travel savings for small businesses• describe workforce travel • 7 tips 1. match lodging...
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Travel Savings for Small Businesses:
Tips for Controlling and Managing Workforce Travel Costs
November 17, 2010
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Meet Your Speakers
• Kyle Rogg
– SVP, Business Development, CLC Lodging
• Julio Farach
– VP, Marketing, CLC Lodging
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About CLC Lodging
• Founded in 1977
• Serves companies with workforce travelers
• Nearly 9m room nights per year
• Offer Savings Card with 20‐40% off rates at 10,000 hotels
NFIB Member Offer: Free Savings Card Membership($9.95 value)
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Today’s Goals
• Define workforce travel.
• Provide you with actionable insights that youcan use to control & save on your lodging expenses.
– Control: Provide 4 changes you can make to your lodging use that will save money in the long run.
– Save: Identify 3 cost savings opportunities.
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• Describe workforce travel
• 7 Tips
1. Match lodging solution to your traveler.
2. Track your lodging spending.
3. Establish a company travel policy.
4. Put controls on workforce travel.
5. Understand your options for lowest rates.
6. Take advantage of low price guarantees.
7. Cut the time spent on workforce travel.• The future of hotel savings• Q&A
Today’s Agenda
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What is “workforce travel?”
Example Roles•Retail merchandiser – stocks shelves•Cell phone tower erector crew•School bus delivery crew•Regional sales manager –automobile parts
Example Industries •Business Services•Wholesale Trade•Transportation•Manufacturing•Construction•Retail
Workforce travelers tend to wear boots vs. suits
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1. Match lodging solution to your traveler
• Understand traveler profile‐‐Workforce travelers vs. corporate travelers
• Mid‐scale/economy hotels vs. upscale
• Amenities: Workforce travelers have different requirements
Pay only for hotel services, locations or amenities that your business needs.
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2. Track your lodging spending
• Measure– Track workforce traveler stays
– Quantify your lodging spend
• Benchmark your rates against a standard
You manage what you measure.
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• Identify What’s Acceptable– Hotel rate range
– Per diem amounts
– Personal use
• Keep It Fair & Flexible
• Review Annually
3. Establish a company travel policy
Avoid pitfalls of assuming your travelers know your travel policy. Put it in writing.
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• Analyze travel to see if you need more controls.
• Limit hotel types, prices and locations.
• Simplify hotel search with network parameters.
• Enforce travel policy.
4. Put controls on workforce travel
Control increases efficiency while limiting surprises.
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5. Understand your options for lowest rates
• Know The Pros & Cons Of Using:– Coupons, Hotel Marquee Offers
– Lodging Savings Card
– Online Consolidators, Hotel Chain website
– In‐house staff
– Travel Agency
Choose the solution that consistently provides good hotels at a great price.
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• Know Where To Find Them– Websites
– Hotel chains
– Savings cards
• Know What They Are—Quality varies widely– Look for & understand the hotel price
guarantees available
– Read the detailed terms & conditions
6. Take advantage of low price guarantees
All guarantees are not created equal.
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7. Cut time spent on workforce travel
• Check your process for efficiency
– Negotiating rates
– Finding and booking hotels
– Verifying travel policy compliance
– Paying (e.g., Direct bill)
– Auditing and reconciling expense and lodging reports
Bottom Line: Determine the best use of your resources.
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1. Match lodging solution to your traveler
2. Track your lodging spending
3. Establish a company travel policy
4. Put controls on workforce travel
5. Understand your options for lowest rates
6. Take advantage of low price guarantees
7. Cut time spent on workforce travel
Ways to Save – A Recap
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• Improving Economy Means Rising Hotel Rates
• Hotel Bargains Getting Harder To Find
• Lodging Savings Isn’t Automatic; Takes Educated Approach
The Future of Hotel Savings
Bottom Line: $ Saved On Hotels = $ To Invest In Business
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Valuable Resources
• Workforce Travel Blog
– http://blog.checkinncard.com
• Case Studies
– Miller Transportation:– https://www.checkinncard.com/files/CorporateLodgingConsultants.pdf
– Others:
–http://www.clclodging.com/solutions/casestudies.cfm
• Wall Street Journal Article– http://www.clclodging.com/background/2008/WSJ_031708.pdf
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For more information please visit
http://www.nfib.com/checkinncard
Or call:
1.866.857.9747, Option 1
Valuable Resources and Offers
Get a FREE CLC Lodging savings card program registration:
Promotional Code: NFIB
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Additional NFIB.com Resources
When is Travel Insurance a Good Idea?http://www.nfib.com/business-resources/business-resources-item?cmsid=50238
Seven Tips for Keeping Money Safe While Travelinghttp://www.nfib.com/business-resources/business-resources-item?cmsid=48679
American Airports Catering to Business Travelershttp://www.nfib.com/business-resources/business-resources-item?cmsid=48481
Tips for Staying Healthy While Travelinghttp://www.nfib.com/business-resources/business-resources-item?cmsid=45574
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