must be divided into cleanliness areas

Japan Productivity Center for Socio-Economic Development 61

8-3 Guidelines for practicing SHINE (Contd )8 3 Guidelines for practicing SHINE (Contd.)

Step 2: Determine what is to be cleaned.

Develop targets and categorize them for ease of use.

Step 3: Determine the method to be used.

d h l d l d d h bDecide on the tools and materials required and what is to be

cleaned in each area. Cleanliness must be practiced daily

d t t k l h t ti t t St d d tand must take only a short time to execute. Standards must

be adopted to ensure people do the cleaning efficiently.

Japan Productivity Center for Socio-Economic Development 62

8-3 Guidelines for practicing SHINE (Contd )8 3 Guidelines for practicing SHINE (Contd.)

Step 4: Prepare t cleaning tools and materials.

Set up cleaning tools and the required materials in such a

manner do the cleaning efficiently.

Step 5: Implement cleanliness.

All equipment malfunction or defects must be fixed or

reconditioned.

Japan Productivity Center for Socio-Economic Development 63

8-3 Guidelines for practicing SHINE (Contd )8 3 Guidelines for practicing SHINE (Contd.)

h l k d d

Potential impacts:

• Higher quality work and products.

• More comfortable and safer work environment

G t i ibilit d d d t i l ti• Greater visibility and reduced retrieval time

• Lower maintenance cost

• Creates positive impression on visitors and during customers• Creates positive impression on visitors and during customers

inspections

Japan Productivity Center for Socio-Economic Development 64

8 4 Guidelines for practicing STANDARDIZE8-4 Guidelines for practicing STANDARDIZE

Description:

“Standardize” is to ensure a high standard of workplace

organization by continued employment of SORT, SET IN

ORDER and SHINE.

The key word is to consolidate the 3S by establishing standard

procedures This activity is carried out to determine the bestprocedures. This activity is carried out to determine the best

work practices and find ways of ensure that everyone carries

out their individual activity in their workplace

Japan Productivity Center for Socio-Economic Development 65

out their individual activity in their workplace.

8-4 Guidelines for practicing STANDARDIZE (Contd )8-4 Guidelines for practicing STANDARDIZE (Contd.)

Guidelines:

Once the 3S are in place, the next step is to concentrate on

standardizing best practices. The plan must include the

creation of procedures and simple daily checklists which are to

be visibly displayed at every workplace.

The checklist must serve as visual signpost to ensure that theThe checklist must serve as visual signpost to ensure that the

daily 3S requirements are carried out habitually as best

practices in the work area

Japan Productivity Center for Socio-Economic Development 66

practices in the work area.

8-4 Guidelines for practicing STANDARDIZE (Contd )8-4 Guidelines for practicing STANDARDIZE (Contd.)

Items to be included in the check list:

• Job responsibilities that includes :Who is responsible? (ownership)

Items to be included in the check list:

-Who is responsible? (ownership)-What actions must be taken to keep the desired condition?-When must those actions be taken?-Where must they apply?- What procedures will be followed to ensure compliance?

• Work-in-progress / inventory rules.Work in progress / inventory rules.• Cleaning procedures.• Maintenance schedules.

Regular work activities integrated with 3S dutiesJapan Productivity Center for Socio-Economic Development 67

• Regular work activities integrated with 3S duties.

8-4 Guidelines for practicing STANDARDIZE (Contd )8-4 Guidelines for practicing STANDARDIZE (Contd.)

• Better workplace standards

Potential impacts:

• Better workplace standards.

• Better Visual Control Systems.

• Establishment of Rules and Standard Operation Procedures• Establishment of Rules and Standard Operation Procedures

(SOP)

Information sharing on standards• Information sharing on standards.

• Improvement in operation and workflow.

Japan Productivity Center for Socio-Economic Development 68

8 5 Guidelines for practicing SUSTAIN8-5 Guidelines for practicing SUSTAIN

Description:

“Sustain” is to make it a habit of maintaining the momentum

of the previous four S to ensure sustainability of the system

and to make further improvement by encouraging effective

use of P-D-C-A Cycle.

