trends and future technologies for the intelligent...

Ainārs BemberisCountry Manager, SAP Latvia

Trends and future technologiesfor the Intelligent Enterprise

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FutureSubtle Changes

PresentTech Terms

PastNothing new

Agenda

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In the beginning there was darkness.

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Invention of electric light: 1879

T h o m a s E d i s o n

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The world before 1900

Transportation Manufacturing

LivingCommunication

Oil & Gas Lighting

People had a ‚normal‘ life. Nobody ‚missed‘ the lightbulb.

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The world after 1900

Transportation Manufacturing

LivingCommunication

Electric Lighting

Yet, the availibilty of electricity changed every aspect of life fundamentally.

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S U P P L Y

T E C H N O L O G Y

Electrified Enterprise - The 3rd industrial revolution

A P P L I C A T I O N S

The lightbulb was the first publicly available application of industrial electricity.

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Electrified everything

Soon, people started adding electricity to all aspects of life:

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Intelligent everything

100 years later the same human nature drives us to add ‚intelligence‘ to everything.

Intelligent everything

So, no matter what business you are in, expect somebody to add a sensor to your product or process.

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The world after 2000

Transportation Manufacturing

LivingCommunication

LED-Lighting

No matter how futuristic you think today’s world is …

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The world in 2100?

Transportation Manufacturing

LivingCommunication

Organic-Lighting

It is only a snapshot of human evolution towards an even more advanced future.

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S U P P L Y

T E C H N O L O G Y

Intelligent Enterprise - 4th industrial revolution

A P P L I C A T I O N S

New technologies are getting cheaper and accessible, enabling new applications powered by data.

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Bill Gates on

'The Internet‘David Letterman, 1995

Sometimes we struggle

understanding the

benefits of new

technologies …https://www.youtube.com/watch?v=lskpNmUl8yQ

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Time

Progress

‚The Internet‘ is becoming

the next big thing

1995

Exponential Thinking

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Time

Progress

Where you thinkyou will end up in the future

Where you end upI did not expect this!

Exponential growth

surprise factor

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Time

Progress

Where you thinkyou will end up in the future

Where you end upI did not expect this!

Exponential growth

surprise factor

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Time

Progress

Where you thinkyou will end up in the future

Where you end upI did not expect this!

Exponential growth

surprise factor

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Intelligently connecting People, Things and Businesses

Connected Data

Integration

Collaboration

Mobile

Business Process

Innovation

Big Data

Machine

Learning

APIs

Natural

Language

Real-time

Analytics

IoT Networks

Microservices

The Intelligent Enterprise:

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Connected Data

Integration

Collaboration

Mobile

Business Process

Innovation

Big Data

Machine

Learning

APIs

Natural

Language

Real-time

Analytics

IoT Networks

Microservices

…. makes use of a lot of technologies:

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The Cloud…

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The Cloud is not fluffy.

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A programmable machine capable of

automatically carrying out a complex series

of actions.

Robot

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If you were to design a robot that washes

dishes, you might come up with something

like this.

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DesignDesign

Design

DesirabilityHuman Factors

ViabilityBusinessFactors

FeasibilityTechnology

Factors

By using Design Thinking, you can look at

challenges from all angles and come up with

an optimal and unbiased solution.

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All of these websites were created by a

robot software, that does not have any

physical shape.

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A robot choses automatically the ideal

layout from a set of possibilities, like a

human editor or designer would do.

flipboard.com

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Progressively improve performance

on a specific task from data,

without being explicitly programmed.

Machine Learning

Wikipedia

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Artificial

IntelligenceComputers programmed for ‘intelligent’ traits such as:

Knowledge, reasoning, problem solving, perception, learning,

planning and the ability to manipulate and move objects.

free from www.techopedia.com

Google Duplex

User AI Bot Business

“Get me an appointment at …”

“You are all set.”

Call

SAP Co-Pilot

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Applications of AI

Stress test simulations Robot-assisted surgery Dosage Error Reduction Application Design

Personal travel agents Call Center automation Self Check-in (airports) Self Check-out (shops)

Implications

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Factory workers

Farmers

Miners

Drivers

Waiters

Soldiers

Nurses

Agents

Dispatchers

Lawyers

Accountants

Teachers

Designer

Actors

http://www.businessinsider.com/15-jobs-that-are-quickly-disappearing-2015-10

http://www.futuristspeaker.com/business-trends/2-billion-jobs-to-disappear-by-2030/

Manual Jobs Cognitive Jobs

Reduction of repetitive jobs

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Rise of new job profiles

Agile Jobs Creative Jobs

Robot engineers

Driverless operating systemengineers

Course designers

Curators

3D printer repairmen

„last mile“ delivery crews

Emergency crews

Robot repairmen

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bank tellers

Before the first automatic

teller machine, employees

needed to cue up in central

banks to receive their salary.

The ATM reduced the need

for human bank tellers.

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bank tellers

Hence it became cheaper to

open a bank and smaller banks

opened in every shopping

center and town.

Consequently even more

human tellers were employed.

Technological development

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2018200 $

2015800 $

1995 2022100 $

Hardware gets better and cheaper over time. So think

already now about new business models, even if you

feel the technology is not mature enough just yet.

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Mobile access to information is still

dominated by mobile phones:

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But other types of wearables will soon

become valuable helpers for any kind of

problem.

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With cheaper processors and better

batteries, the next generation of

wearables is getting ready:

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If you watch closely you see all companies experimenting with new interactions already today.

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The Face-ID unlock feature of the new iPhone is already creating a virtual 3D model of your head.

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Facebook VR

It can be used to animate emoticons. Other companies are already starting to virtualize the entire body.

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Change comes as subtly as the continuous improvement of google maps. It might not seem much:

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Each technological step

forward allows other

companies to introduce

entirely new businesses

into the market.

Such as self-driving cars,

who heavily rely on a well

scanned road-map.

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So keep your eyes and ears

open for the new

opportunities that open for

you and your competitors

with each technological

advancement.

You might want to redefine

your business model, such as

iRobot, who transitioned

from a cleaning robot

producer to an indoor

mapping service provider.

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„Change is happening more subtly than we think,and will be more dramaticthan we can imagine.“

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Thanks!

Ainārs Bemberis

Country Manager, SAP Latvia

20191980