the museums, libraries and archives council public libraries and wifi david potts senior network...

The Museums, Libraries and Archives CouncilThe Museums, Libraries and Archives Council

Public Libraries and WiFi

David PottsSenior Network Adviser

The Museums, Libraries and Archives Council

The Museums, Libraries and Archives CouncilThe Museums, Libraries and Archives Council

Agenda

• The People’s Network

• Background to WiFi development

• Libraries supporting others

• Why WiFi in public libraries?

• The pilots

• Evaluation

• Next steps

The Museums, Libraries and Archives CouncilThe Museums, Libraries and Archives Council

The People’s Network Infrastructure

• National mosaic of local networks

• 90% broadband connectivity

• Accessible ICT in trusted local venues (libraries)

• Delivered on time, in budget

The Museums, Libraries and Archives CouncilThe Museums, Libraries and Archives Council

The People’s Network

• Successful project• 4,200 libraries• 3,000 UK online

centres• 30,000 terminals• 60 million hours• Very popular• Building on success

• Instant ‘Shop window’ infrastructure

The Museums, Libraries and Archives CouncilThe Museums, Libraries and Archives Council

Framework for the Future• Published February 2003 by

DCMS• Restates the importance of

libraries • Offers a 10 year development

vision• Challenges for the People’s

Network• How to use the network?

• MLA Action Plan• Digital Citizenship• People’s Network Service • Widening access

The Museums, Libraries and Archives CouncilThe Museums, Libraries and Archives Council

Components

• Personalised interface• Online enquiries• ‘Sense of Place’ resources• Virtual reference shelf• e-government• Web browsing!• WiFi could help widen

access to the People’s Network Service

The Museums, Libraries and Archives CouncilThe Museums, Libraries and Archives Council

Background

• 10 Downing Street• MLA, OeE, DTI, Intel

• Stephen Timms, Minister for e-Commerce

• Pilots idea• Identifying funding

The Museums, Libraries and Archives CouncilThe Museums, Libraries and Archives Council

Libraries supporting others

• UK online centres• Key government target

on universal Internet access

• E-government• National and local

• Broadband• DTI• TCA

The Museums, Libraries and Archives CouncilThe Museums, Libraries and Archives Council

Department of Trade and Industry

“To ensure the competitiveness of the UK economy, broadband needs to be available to as many people as possible. Better partnerships between the broadband industry, Government, the regions, local government and local communities will allow every community to experience the same advantages broadband brings to some rural communities already – and in a far shorter timescale than ever envisaged.”

The Museums, Libraries and Archives CouncilThe Museums, Libraries and Archives Council

The Countryside Agency

“To make life better for people in the countryside and to make the quality of the countryside better for everyone”

To improve life for people in the countryside:•boosting and improving essential rural services•improving the economic potential of the countryside

The Museums, Libraries and Archives CouncilThe Museums, Libraries and Archives Council

Why WiFi in public libraries?• Target rural libraries

• Often only broadband location• Internet ‘on the pause’

• Fast food restaurants, train stations, coffee shops

• Laptops already being brought in

• Existing People’s Network infrastructure

• Experimenting with new technology

• Familiar location• Are libraries good locations for

WiFi hotspots?• Opportunity for libraries to

experiment

The Museums, Libraries and Archives CouncilThe Museums, Libraries and Archives Council

Issues to be explored

• Ease of installation• True cost

• Setting up costs

• Usage levels• Impact on front line staff• Robustness of technology• Security• Charging• Anything else

The Museums, Libraries and Archives CouncilThe Museums, Libraries and Archives Council

The Pilots - Locations• Ayton Library (North Yorkshire)• Barnard Castle Library (County Durham)• Belper Library (Derbyshire)• Brewood Library (Staffordshire)• Chatburn Library (Lancashire)• Launceston Library (Cornwall)• Lyndhurst Library (Hampshire)• Potton Library (Bedfordshire)• Princetown Library (Devon)• Sandwich Library (Kent)

The Museums, Libraries and Archives CouncilThe Museums, Libraries and Archives Council

The Pilots

• Hardware for loan• PDAs, laptops

• Different scenarios• Inside the library• Inside and outside the

library

• 12 months duration

The Museums, Libraries and Archives CouncilThe Museums, Libraries and Archives Council

Evaluation

• How often is hotspot accessed?

• For how long?• When?• Session interrupted?• Charging successful?

• How much are people willing to pay?

• Staff impact• Network impact

The Museums, Libraries and Archives CouncilThe Museums, Libraries and Archives Council

Next steps

• Disseminate evaluation

• National rollout?• Museums, Archives?

The Museums, Libraries and Archives CouncilThe Museums, Libraries and Archives Council

Summary

• People’s Network success is the key

• Organisations willing to invest in libraries if we can respond effectively

• Libraries seen as innovators

• The need to keep trying new approaches

ContactContact

david.potts@mla.gov.uk

www.peoplesnetwork.gov.uk

www.mla.gov.uk