the art of coarse industrial relations. i don’t want to…
Post on 02-Jan-2016
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The Art of Coarse Industrial Relations
I don’t want to…..
It’s about…..
• Scrum cartoon
The trick is…..
• Preparation
• Engagement
• Understanding the agendas
• Knowing the boundaries
• Holding your nerve
It is rarely just about…..
It will be about….
• Behaviour
• Change
• Ego
Preparation• Operational
• Commercial
• Stakeholders
• Do the corridor (and other places!) conversations
• Know the personal goals…even the hidden ones!
• Communication-the unions don’t have sole rights!
• Process
• Behaviours
Rules of Engagement
• Share information
• Manage Expectations
• Challenge Everything
• Know what game is being played
• Know the ballot process and requirements
HR’s role
• Prop and scrum half cartoons
Build the team
The Squad
• Let the ops folks front it
• Prepare early
• HR
• Finance
• Communications
• The lawyers- even if they’re on loan! Don’t pay for them getting to match fitness!
Tactics- Understanding the Agendas
• Agree the end game and what the half time score might be
• Know and measure your BATNAs
• Keep talking and keep the fans happy
• Know who you can pull off the bench- to cover for industrial action
• Deadlock- know the White Knight and their move
Previous tussles
• BA - ego
• Diageo - behaviour
• Strathclyde Police - change
• First Aberdeen - money
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