Japan Productivity Center for Socio-Economic Development 69

8-5 Guidelines for practicing SUSTAIN (Contd )8-5 Guidelines for practicing SUSTAIN (Contd.)

Guidelines:• Build awareness of the importance of 5S through retraining.• Reward and recognize efforts of staff• Reward and recognize efforts of staff.• Use techniques / approaches / strategies to sustain

activities.

Review5S Slogans and posters5S Slogans and posters5S Newsletters to share the progress of 5S activities5S Achievements indicators

Japan Productivity Center for Socio-Economic Development 70

8-5 Guidelines for practicing SUSTAIN (Contd )8-5 Guidelines for practicing SUSTAIN (Contd.)

• Compliance to workplace rules.

Potential impacts:

Compliance to workplace rules.

• Team spirit and discipline are developed.

• The KAIZEN mentality is inculcated in the employees• The KAIZEN mentality is inculcated in the employees.

• Adoption of best practices.

• Enhance operation effectiveness in a better working• Enhance operation effectiveness in a better working

environment.

Japan Productivity Center for Socio-Economic Development 71

9 Check 5S Audit

b

9. Check – 5S Audit

• Objectives:

To ensure that the organization can assess its strength as

well as the areas for improvement and where the

organization stands in the 5S movement.

• Guidelines for 5S Self-Assessment

Activities would have provided direct progressive 5SActivities would have provided direct progressive 5S

momentum. The 5S self-assessment is to be monitored and

documented through 5S internal Audit methodology.

Japan Productivity Center for Socio-Economic Development 72

documented through 5S internal Audit methodology.

9 Check 5S Audit (Contd )9. Check – 5S Audit (Contd.)

Organizations that have successful 5S activities measure theirperformance through periodical audits using 5S checklists.R l f h di b di l d h 5S fResults of the audits must be displayed at the 5S corner of every department. This creates an atmosphere of friendly competition and will help instill pride in the teamscompetition and will help instill pride in the teams.

This evaluation and competition must be linked with a reward psystem; most successful organizations offer monthly rewards for the winning teams in the various 5S categories.

Japan Productivity Center for Socio-Economic Development 73

10 Act10. Act

Importance of KPIs

h lf d f ll dThe self-assessment and 5S certification naturally drives the

organization goal to continually improve on the quality andorganization goal to continually improve on the quality and

the cost effectiveness of providing the product or service

through systematic guide using Key Performance Indicatorsthrough systematic guide using Key Performance Indicators

(KPIs).

Japan Productivity Center for Socio-Economic Development 74

10 Act (Contd )10. Act (Contd.)

Each work group needs its own set of KPIs to enable it to

monitor its own progress by employing the 5S.

The KPIs most commonly used are:

• Productivity • Machine breakdown• Productivity

• Inventory levels

Lead time

• Machine breakdown

• Searching time

Re o k atio• Lead time

• Number of accidents

• Rework ratio

• Customer complaints

Japan Productivity Center for Socio-Economic Development 75

ConclusionConclusion

In summary, the 5S management is one of the preliminary

steps for an organization to practice high level tools such as,

Total Productive Maintenance (TPM) to meet the high

standards of customer expectations.

The secret is to adopt the Roadmap To 5S Implementation

and adhere strictly to the methodology of the four phases as

explained using the P-D-C-A Cycle.

Japan Productivity Center for Socio-Economic Development 76

p g y

Ⅲ 5S & KAIZEN

Japan Productivity Center for Socio-Economic Development 77

Ⅲ 5S & KAIZENSeiri is the first step of KAIZENSeiri is the first step of KAIZEN

KAIZEN(Continuous improvement)

Cl ifi ti f t b litClarification of waste, abnormality and other problems

Placement standardization

Seiton

Seiri

Japan Productivity Center for Socio-Economic Development 78

Seiri

S it i l ifi ti f thi l ti d ’tSeiton is clarification of things, location and q’ty

Seiton is to clarify where (location), what (item) and how

many (quantity) materials exist so that they can be easily

recognized.

