the need for investment in the digital lives of all
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The Need for Investment in the Digital Lives of All
Daniel X. O’NeilCity Club of Chicago
September 8, 2014
1
@danxoneil @smartchicago
April 10, 2023 2
Points
• Where you from?• About Smart Chicago• A focus on infrastructure for others• What you can do
@danxoneil @smartchicago
April 10, 2023 3
Where you from?
April 10, 2023 4
Where you from?
April 10, 2023 5
Where you from?
April 10, 2023 6
Where you from?@danxoneil @smartchicago
April 10, 2023 7
So anyway ya, buy all my books on Amazon. Thanks.
@danxoneil @smartchicago
April 10, 2023 8
OK enough of that. Let’s talk about something that really matters.
@danxoneil @smartchicago
April 10, 2023 9
Our PrinciplesTechnology
OpenEveryoneChicago
April 10, 2023 10
First thing I want you to know is we have just 3
employees
@danxoneil @smartchicago
April 10, 2023 11
Our PrinciplesTechnology
OpenEveryoneChicago
April 10, 2023 12
We’re all about technology
• Everything we do relates to technology
• We are of and about the Internet• We believe in the transformative
power of the Internet to change lives and build the economy for all
@danxoneil @smartchicago
April 10, 2023 13
We are open
• Open source code• More importantly: open processes,
open minds, open methods• Allowing others “in”, wherever that
may be
@danxoneil @smartchicago
April 10, 2023 14
Target market: everyone
• We believe in the power of the network
• The network needs everyone in it in order for it to be powerful
• We work on solutions that cover the entire city
@danxoneil @smartchicago
April 10, 2023 15
Chicago is our middle name
• All of our work is done here• Unique and thriving ecosystem • We serve as a model for others
@danxoneil @smartchicago
April 10, 2023 16
The Strategy
April 10, 2023 17
Access, Skills, and Data
Smart Chicago is a civic organization devoted to improving lives in Chicago through technology. We work on increasing access to the Internet, improving skills for using Internet, and developing meaningful products from data that measurably contribute to the quality of life of residents in our region and beyond.
@danxoneil @smartchicago
April 10, 2023 18
AccessIf you’re not connected to the Internet, it is difficult for technology to be of much use to you.
@danxoneil @smartchicago
April 10, 2023 19
SkillsIf you can’t use the Internet, being connected isn’t going to be all that meaningful.
@danxoneil @smartchicago
April 10, 2023 20
DataWe construe data as content. Because there has to be something meaningful to look at once you’re connected and skilled.
@danxoneil @smartchicago
April 10, 2023 21
The Founders: 2 Philanthropies, 1 Municipality
April 10, 2023 22
The John D. and Catherine T. MacArthur Foundation
• A center for ideation and conception
• Julia Stasch: 2007 report, “The City that NETWorks”
• Our primary source of funding
@danxoneil @smartchicago
April 10, 2023 23
The Chicago Community Trust
• Provides housing for the organization and is fiscal agent
• At the center of funding and knowledge for the region
• Critical financial, human resources, and other support
@danxoneil @smartchicago
April 10, 2023 24
The City of Chicago
• The most important policy lever in the region
• Departmental relationships
• A critical partner for having impact and getting things done
@danxoneil @smartchicago
April 10, 2023 25
The Funding
April 10, 2023 26
Sources of Capital
• MacArthur: primary; essential• CCT: critical back-office support as well as grants• Sprague: on-target programs centered on health• Knight: an essential, growing partner focused on
civic engagement • Cook County: to do open data work
@danxoneil @smartchicago
April 10, 2023 27
We function as a tech development outfit.
April 10, 2023 28
The Work
April 10, 2023 29
Focus on infrastructure
We make technology, programs, and initiatives that allow others to be more effective— to provide clarity and impetus
@danxoneil @smartchicago
April 10, 2023 30
Amazon Web Services
• We host dozens of apps for civic hackers
• At a moment’s notice & for as long as they want
• This allows us to be helpful at the moment of inspiration
• Eliminating stoppers, encouraging innovation
@danxoneil @smartchicago
April 10, 2023 31
Project Work and Office Space
• We have three employees at Smart Chicago
• A deliberate strategy to spread revenue, power, and growth across the ecosystem
• We are founding tenants of 1871, going back to May 2012
• We’ve helped jumpstart a half dozen companies
• OpenGov Hack Night— an institution. There because of our seats
@danxoneil @smartchicago
April 10, 2023 32
CUTGroup
• Civic User Testing Group as a new model for UX testing, digital skills development, and community engagement in civic tech
• 800+ residents are available• We’ve paid each of them a $5 VISA gift
card. When they participate in a test, they get a $20 gift card
• We help the developers design and implement UX testing and it allows us to be deeply engaged with communities while improving digital skills
@danxoneil @smartchicago
April 10, 2023 33
Eliminate The Digital Divide Advisory Committee
• I am the chair of this state-based grant program
• They give grants to community technology centers all over the state of Illinois
• Allows me to be more plugged in to the investments happening outside of a particular jurisdiction
@danxoneil @smartchicago
April 10, 2023 34
Cook County Open Data Work
• We have a contract with the County to assist them with their data portal
• Pure block-and-tackle technical assistance
• Helping publish data that grows the ecosystem
@danxoneil @smartchicago
April 10, 2023 35
And we produce a lot of software.@danxoneil @smartchicago
April 10, 2023 36
Foodborne Chicago
• We use computers & code to search Twitter for tweets related to food poisoning in Chicago
• We do as much as we can to automatically zero-in on the tweets we think are really about a possible food poisoning case and really coming from Chicago
• Then real humans review the tweets and @reply back to people with a link back to our site, hoping to generate legitimate service requests
@danxoneil @smartchicago
April 10, 2023 37
Chicago Early Learning
• Easily find early learning programs near your home or work
• Compare programs side-by-side to select the highest quality option for your child
• Kick off the enrollment process
@danxoneil @smartchicago
April 10, 2023 38
Chicago Works For You
• Citywide dashboard with ward-by-ward views of service delivery in Chicago
• Slice, dice, view, review• Sort by whatever interests you• Automatic, running totals
@danxoneil @smartchicago
April 10, 2023 39
Chicago Health Atlas
• View citywide information about health trends and take action near you to improve your own health
• Our health programs are run by Kyla Williams• Also: Smart Health Centers
@danxoneil @smartchicago
Sometimes I wonder: where are all the people?
@danxoneil @smartchicago
Big data can be
empty of humans.
@danxoneil @smartchicago
Thing is:Humans
have immense
use.
@danxoneil @smartchicago
April 10, 2023 43
OK just two more things.
April 10, 2023 44
Chicago School of Data
• There is a Chicago School of Data emerging
• One that places people at the center
• One in the service of people
@danxoneil @smartchicago
April 10, 2023 45
Chicago School of Data
• Chicago School of Data Days• Friday and Saturday, September
19 and 20• Let’s do this
@danxoneil @smartchicago
April 10, 2023 46
We have a chance to make Chicago the most dynamic digital city in the world.
@danxoneil @smartchicago
April 10, 2023 47
Tell me where you’re from.
@danxoneil(773) 960-6045doneil@cct.org
@danxoneil @smartchicago
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