tracking skilled workforce readiness
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Tracking SKILLED
workforce readiness Che Zulhaimee Abdullah
CTRM Sdn Bhd
1
TOPICS of the day…
CTRM Overview HR Funnel Strategic TVET Partners Specialist Programs
2
3
Incorporated on
28 AUGUST 1990
Listed on Malaysian Bourse
4 SEPTEMBER 1992
Market capitalization
RM2.4 bil (USD0.6 bil)
Operating revenue as at 31 Mar’17
RM12.1 bil (USD 2.9 Bil)
Total assets as at Mar ‘17
RM43.8 bil (USD 10.4 bil)
Manpower strength
60,000 ~
One of Malaysia’s leading conglomerates with diversified interests in :-
On November 4th 2013, DRB-HICOM Group acquired CTRM from the Ministry of Finance Inc.
SHAREHOLDER BASE
As at 31st March 2017, DRB-HICOM had a total of 38,964 shareholders, with Etika Strategi Sdn Bhd and Lembaga Tabung Haji holding the highest equity at 55.9% and 5% respectively.
Foreign shareholding registered at
8.8%
AUTOMOTIVE
SERVICES
PROPERTY
ASSET & CONSTRUCTION
Shareholding structure as at 31 March 2017
Based on DRB-HICOM’s Top 50 Shareholders EPF – Employees Provident Fund LTH – Lembaga Tabung Haji KWAP – Kumpulan Wang Persaraan (Diperbadankan)
DRB-HICOM Group Snapshot
444
31 companies 35,472 employees
Revenue:
RM3.6 billion
14 companies732 employees
Revenue:
RM427.3 million
60 companies 26,784 employees
Revenue:
RM8.1 billion
AU
TOM
OTI
VE, M
AN
UFA
CTU
RIN
G &
EN
GIN
EER
ING
DEFEN
CE
& A
VIA
TIO
N
SER
VIC
ES P
OSTA
L &
LO
GIS
TIC
S B
AN
KIN
G &
ED
UC
ATI
ON
PR
OP
ER
TIES, A
SSETS
CO
NSTR
UC
TIO
N
4
DRB-HICOM Group Core Sectors
5
Incorporated on
22 November 1990
Paid up capital
RM481 Mil (USD108 Mil)
Ordinary shares
RM17 Mil (USD3.8 Mil)
Redeemable Preference
Equity structure
DRB-HICOM 96.87%
PETRONAS 3.13%
Business focus
Manufacturing & Sub-
Assembly in Aerospace &
Composites
Employee strength
2,600 ~
Office & Facilities
Shah Alam, Selangor (HQ)
Batu Berendam, Melaka
(plant)
CTRM Snapshot
Building 5 Building 2 Building 1Building 3 Building 4
D I S T A N C E :
Kuala Lumpur – Melaka 152 km
KLIA - Melaka 135 kmSingapore – Melaka 245 km
KUALA LUMPUR
SINGAPORE
LAND AREA
58 ACRES
BUILD UP AREA
75K SQM (810K SQF)
VACANT LAND
11.7 ACRES
MELAKA
6
CTRM Plant
AEROSPACE COMPOSITES
MANUFACTURING
aero composites
COMPOSITE TESTING
testing laboratory
NON AERO-STRUCTURE COMPOSITES
MANUFACTURING
composites engineering
AERO COMPOSITES• COMMERCIAL
AEROSTRUCTURE
• MILITARY AEROSTRUCTURE
COMPOSITE TESTING• AEROSTRUCTURE
• NON AERO SPACE
NON AEROSTRUCTURE
COMPOSITES• INTERIOR
• TRANSPORTATION
• AUTOMOTIVE
• DEFENSE
CTRM Corporate Structure…
7
PRIMARY Customer… AEROSPACE MANUFACTURING MARKET IN ASIA IS LOOKING
POSITIVE AND THE
INDUSTRY HAS A LONG
TERM GROWTHPOTENTIAL AND STRENGTH
Strong market outlook in Aerospace Industry for the next 20 years
34,166 new aircraft by
2036 with the value of
USD 5.1 T
8
CTRM Aerostructure Journey
A3001st aero-structure
program :
AIRBUS A300 Fixed
Trailing Edge from
BAe Systems UK
A320Single aisle wing
program by BAe
Systems UK
A380Design and build FLELP
program by Airbus UK and
IOFLE program
by Spirit Europe
A400MVTP, HTP programs by ADS
MLGD by SONACA
NEF FPF by AIRBUS UK and
WTE by GKN UK
B787Fan Cowl
program by UTAS
A350ACR & Fan Cowl
programs by UTAS
J-Nose REFF program
by Spirit Msia
1991 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017
A350Droop Nose
program by
SONACA,
IBF OBF program by
GKN Deutschland
EC130 (H130)1st rotary aero-
structure program
by AIRBUS Helicopter
A320Sharklet program
by Korean Airline
B737, B777, B767 (Program P1-P9)
by Spirit Inc (USA)