Japan Productivity Center for Socio-Economic Development 79

Visual SeitonVisual Seiton

Visual Seiton allows workers to identify materials and tools

necessary to work and return them to the original position

easily.

1 Decide item placement1. Decide item placement

2. Prepare containers

3 Indicate the position for each item3. Indicate the position for each item

4. Indicate the item code and its quantity

5 Make Seiton a habit

Japan Productivity Center for Socio-Economic Development 80

5. Make Seiton a habit

De ide item pl ementDecide item placement

Define items that are used frequently and then place them

near the workers who use them.

Other less frequently used items are placed farther away.

Items should be located at a height between a worker’s

shoulder and waste.

Japan Productivity Center for Socio-Economic Development 81

P ep e ont inePrepare containers

Containers such as boxes, cabinets, shelves, pallets must be

prepared. It is a good practice to prepare containers with

different colors.

Japan Productivity Center for Socio-Economic Development 82

Indicate the position of each itemIndicate the position of each item

Specific spot plates are placed on each shelf.

Japan Productivity Center for Socio-Economic Development 83

Indicate the position of each itemIndicate the position of each item

Necessary parts are identified

with name plates on the

container.

Japan Productivity Center for Socio-Economic Development 84

Indi te the po ition of e h itemIndicate the position of each item

Hooked signboard

This is convenient for temporary indication which is changed

frequently.

It is important to make a precise control.

Japan Productivity Center for Socio-Economic Development 85

Indicate the position of each itemIndicate the position of each item

Standing signboard

This is more flexible than the hanging signboard and less

flexible than the hooked signboardflexible than the hooked signboard.

There is a possibility of obstructing the passage.

Japan Productivity Center for Socio-Economic Development 86

Indicate the item code and its quantityIndicate the item code and its quantity

Sourcee: Y.Monden,”Toyota Production System”, Engineering and Management Press

Example of quantity indication

Japan Productivity Center for Socio-Economic Development 87

p q y

Separation of WIP and defective productsSeparation of WIP and defective products

WIPDefective

Passage

WIPproducts

Passage

Japan Productivity Center for Socio-Economic Development 88

Position markPosition mark

Position mark

Japan Productivity Center for Socio-Economic Development 89

Make Seiton a habitMake Seiton a habit

To continuously maintain the workplace in good order, Seiri

and Seiso must be performed adequately.

• Thorough implementation of visual Seiton

• Practice Seiri and Seiso regularly, for example at the end of

the day’s workthe day s work.

Japan Productivity Center for Socio-Economic Development 90

First In First OutFirst-In, First-Out

Sourcee: Y.Monden,”Toyota Production System” Engineering and ManagementSystem , Engineering and Management Press

Japan Productivity Center for Socio-Economic Development 91

Setup for easy handling

I d f

Setup for easy handling

Classification Index of activity Example

Moving 4 Moving on the belt conveyer, lift ca t etcg lift, cart, etc.

In a cart 3 In the cart or other equipment with wheels

Put in a elevated box 2 In the box which is in a

elevated position

Put in a box 1 In the containerPut in a box 1 In the container

Bulk 0 On the ground or pallet in bulk

Japan Productivity Center for Socio-Economic Development 92

Seiton of tools and jigsSeiton of tools and jigs

Well arranged Bad arranged

Japan Productivity Center for Socio-Economic Development 93

Tracing controlTracing control

Sourcee: Y.Monden,”Toyota Production System”, Engineering and Management PressPress

Japan Productivity Center for Socio-Economic Development 94

Blind return and drawing cabinetBlind return and drawing cabinet

Sourcee: Y.Monden,”Toyota Production System”, Engineering and Management Press

Japan Productivity Center for Socio-Economic Development 95

SeisoSeiso

Seiso is not only to clean the workplace but to detect every

kind of wastes and problems through complete cleaning.

