the birth of the henty heirlooms - agency for clinical innovation · 2018. 3. 22. · what is a...

ACI RICH Forum, “Residents Living Well in MPS – not a hospital, but home…..20 March, 2017.

The Birth of the Henty Heirlooms

Existing Issue

We needed a co-design approach to working with our residents and their

carers / families

Invitation to all residents and

carers “what would they

like to see…?

Planning and Implementation • Informal style meetings,

well attended

• Brainstormed with residents and carers

• Shared afternoon tea and get together with residents, carers and staff

• Quarterly Newsletter published

Achieved good outcomes Improved communication & relationships

Maintaining links with the community

What is a Henty Heirloom? Residents and carers defined

how and what the group would look like Residents and carers

developed the name “Henty Heirlooms”

They determined the: format, content, approach and prioritisation of

key initiatives to improve the environment and services available

Outcomes sustainability and Embedding Change

Birthdays

BBQs

Outcomes sustainability and Embedding Change

Pets

First place at the Show!

Take Home Message

Provide holistic person-centred care encompassing the individuals physical, spiritual

and emotional well-being in a home-like environment

Contact Details

Prepared by Nerida Hodges Henty MPS in Murrumbidgee LHD

Email: Nerida.Hodges@health.nsw.gov.au