the kanban lens 20x20 (lkce17) - lean kanban central …€¦ · @andycarmich #lkce17 1 dr andy...

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Dr Andy Carmichael

The Kanban Lens… a way to see

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• See work as flow • See workflow as knowledge discovery steps• See knowledge work as a service• See organizations as networks of services

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What is it? !

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?

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The Lean Flow Paradigm

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A way of seeing!

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knowledge work

work

workflow

organisations

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The Kanban Lens

1. See work as flowfrom customer need, to needs met

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See work as flow

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See work as flow

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2. See workflow as a sequence of

knowledge discovery steps

The Kanban Lens

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Discovery Development Validation DeploymentAnalysts Developers Testers Operations

See workflow as knowledge discovery

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Discovery Development Validation DeploymentActivity 1 Activity 2 Activity 3 Activity 4

Kno

wle

dge

Dis

cove

ry

Time

See workflow as knowledge discovery

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3. See knowledge work as a service

The Kanban Lens

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See knowledge work as a serviceWORK ERS

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See knowledge work as a service

Service

Customer

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See knowledge work as a service

Service

Customer

Internal Customer

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4. See organizations as networks of services

The Kanban Lens

@andycarmich #lkce17 17See organizations as networks of services

@andycarmich #lkce17 18See organizations as networks of services

Multiple Services

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Whole Organisation KanbanKOrW

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References & CreditsAnderson, David J. 2011 “Understanding the Process of Knowledge Discovery”. DJAA blog: http://www.djaa. com/understanding-process-knowledge-discovery

Anderson, David J. 2013 “The Kanban Lens”. DJAA blog: http://www.djaa.com/kanban-lens

Anderson, David J., and Andy Carmichael. 2016. Essential Kanban Condensed. Lean Kanban University Press. http://leankanban.com/guide

Barracuadz. 2010. “Indian Call Centre” Photo, Flickr/ Creative Commons. https://www.flickr.com/photos/heimdahlrecounts/4344251652/

Carmichael, Andy. 2013. “How to Adopt Kanban”, Improving Projects. http://xprocess.blogspot.co.uk/ 2013/05/how-to-adopt-kanban.html

Carmichael, Andy. 2017. "Sample Kanban Board“, CC BY-SA 4.0 via Wikimedia Commons. https://commons.wikimedia.org/ wiki/File%3ASample_Kanban_Board.png

Ebbesen, Bill. “Lenses” Photo. Transferred from en.wikipedia, CC BY 3.0, https://commons.wikimedia.org/ w/index.php?curid=11430342

“Kanban (development)”. Wikipedia. Retrieved July 7, 2017, https://en.wikipedia.org/wiki/Kanban_(develop ment)

Kennedy, Michael. 2012. “Set-Based Decision Making”, Lean Software and Systems Conference, Boston, MA. Video: https://vimeo.com/42785298

USDA, “Large format camera” Photo. PD-USGov-USDA-ARS. https://commons.wikimedia.org/wiki/File%3A Large_format_camera_lens.jpg

Zheglov, Alexei. 2014. “Beyond VSM: Understanding and mapping your process of knowledge discovery”, Lean Kanban Central Europe. Slides: https://goo.gl/ay6P7U, Video: https://vimeo.com/ 114542264

Slides: slideshare

1. See work as flow (from customer need, to needs met)

2. See workflow as a sequence of knowledge discovery steps

3. See knowledge work as a service

4. See your organization as a network of services

Look at through the Kanban Lens

Whole Organisation KanbanKOrW

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