Machine and equipment can be maintained in good condition,

by thorough cleaning, which assures good quality of products

and safety of the workplace.

Japan Productivity Center for Socio-Economic Development 96

SeisoSeiso

• Assign a person who is in charge of cleaning of each

workplace and machine.

• Establish the cleaning standard

Where : Place

Who : Person in charge

When : Frequency

How : Cleaning method

Japan Productivity Center for Socio-Economic Development 97

SeiketsuSeiketsu

In order to keep Seiketsu:

• Eliminate powder, dirty, oil, etc.

• Minimize and localize the dirty place• Minimize and localize the dirty place.

• Improve the place for easy cleaning.

• Modify the machine cover for easy inspection.

Japan Productivity Center for Socio-Economic Development 98

Eliminate the cause of powderEliminate the cause of powder

Sourcee: Y Monden ”Toyota Production System” Engineering and Management Press

Japan Productivity Center for Socio-Economic Development 99

Sourcee: Y.Monden, Toyota Production System , Engineering and Management Press

Minimize and localize the dirty spaceMinimize and localize the dirty space

Source: Y Monden ”Toyota Production System” Engineering and Management Press

Japan Productivity Center for Socio-Economic Development 100

Source: Y.Monden, Toyota Production System , Engineering and Management Press

ShitsukeShitsuke

Shitsuke is to get workers into the habit of practicing Seiri,

Seiso and Seiton.

• The important point of Shitsuke is forming the habit of

practicing 3S.

It i i t t t d t d th bj ti t f th• It is important to understand the objectives to form the

habit.

Japan Productivity Center for Socio-Economic Development 101

Ⅳ 5S & Visual Control

Japan Productivity Center for Socio-Economic Development 102

Ⅳ 5S & Visual ControlWh t i i l ont ol?What is visual control?

Visual control is a method by which the condition of production

can be judged instantly just by looking at.

Japan Productivity Center for Socio-Economic Development 103

Importance of visual controlImportance of visual control

By visual control, everyone can recognize abnormality

promptly and take necessary countermeasures.

Furthermore, visual information is easy to understand and

promotes cooperation at the workplace.

Japan Productivity Center for Socio-Economic Development 104

Visual work controlVisual work control

• Indication of the place for raw materials, work-in-process

and final products

• Clariffication of the pasage and working area

• Warning signboard

• Operating procedure with pictures and illustrations• Operating procedure with pictures and illustrations

Japan Productivity Center for Socio-Economic Development 105

Indication of the workplaceIndication of the workplace

Japan Productivity Center for Socio-Economic Development 106

Cl ifi tion of the p geClarification of the passage

Japan Productivity Center for Socio-Economic Development 107

Work instructionWork instruction

Japan Productivity Center for Socio-Economic Development 108

Indication of a machine conditionIndication of a machine condition

Lub. oil level

Japan Productivity Center for Socio-Economic Development 109

Warning signboard

Caterpillar

Warning signboard

Caterpillar

Danger!Tube

Japan Productivity Center for Socio-Economic Development 110

Visual production controlVisual production control

• Monthly, weekly and daily production plan

P d ti hi t ti• Production achievement ratio

• Monthly and daily production progressy y p p g

Japan Productivity Center for Socio-Economic Development 111

Monthly production planMonthly production plan

Japan Productivity Center for Socio-Economic Development 112

Visual quality controlVisual quality control

• Indication of the place for defective products

Li it l• Limit samples

• Control chart

• Pareto diagram of defective products

• Result of fraction defective

Japan Productivity Center for Socio-Economic Development 113

Indication of the place for defective productsIndication of the place for defective products

Japan Productivity Center for Socio-Economic Development 114

Limit sampleLimit sample

Japan Productivity Center for Socio-Economic Development 115

top related