the digital future of philanthropy: engaging donors with online video

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Association of Fundraising Professionals

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Jessica KizorekAssociation of Fundraising Professionals

The Digital Future of PhilanthropyEngaging Donors with Online Video

February 18, 2010

“Online viewing is no longer a novelty.”New York Times

The Sobering Facts

Outdated approach to online fundraising may be costing Non-Profits as much as $100 billion.

Recent study surveyed significant donors (average age 51) who gave an average of $10,896 per year.

Less than half thought charities did enough to connect with them online. Additionally, less than half were inspired by charity websites or considered them well-designed.

(Convio, Edge Research, Sea Change Strategies )

Online video is changinghow people absorb information &

make decisions.

As a Fundraising Professional:Why Would You Use Video?

7 Reasons to Use Online Video:

1. Raise More Money

2. Communicate Effectively

3. Raise Awareness

4. Build Trust

5. Make An Emotional Impact

6. Train Volunteers

7. Increase Media Coverage

Communicate precisely what you need

Immediately answers questions; quicker funding decisions

Gives supporters a VIRAL tool to share enthusiasm

1. Raise More Money

Why it works

Passionate call-to-action

Challenges the viewer to take personal responsibility

Invites viewer to immediately donate via the website

2. Communicate Effectively

Creates a personal connection between viewer and cause

Quickly and easily digestible for fast-paced world

Captivating, yet to-the-point and informative

Why it works

Places the viewer in the environment, eliminating misconception

Clearly conveys the challenges being faced

Illustrates the progress toward resolution

3. Educate & Raise Awareness

Positions issues as real life problems - not media hype

Provides relevant background information and assessment

Gives viewer an understanding of different ways to participate

Why it works

Presents the story behind the cause

Clear, focused, gets the point across

Doesn’t require a lot of intellectual effort to understand

Proves proper usage of donated funds

Illustrates where, when and how contributions are spent

Fosters long term relationships between donor & cause

4. Build Trust

Why it works Viewers see their contributions “at work”

Authoritative narration lends to increased credibility

Addresses concerns of skeptics: eliminates the question, “Where is my money going?”

Brings stories and faces to life - makes it real

Puts viewer onto the front line through sensory experience

Motivate your target to take an immediate, more active role

5. Make An Emotional Impact

Why it works

It conveys the gratitude felt by those who contribute

Shows first-hand the impact on those being served

Real life. Real struggles. Real results.

Shows them exactly what to expect and anticipate

Saves time and money / streamlines operations

Allows volunteers to be prepared and “hit the ground running”

6. Train Volunteers

Text

Shows them exactly what to expect and anticipate

Saves time and money / streamlines operations

Allows volunteers to be prepared and “hit the ground running”

6. Train Volunteers

Why it works

Eases concern about the “unknown”

Provides a visual tour of the program and its environment

Generates enthusiasm and reinforces the desire to participate

Maximize coverage by providing content reporters want

Speed up the process by having an EPK (Electronic Press Kit)

Using video allows for exposure on emerging platforms

7. Increase Media Coverage

Why did that video work?

Online video is changinghow people absorb information &

make decisions.

What are you going to do about it?

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