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The 8/15/2017

HR Topicswww.hrtopics.com SHRM-SCP

SPHR Kleiman, Lori1

Stability for Alignment Create to How world: VUCA new

© HR Topics | ‹#›

The new VUCA world: How to Create Alignment for Stability

Lori Kleiman, SPHR SHRM-SCPWeb : www.hrtopics.comEmail : lori@hrtopics.comPhone: 847-917-0053Tweet me! @lorikleiman

© HR Topics | ‹#›

Lori

Out of

Making lemonade

Lemons!

Family Business

HRpartners

Gallagher

HR Topics

Masters Degree

SPHR

SHRM-SCP

© HR Topics | ‹#›

VolatilityRate of change

ComplexityMultiple key

decision factors

UncertaintyUnclear about the

present

AmbiguityLack of clarity about meaning of an event

Pre

dict

ion

abou

t fut

ure

impa

ct?

Available Data

+

+–

What is VUCALK1

Stability for Alignment Create to How world: VUCA newThe /15/2017

HR Topicswww.hrtopics.com SHRM-SCP

SPHR Kleiman, Lori2

© HR Topics | ‹#›

What is VUCA

• The situation is understandable, but not predictable• Nature, speed, volume and magnitude of the change are great

Volatile

• Understanding of impact does not exist, Information is readily available• Lack of ability to predict

Uncertain

• Many interrelated parts; can be predicted, but massive impact• Chaos meets issue management

Complex

• There is no previous experience – we don’t know what we don’t know• Hazy reality and mixed meanings

Ambiguous

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Where do you see your organization?

VolatileUncertainComplexAmbiguous

LK [3]1

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VUCA’s impact on the way we approach business

Reframing challenges that face the business

SWOT analysis for the future

Combination of what you know and what you are able to predict

8/15/2017

HR Topicswww.hrtopics.com SHRM-SCP

SPHR Kleiman, Lori3

The Stability for Alignment Create to How world: VUCA new

© HR Topics | ‹#›

SCAILES Framework

SystemsSystems

ComplexityComplexity

AdaptiveAdaptive

InnovativeInnovative

LearningLearning

EmergenceEmergence

StrategicStrategic

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Social Media allows trends to scale at speeds never seen before

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Effective HR Partners

Credible Activist

Strategically Positioned

Human Capital Curator

Culture and Change

Champion

Analytic Designer & Interpreter

Technology and Media Integrator

Total Reward Steward

Compliance Manager

8/15/2017

HR Topicswww.hrtopics.com SHRM-SCP

SPHR Kleiman, Lori4

The Stability for Alignment Create to How world: VUCA new

© HR Topics | ‹#›

Strategic Executive who is Action oriented and Tech savvy

© HR Topics | ‹#›

Leadership in a VUCA world

Unleash Unleash the full

potential of your team

Inspirational

Motivating

Move beyond

the norm

Paradigm Shifter

© HR Topics | ‹#›

Focus on what drives your organization

Return on Investment

Market Share

Industry leader

Product development

Risk diversification

8/15/2017

HR Topicswww.hrtopics.com

Lori SHRM-SCP

SPHR Kleiman,5

The Stability for Alignment Create to How world: VUCA new

© HR Topics | ‹#›

Strategic drivers that determine growth and

engagementPrice

ProductPromotion

Place

Creation

ConnectCulture

Collaborate

© HR Topics | ‹#›

Leadership Tactics from US Army Colonel Eric Kail

• CommunicateClearly

• Ensure intentis understood

Volatile• Get fresh

perspective• Be Flexible

Uncertain

• DevelopCollaborativeLeaders

• Value interimsolutions

Complex• Active Listening• Incremental

dividendsAmbiguous

© HR Topics | ‹#›

Impact on our people

60%of new leaders underperform

in their first two years(Business Wire)

National turnover rate is currently at

23.6 %,and is expected to rise

(Bureau of Labor Statistics)

43% of workers report they don't feel valued by their employers

(Career Builder)

70%of variance in employee engagementis due to interactions with managers

(Gallup)

8/15/2017

HR Topicswww.hrtopics.com

Lori SHRM-SCP

SPHR Kleiman,

Lori

SHRM-SCP SPHR

Kleiman,

The Stability for Alignment Create to How world: VUCA new

Tweet your thoughts @lorikleiman

© HR Topics | ‹#›

Business trends impacting HR

Concern over skills gap

Top quality for Leadership –

honesty

38%of workforce is MANAGED by

millennials

34% of American workforce are

freelance!

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Which of these do you face?

Finding talent aligned with our new workGig economy Issues with diversity in the workplaceRetaining top talentDeveloping our employees

8/15/2017

HR Topicswww.hrtopics.com

Lori SHRM-SCP

SPHR Kleiman,7

The Stability for Alignment Create to How world: VUCA new

© HR Topics | ‹#›

Organizational Design

Empowerment

Matrix Structure

Gotta ask my bossI’ll decide!

Beats me

LK [4]1

© HR Topics | ‹#›

Employee Development

•Assess job fit before promotion

•Define what a leader looks like

•Transition programs•Ongoing Blended learning

LK [5]1

© HR Topics | ‹#›

Diversity

8/15/2017

HR Topicswww.hrtopics.com

Lori SHRM-SCP

SPHR Kleiman,8

The Stability for Alignment Create to How world: VUCA new

© HR Topics | ‹#›

Gig EconomyLK [6]1

© HR Topics | ‹#›

Communication

© HR Topics | ‹#›

HighPotential Competencies

Talent

PotentialBehavor

Organizational Strategic Initiatives

Ambition

Engagement

© HR To p ics

Performance

8/15/2017

HR Topicswww.hrtopics.com

SHRM-SCP

SPHR Kleiman,9

Lori

The Stability for Alignment Create to How world: VUCA new

© HR Topics | ‹#›

Modification of Current Job

Modification of Current Job

Self DirectedDevelopmentSelf DirectedDevelopment

ExternalExperiences

ExternalExperiences

Stretch Assignments

Stretch Assignments

IndividualizedFeedback

IndividualizedFeedback

Beyond Traditional Training

LearningEvents

LearningEvents

LK [7]1

© HR Topics | ‹#›

Goal Setting

Key drivers of corporate success

Defining acceptable ROI

Honest reflection of future

© HR Topics | ‹#›

Walk a mile in your CEO’s shoes

8/15/2017

HR Topicswww.hrtopics.com

Lori SHRM-SCP

SPHR Kleiman,10

The Stability for Alignment Create to How world: VUCA new

© HR Topics | ‹#›

Influence is key – not position or title

© HR Topics | ‹#›

CommunicateCommunicateCommunicate

© HR Topics | ‹#›Convince with LOGIC

Inspire with Emotion

8/15/2017

HR Topicswww.hrtopics.com

Lori SHRM-SCP

SPHR Kleiman,11

The Stability for Alignment Create to How world: VUCA new

© HR Topics | ‹#›

Communication competencies

Direct Understanding

Reliable Trustworthy

© HR Topics | ‹#›

Tips

Embrace riskRedefine success

Keep ego(s) in check

Keeplearning

Be open to everyone and

theirideas

Accept multiple options –

embrace both rather than

either or

Let go what you can’t control

© HR Topics | ‹#›

We all win together

8/15/2017

HR Topicswww.hrtopics.com

Lori SHRM-SCP

SPHR Kleiman, 12

The Stability for Alignment Create to How world: VUCA new

© HR Topics | ‹#›

Lori Kleiman SPHR SHRM-SCP|

Web : www.hrtopics.comEmail : lori@hrtopics.com@lorikleimanConnect on linked In!

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