transformation: where the value lives - amelia muller, standard bank

Transformation: Where the Value Lives

Amelia Muller, Group Head: ResourcingStandard Bank

#intalent

Dramatic shift: Needed to transform

Transactional recruitment

Agency Orientation

Business Differentiator

+ Commercial

Business Partner

Challenge 1: Complexity in candidate attraction

Fierce competition for scarce skills

Myriad of sourcing channels to leverage

Bra

nd a

ppe

al & re

puta

tion

De

ma

nd

& S

upp

ly d

yna

mic

s

Challenge 2: A seamless candidate experience

ExperienceSlick on-boarding experience…

the moment of truth

Hiring Manager chemistry

Career & Learning prospects

Can

dida

te

Authentic EVP

What’s in it for meInst

an

t g

rati

fic

ati

on

Challenge 3: Insightful analytics in Big data era

Market intelligence+

Candidate research+

Measurable MI=

Business Sweet Spot

Smart Data Mining

Challenge 4: From order taker to expert advisor

Expert advisor

On top of latest industry trends

Business demand planning for proactive

delivery

Speak the language of HR and business

Food for thought: Where the magic lives…

1. The candidate is a potential customer

2. And a customer is a potential candidate

Same energy and effort must be invested in the candidate experience and smartly leveraging brand and customer marketing efforts

Food for thought: Resourcing Savvy in digital era

Agility to adapt in fast changing social media landscape

Critical to engage with young talent

Continued sourcing channel optimisation investment

And a final thought…

The Factor

Hum

anThe of the

matter is how top talent feel about the

organisation and their leaders…

… not only what they think and do

Thank you!

Amelia Muller, Group Head: ResourcingStandard Bank

#intalent