E2190 / E2175GTF fan cowl program
by UTAS
EAGLE 150BTechnology transfer
program on EAGLE 150B
2-seater light aircraft
from Eagle Australia
1 Program
1 Aircraft model
We started with…
21 Programs ● 13 Aircraft models ● 1 Helicopter model ● 5 OEMs AIRBUS ▪ BOEING ▪ BOMBARDIER ▪ MRJ ▪ EMBRAER
…and today, we have secured
1996
LANCAIRTechnology transfer
program on LANCAIR
4-seater light aircraft
from Lancair USA
B787IBOS program and
ACR program by UTAS
GTFPrograms for
Bombardier C
Series & MRJ by
UTAS
V2500Program for A320
by UTAS
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Manufacturing Capability
Flat & Sandwich
Panels
High Precision
Monolithic Structure
Wide Range of Product Shapes and Complexity
Structural Bonding Major Assemblies
Control Surfaces | Fairings | Wing Components | Engine Nacelles
1 2
3 4 5Complex sandwich
structure
15,545
753
8,218
Purchase Line Items
Active Delivery Line Items
Quantity Delivery per month
10
CTRM Demographic Info
Age Attrition Rate
1.97%
1.44%1.18%
FY 2014/15 FY 2015/16 FY 2016/17
Gender Distribution Year of Service
Male : 86%
Female : 14%
396 (14.9%)
1,646 (61.9%)
229 (8.6%)
385 (14.5%)
< 1 1 - 5 6 - 10 > 10
43 (86%)
373 (66%)
1,744
(86%)
7 (14%)
195 (34%)
294 (14%)
MANAGEMENT
ENGINEER / EXECUTIVE
NON EXECUTIVE
(TECHNICAL/SUPPORT)
Female
Male
2,038618
1,899 Technical
139 Admin
Manpower Growth
Based in Perth, Australia
Start operation in Melaka
Y1997
Y2003
Y2009
Y2014
Y2016
Y2017
22
242
30
609
2,372
2,834
2,656
Job Distribution
1,776
(66.8%)
668
(25.1%)
176
(6.6%)
36
(1.3%)
< 30 31 - 40 41 - 50 > 50
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TALENT Management Model
Prime Process
Common Process
On-Shelf Ready
Pool
Apprenticeship Program
Job Person Matching
Direct
Hiring
• Apprentice
• INSEP
• SL1M
• Blue Collar
• Diploma Industri
Right Skill Right Person
Pool
12
TALENT Management Blueprint
To equip our people
with knowledge and
skills in operating and
managing day-to-day
operations, developing
others and facilitating
change to meet future
challenges
OBJECTIVES
13
TVET Collaborations
14
PROGRAMMES
• STRUCTURED INTERNSHIP• APPRENTICESHIP• TAHFIZ AERO• INSEP• DIPLOMA INDUSTRY• SL1M
TVET PARTNERS
SPONSORS
TVET Program
Apprentice MYLAND, IKBN
Blue Collar KKTM, ADTEC
INSEP MISDEC
Industrial KKTM-CTRMDiploma
Degree SL1M
POWERED BY
S T R A T E G I C
PARTNERSHIP
EXISTING PRE-EMPLOYMENT DEVELOPMENT PROGRAM
15
Diploma &
Degree in Aero
Composites
Manufacturing
Technology
COMPOSITES MANUFACTURING
TECHNOLOGYBLUE COLLAR INSEPINDUSTRIAL
DIPLOMAAPPRENTICE
SPM,
TAHFIZ (10 Juzuk)
SKM 2 /3
(Intern / Graduates)Diploma SPM / Certificate Skm2 /3 Diploma
3 mths Theory +
9 mths OJT
2 mths Theory +
2 mths OJT
2 mths Theory +
6 mths OJT3 years 3 years 4 years
SKM IIProfessional
Certificate
Professional
Certificate
MARA, JPK &
CTRMDiploma Degree
CTRM, MISDEC,
MYLAND,
TVET partnership
CTRM,
TVET partnershipCTRM, MISDEC
KKTM
Masjid TanahDHUAM DHUAM
CTRM, MISDEC,
MYLAND,
TVET partnership
CTRM, ADTEC Taiping,
KKTM Masjid Tanah,
ILP, Giat MARA,
IKBN, GMI
MYLAND,
MISDEC
KKTM
Masjid Tanah,
Melaka
DHUAM, Pekan,
Pahang
DHUAM, Pekan,
Pahang
CERTI
FICATION
LOCATION
PARTNERTRAINING
DURATION
ENTRY
NEW PROGAMS(Enrollment will
commence in Feb’18
subject to MQA
approval)
PEOPLE Development Strategy
LEADERSHIP
1. NDT Level 2 & 3
2. DSQR
3. MRB Engineer
4. Design Engineer
5. Composites Repair
6. CNC Programmer
7. FARO Laser Tracker
8. Kitting Nesting
SPECIALIST
DEVELOPMENT
1. Future Managers
Development Program
2. Talent Management
Program
• Managerial Dev.
