training bot-platform - bot2abc.com
Post on 15-Feb-2017
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BOT2ABCTRAINING PLATFORM
INVOLVING CLIENTS INTO THE PROCESS OF USING COMPANY’S PRODUCTS
HELPS TO MASTER THE PRODUCTS ON THE DIFFICULT MARKETS
• Financial sector • High Tech • Distribution of industrial equipment • IT • Complex services
CONSTRUCTION OF SYSTEM
There are four stages of communication with customers to increase conversion
1 2 3 4
STAGE 1. AUTOMATIZATION 90% OF A CLIENT TRAINING PROCESS WITH CHATBOT
• interviewing users, • give information in batches, • addressing the questions to the proper audience, • providing communication between expert and student, • gather and analyzing the data, • helping users timely informing them about company’s
services.
Chatbots take the main load in the process of training the client. They educate users 24/7:
STAGE 2. SHARING EXPERIENCE BETWEEN STUDENTS
The solution of Emerging issues during the course is a communication of students who are at a similar stage of
training
STAGE 3. COMPANY’S EXPERT CONSULTATION
The expert holds the consultation by leaving recommendations in the open community.
Student’s cases build the knowledge base and improve the company's initial course.
STAGE 4. SALE OF THE PRODUCTS THAT CORRESPOND CUSTOMERS NEEDS
There are automatic and personalized offers during reaching a certain level of knowledge.
AWARDS AND RATINGS
Rating system of users success helps them to understand when they are ready to use the product.
SECRET SAUCE
Chat magic + small, clear topics + communication with "classmates" + support of the expert + professional tools + rankings and awards.
SUPPORTED MESSENGERS
POSSIBILITY TO IMPLEMENT THE SYSTEM IN THE MOST POPULAR INSTANT MESSENGERS.
Twitter Skype Slack Facebook Telegram
TEAM COMPETENCE
• Automation systems, • Internet Marketing, • International IT solutions, • Launching startup projects, • More than 10 years of experience in the B2B-
segment.
OFFER
Content creation
Automation of the learning process
Creating a community of potential customers
Cultivation for requirements product
Analytics and metrics of each student
Sale in the learning process.
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