the true cost of quality in today's economy july 30th
Post on 11-Feb-2015
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The True Cost of Quality in Today’s Economy
Maintaining quality products and services along with a high level of
customer satisfaction is critical for maximizing profit in today’s global
economic climate. However, quality management is often a target for
budget cuts and personnel changes as profit margins get squeezed. The
end result of removing these checks and balances is that companies
fall into a ‘Quality Death Spiral’.
Topics Covered Include:
Evaluating the impact of the current economy on quality management
departments around the world.
Exploring the critical problems with traditional cost reduction methods in quality
management.
• Overcoming the most common roadblocks to improvement.
• The link between profit and proactive management.
• Building a business case for investment in quality and potential solutions to
maximize ROI.
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