to develop skills on basic customer service, collection efficiency, communication & time

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MTO Strategy Map. To hit the annual local revenue target. To collect taxes, fees & charges with courtesy & competence. Customer Satisfaction. To explore other sources of income. To disburse efficiently & effectively. To seek commitment of stakeholders for cost - PowerPoint PPT Presentation

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To develop skills on basic

customer service, collectionefficiency,

communication & timemanagement

To assign personnel based

on items & performance

To reward performing &

innovative employees

To establish customer feedback system

To closely coordinatewith Brgy Councils & Zonal

AssembliesTo computerize TaxCollection System

To hit the annual local revenue target

To explore othersources of income

To collect taxes, fees & charges with courtesy & competence

Learning &Growth

Internal Process

To disburse efficiently& effectively

To seek commitmentof stakeholders for cost

efficiency & revenue generation

FinancialPerspective

CustomerSatisfaction

MTO Strategy MapMTO Strategy Map

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Monday, April 24, 2023

Monday, April 24, 2023

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Monday, April 24, 2023

Monday, April 24, 2023

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