Program
• Executive Dev.
Program
3. Core Competency Based
Training Program (People
Capability Roadmap
Framework)
SKILL MATRIX
1.Skill Matrix Program
(Process Based)
• Before Cure
• After Cure
• Quality Inspector
• Test Lab Technician
• Composites Repair
2. Skill Matrix Program
(Support)
• Warehouse &
Logistic
• Tooling
• FEM
Skill & Competency
(Technical, Management & Leadership)Foster a culture that promotes organizational, professional,
operational excellence and advancement through skill and competency
16
PEOPLE Competency
17
Skill Matrix
Coach & Buddy
System
Powered by In-house
Trainer
Total
GRADUATED 286
SKM2
SKM3
DKM
DLKM
staff
Recognition of Prior
Achievement (RPA) or formerly
known as the Accreditation of
Prior Achievement is a method
to give recognition to any
individual who can
demonstrate skills outlined in
the National Occupational
Skills Standards (NOSS) based
on prior experience and
achievements.
PPT | RPA
REGISTERED
in 2018181staff
NOSS MT-010
MC-041
FB-016/100
FB-024
MC-031
IL-013
Up-Skilling Program
Composites Aero
Quality
Finance
Office Admin
Metal Stamping
Logistics
PPT Program Upskill Program
107 staff
299 staff
SKM24 staff
SKM348 staff
DKM35 staff
DLKM20 staff
SPECIALIST Programs
PHASE III2018 ~ 2019
PHASE I2015 ~ 2016
PHASE II2017 ~ 2018
SPECIALIST DEVELOPMENT FRAMEWORK
• DSQR (Delegated Supplier Quality Representative)
• MRB RP3 for A400M
• NDT Level 3 (the highest level in NDT) – certified to ASNT, PCN and EN4179
NDT Level 2
NDT Level 3
MRB Engineer
Design Specialist
CNC Programmer Engineer
Kitting Nesting Programmer
PLC Programmer Engineer
Overhead Layup Projector Programmer
FARO Laser Tracker Engineer
Autoclave Programmer
CNC Programmer
Composites Repair Specialist
19
SKILL Development
Skill Matrix
Program
PRODUCTION
LEVEL 1complete
LEVEL 2complete
QUALITY
CTRM TL
COMPOSITE
REPAIR
TOOLING
Completed
In progress
Specialist Dev
Program
NDT L2/SL1M
NDT Level 3
MRB Engineer
Phase 12015-2017
LEVEL 3complete
Design Specialist
Composites Repair
Specialist
CNC Programmer
Engineer
Kitting Nesting
Programmer
PLC Programmer Engineer
Phase 22018-2019
Aerospace Engineer
Development Program
Modules
Completion
End
2019
End
2019
End
2019
End
2019
End
2018
20
ENGAGEMENT Footprint
21
ENGAGEMENT Satisfaction Index
Category 1 :
Awareness on
the CTRM Vision,
Mission & Values
Overall0% 100%
90%
Overall0%100%
86%
Overall0%100%
87%
Overall0%100%
62%
Overall0% 100%
70%
Overall0%100%
63%
Overall0%100%
70%
Overall0%100%
85%
Category 2 :
Implications &
Understanding
on CTRM
Vision, Mission & Values
Category 3 :
Proud to be
CTRM
Employee
Category 4 :
Management
Style &
Decision
made
Category 5 :
Employee
Recognition &
Appreciation
Overall0%100%
90%
Overall0%100%
82%
Category 6 :
Efficiency in
Communication
Category 7 :
Employee
Satisfaction on
Working
Environment & Ambience
Category 8 :
Employee
Satisfaction on
Facility &
Benefits
Provided
Category 9 :
Implications &
Feedback on
Hicom
Management
System
Category 10 :
Employee
Satisfaction on
Health, Safety
& Environment
Yr2017Yr 2016
79%
2017
Overall
ENGAGEMENT
index
benchmark 68% by Gallup survey
WORK-LIFE
BALANCE snap shot
BEST Employee Award
Staff ENGAGEMENT
Program Gotong-
Royong Bubur Lambuk
Hospital Visit &
Welfare Program
Sport Activities
Community Program
Help the Underprivileged
Funeral assistance
Surprise CNY Festive Visit
Our Apprenticeship
Program
TAHFIZ
Aerospace
AWARDS & Recognitions
33
2016
HRDF Award
2017
Asia HRD Award
MIHRM Award (Silver Award)
Creativity &
Innovation
Employer of Choice
Contribution to Organization Award
SQIP |BEST IMPROVER Award
GOLD ACHIEVEMENTCompanies Demonstrating
High Productivity Using
Local Talents
2018
Thank YouDanke고맙습니다
34
Q&
A
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