the hybrids are coming (john whalen)

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Given at UXPA-DC's User Focus Conference, Oct. 19, 2012.

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1

The hybrids are coming!

@johnwhalen #userfocus

Brilliant ExperienceUser Research Strategy & Ideation User Experience

@johnwhalen #userfocusMobile Apps

Brilliant Experience

@johnwhalen #userfocus

1.The hybrids are coming!

2. How behavior is changing.

3. How your team should adapt.

Source: http://ow.ly/ektFj

31%of US mobile phoneowners also have a

tablet computer

More web connected devices than people

by the end of 2012

23%of adults get

news on at leasttwo devices

@johnwhalen #userfocus

Sources: http://ow.ly/ekMrR, http://ow.ly/ekMg3

Touch devices are proliferating

Hmm, what’s this?

@johnwhalen #userfocus

Touch Type

@johnwhalen #userfocus

iPad Hybrid:Touch + Type

@johnwhalen #userfocus

ASUS Android Hybrid:Touch + Type

@johnwhalen #userfocus

Microsoft Surface Hybrid@johnwhalen #userfocus

12Ultrabook@johnwhalen #userfocus

40+ Ultrabooks by end in 2012!@johnwhalen #userfocus

1.The hybrids are coming!

2. How behavior is changing.

3. How your team should adapt.

Our study:

@johnwhalen #userfocus

@johnwhalen #userfocus

@johnwhalen #userfocus

@johnwhalen #userfocus

@johnwhalen #userfocus

@johnwhalen #userfocus

@johnwhalen #userfocus

@johnwhalen #userfocus

@johnwhalen #userfocus

@johnwhalen #userfocus

What we found:

@johnwhalen #userfocus

People use touch more than expected.

Source: http://intel.com @johnwhalen #userfocus

Interaction 1. Form field touched to select

@johnwhalen #userfocus

Interaction 2: Finger scrolling (right hand)

@johnwhalen #userfocus

Interaction 3: Finger select

@johnwhalen #userfocus

Interaction 4: “Thumbs Up”

@johnwhalen #userfocus

“There is something about the interaction of actually touching the screen and pressing a button that feels more engaging.” (Sonia, 26-United States)

@johnwhalen #userfocus

1.The hybrids are coming!

2. How behavior is changing.

3. How your team should adapt.

1. Place actions in easy to click locations

Source: lukew.com@johnwhalen #userfocus

35@johnwhalen #userfocus

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2. Ensure targets are sufficiently large

37Source: lukew.com

@johnwhalen #userfocus

Touch target sizes

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23 x 23px (6mm)

Source: lukew.com@johnwhalen #userfocus

@johnwhalen #userfocus

Reconsider your responsive designs

@johnwhalen #userfocus

41@johnwhalen #userfocus

3. Limit the number of clickable items down the right where people scroll

@johnwhalen #userfocus

3. Limit the number of clickable items down the right where people scroll

@johnwhalen #userfocus

4. Reconsider your responsive designs - account for touch on large screens

@johnwhalen #userfocus

In Summary

@johnwhalen #userfocus

1. The hybrids are coming!

2. How behavior is changing.

3. How your team should adapt.

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1. The hybrids are coming!@johnwhalen #userfocus

47@johnwhalen #userfocus

Finger form selecting

Finger scrolling

Touchselecting “Mr Thumbs”

2. Behavior is changing

48@johnwhalen #userfocus

1. Put actions in touch friendly locations

3. How your team should adapt:

49@johnwhalen #userfocus

2. Make sure your targets are large enough

How your team should adapt:

50@johnwhalen #userfocus

How your team should adapt:

3. Avoid links on right side of forms where people scroll

51@johnwhalen #userfocus

How your team should adapt:

4. Reconsider your responsive designs - account for touch on large screens

Brilliant Experience

@johnwhalen #userfocus

John Whalen

@johnwhalen

User Research Strategy User Experience

BrilliantExperience.com

jw@brilliantexperience.com

Mobile

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