thailand travel agencies association meeting 2020 schengen...
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Partnering Governments. Providing Solutions.
Bangkok, Thailand, 13th February 2020
Thailand Travel Agencies Association
Meeting 2020
Schengen Area
Private and Confidential www.vfsglobal.com2
Switzerland
Operations Manager: Benjamin Schmitt
Private and Confidential www.vfsglobal.com3
Website https://visa.vfsglobal.com/tha/en/che/
Address Unit 404 and 405, The Plaza 4th Floor, Chamchuri Square Building
Phayathai Road, Pathumwan, Bangkok 10330
Inquiry Schedule Phone + 66 (02) 118 7015
08:00 to 16:30 (Monday to Friday)
Email info.swth@vfshelpline.com
Monday to Friday
Call Center is available in English and Thai, for inquiries in German
Submission Schedule Regular Appointment 08:30 to 16:30
Walk-In 08:30 to 16:30
Premium Lounge 08:30 to 17:00
Primetime Appointment 16:00 to 17:00
Passport Collection 08:30 to 16:30
1. Contact Information
www.vfsglobal.comPrivate and Confidential For discussion purposes only 4
Application Process
Private and Confidential www.vfsglobal.com5
2. Application Process for Online Application
At Home
Visa Application
Centre (VAC)
Client Government
Online Information on VFS Global Switzerland Visa Application Centre
https://visa.vfsglobal.com/tha/en/che/
• Call Centre support
• Email support
Security Check• Frisking• Screening of
baggage
Reception• Receive token
number for queueSubmission Counter• Form checking and
acceptance• Data entry• Issuance of ICR
Biometric Submission
Data Storage and Transfer
Passback• Over the
counter• Courier
Documents sent to visa section of Swiss Regional Consular Center in Bangkok
Documents are returned to the VAC in sealed envelopes
Fill out online application form
• Book your individual appointment online
• Book your group appointment via Call Centre
• Pay fees online
Private and Confidential www.vfsglobal.com6
1. Go to VFS Switzerland website and click on “Book an Appointment”
2. Scheduling Appointments for individual applicants
Maximum of 5 applicants per one booking
Private and Confidential www.vfsglobal.com7
Group application (10 and over)
Please send applicant details and request to
info.swth@vfshelpline.com
Timing to submit the visa application documents is: 8.30 hrs.-9.00 hrs.
Timing for biometrics collection is 12.00PM onwards.
3. Scheduling Appointments for groups
Private and Confidential www.vfsglobal.com8
1. 15 minutes before and after appointment time
1. Please be advised that agents should submit the applicants’ documentation not later than 9AM in the morning.
2. Applicants to submit biometric data between 12pm - 4:30 pm. We will coordinate with you on the timings
2. Only applicants are allowed to enter the Application Centre. Companions are not permitted entry, in exemption to elderly, minors, persons with disability, or require translation
3. It is applicant’s/representative’s responsibility to ensure that any supporting documents are completed and submitted in the required format for smoother process.
4. The Application Centre is to be reached via the public elevators, escalators and stairs.
5. No staples, clips, or pins attaching to the documents.
6. Torn, crumpled or heavily creased documents cannot be scanned and therefore must be photocopied in A4 sized paper
4. Reminders
Private and Confidential www.vfsglobal.comFor discussion purposes only
Schengen Code 2020
• Visa fees increased to THB 2,800 (EUR 80) for adults and THB 1,400 (40 EUR) for children between 6 – 11 years
• Children from 0 – 5 years remain free of charge
• Applications can now be submitted 180 days in advance!
• New application forms to be announced
Private and Confidential www.vfsglobal.com10
Germany Operations Manager: Benjamin Schmitt
Private and Confidential www.vfsglobal.comFor discussion purposes only
How to Book Appointment?
Private and Confidential www.vfsglobal.comFor discussion purposes only
How to Book Appointment?
Private and Confidential www.vfsglobal.comFor discussion purposes only
How to Book Appointment?
Private and Confidential www.vfsglobal.comFor discussion purposes only
Appointment Booking for Group of 10 up
Please email us the complete details atinfo.geth@vfshelpline.com for Germany
1. Applicant Name List (excel sheet)With Preferred Appointment Date
2. Travel Itinerary (days at each city)3. Who will pay for the travel (personal or company)
Private and Confidential www.vfsglobal.comFor discussion purposes only
Germany Reminder
• VIDEX application form: Names and address details in Germany (street names, city names, personal information, etc.) need to be filled out in German language only.
• Special characters need to be used, such as, ö (instead of oe)ä (instead of ae)ü (instead of ue) or ß (instead of ss)München instead of Munich, Köln instead of Cologne, etc.
• Signature on application form and information sheet must be same as in passport.
Private and Confidential www.vfsglobal.comFor discussion purposes only
In order to avoid a delay when applying for your visa, please arrange your documents according to the following order:
1. Copy of your passport
2. Printed copy of your application form with photographs
3. Formal obligation letter or written invitation letter / Business invitation from Germany / Hotel reservations
4. Flight reservation (only for tourist visa applicants)
5. All further documents, e.g., work certificate, bank account, birth certificate, land title deed, etc.
6. Travel and health insurance
Private and Confidential www.vfsglobal.comFor discussion purposes only
Processing Time
• Application can be filed within 180 days before the planned trip.
• Applications are in most cases reviewed within 5 to 15 days.
• It is recommended not to file a visa application later than 15 days before the trip. Apply in advance
• Group appointments to be booked not later than two weeks before the requested date.
Private and Confidential www.vfsglobal.comFor discussion purposes only
Schengen Code 2020
• Visa fees increased to THB 2,800 (EUR 80) for adults and THB 1,400 (40 EUR) for children between 6 – 11 years
• Children from 0 – 5 years remain free of charge
• Applications can now be submitted 180 days in advance!
• New application forms to be announced
Partnering Governments. Providing Solutions.
Operational Manager: Manuela Cavaccini Cataldo
13th and 14th of February 2020
19
ItalyVisa Application Center
Private and Confidential www.vfsglobal.com20
APPLICATION PROCESS
Private and Confidential www.vfsglobal.com21
Please be advised that agents should submit the applicants’ documentation not later than 9AM in the morning.
Applicants to submit biometric data between 1.00pm- 4:00pm. We will coordinate with you on the timings
1. Only applicants are allowed to enter the Application Centre. Companions are not permitted entry, in exemption to elderly, minors, persons with disability, or require translation
2. It is applicant’s/representative’s responsibility to ensure that any supporting documents are completed and submitted in the required format for smoother process.
3. No staples, clips, or pins attaching to the documents.
4. Torn, crumpled or heavily creased documents cannot be scanned and therefore must be photocopied in A4 sized paper
Reminders
Private and Confidential www.vfsglobal.com22
HOW TO BOOK AN APPOINTMENT
Private and Confidential www.vfsglobal.com23
Agent can book the appointment by contacting our Call center service at least 15 working days before the date of departure
What is required in order to book the appointment?
• Number of people (name list must be attached to the email request)
• Date which the agent want to submit the request
• Travelling period
Please notice that on the day of the appointment the agent has to provide all documentations as explained on the designed “Checklist”.
The Visa office of the Italian Embassy accept only insurance that are issued from company in Thailand or in Italy.
I - Schedule an appointment for a group
Private and Confidential www.vfsglobal.com24
1. Go to VFS Italy website and click on “Schedule an Appointment”
I1- Schedule an Appointment for individual applicants
Maximum of 5 applicants per one booking
Private and Confidential www.vfsglobal.com25
ITALY VISA APPLICATION CENTERS
Private and Confidential www.vfsglobal.com26
BangkokItaly Visa Application CentreUnit 404, The Plaza 4th Floor, Chamchuri Square BuildingPhayathai Road, Wang Mai, Pathumwan, Bangkok 10330
Submission of Application: 08:30 - 12:00 / 13:00 – 16:00Passport Collection: 13:00- 16:00
Chiang MaiItaly Visa Application Centre
191 Siripanich 6B Floor Huaykaew Rd.Suthep Muang Chiang Mai, Thailand 50200
Submission of Application: 08:30 - 14:00Passport Collection: 15:00- 16:00
PhuketItaly Visa Application CentreCCM Complex Building 77/77 Moo 5,Chalerm Prakiat Rama 9 Road, Ratsada, Mueang,Phuket, Thailand 83000
Submission of Application: 08:30 - 14:00Passport Collection: 15:00- 16:00
Business Hours: 08:30- 16:00
Monday to Friday exempt Consular holidays
Private and Confidential www.vfsglobal.com27
Website https://www.vfsglobal.com/italy/thailand/
Inquiry Schedule
Phone + 66 (02) 118 7001
08:30 to 16:00 (Monday to Friday)
Email info.itth@vfshelpline.com
Monday to Friday
Call Center is available in English and Thai, for inquiries in French, Spanish and Italian please send an email to the helpline service
Contact Information
Private and Confidential www.vfsglobal.com28
VALUE ADDED SERVICES (VAS)
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Standard Value Added Services
Private and Confidential www.vfsglobal.com30
Booking this service means that you can go through the entire visa application process without leaving you home, office or school campus.
In a single visit, VFS Global’s professional staff will proceed your application including the registration of all the required biometric information (photo and fingerprints scan) by using specialized and authorized equipment
This service is available for individual and/or group of applicants (e.g. incentive group, student/summer school and travel groups)
The ideal solution for all who wish to apply for a Visa without having to come to the Visa Centre
Includes courier return delivery of processed documents and SMS service
This is a tailored-made service, for more information please contact us at ODMV_TH_Italy@vfsglobal.com
On Demand Mobile Visa A one-stop visa application at your doorstep
Private and Confidential www.vfsglobal.com31
Priority Service / No queuing/ Finish applying in 10-15 minutes.
No need to book an appointment (Walk-in allowed).
Comfort and privacy of dedicated room.
Personalized service with dedicated staff during submission and biometric process.
Free refreshments.
Free call to inform you that your passport has arrived to VFS.
Free Courier pass-back.
Free Photocopy (maximum of 50 pages).
Free Passport-sized photos.
Free SMS and Email Alerts.
VIP Premium Lounge (Only available for Bangkok center)
Private and Confidential www.vfsglobal.com32
Using this service, you can now submit your visa application without booking an appointment.
Whether you need to travel urgently, missed your pre-booked appointment, or simply cannot book an appointment at your preferred date and time, this service allows you to submit your visa application on a day of your choosing.
Walk-in without appointment (only available for Chiang Mai and Phuket centers)
Partnering Governments. Providing Solutions.
Copyright Warning: VFS Global is the owner of the copyright of the contents of this document. Any form of reproduction or transmission without the consent of VFS Global will amount to an infringement of VFS Global copyright.
Disclaimer: All Trademarks, Logos, etc. pertaining to third parties referred for illustration purpose only and remain the exclusive property of their respective owners.
All statistics stated are as on 30 September 2017.
For more details contact:Lyra Ibanez- Senior Manager, LyraN@vfsglobal.comLara Aschenbrenner, Operations Manager, LaraA@vfsglobal.comThis material was prepared and used by VFS Global during an oral presentation; it is not a complete record of the discussion.
F/MKT/36| Ver 01 | Effective 01 August 2017
Thank You
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