trends and local challenges

Outline

Local Challenges

Global Trends

My CSFs

1

Top 10 Local Challenges Training

Resources

Empower

Leadership

Motivation

Structural

Cultural

Change M

Prediction

Customer Needs

2

Local Challenges - Training

Project Manager Training

Team Training

Knowledgeable & Engaged

Project

3

Local Challenges - Resources

Adequate

Competent

Effective

Resources

4

Local Challenges – Lack of Empowerment

Team Empowerment

Authority

Innovation

Decision-Making

Trust

5

Local Challenges – Leadership Vacuum

6

Local Challenges – Lack of Motivation

7

Local Challenges – Stuck with Rigid Functional Organizational Structures

8

Local Challenges – Country Barriers

Political Economic

Social Regional

Sectarian

9

Local Challenges – Change Management

10

Local Challenges – Prediction is Difficult

11

Local Challenges – Balancing Competing Customer Needs

Internal External

12

Top 10 Global Trends Agile

Mobility

Dedicated PMO

Crowd-

sourcing

End of

E-Mail

EntreP

Design Thinking

CPO

Analytics & Big Data

Certification Not

13

14

Mobility

15

The end of e-mail?

16

Crowdsourcing

17

Dedicated PMO

Enterprise Dedicated

PMO

Governance

Reporting

Training

Standards

18

Project Management Entrepreneurship

19

Design Thinking

20

CEO

COO

CIO

CSO

CxO

CPO

21

22

23

My Top 10 CSFs Training

Alignment

Readiness

Governance

Empower

Ownership

Structured Agile

From PM to BM

Benefits

Realization

From P to I

24

My Top 10 CSFs

Effective Team

PM Training

Team Training

Sponsor Training

25

Projects

Vision

Strategies

Mission

Objectives

Align Projects with Organizational Strategy

26

Organizational Readiness – The Missing Link

27

Appropriate Governance

PMO

28

Project / Team Empowerment

29

Structured Agile

Flexibility

Structure

30

Dual Emphasis on Effectiveness & Efficiency Success Measures

PM

BM

31

Project Ownership

Business Ownership

Benefits

Value

Investment

32

Benefits should drive the project

33

Stage 1: Identify Value and Benefits

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Benefit Profile

Benefit No. Created ddmmyy Reviewed ddmmyy

Project Ref. No. Insert your SHSW project reference number

Benefit Title Short title summarising the expected benefit

Benefit Description Fuller description of the benefit and its context

Owner Who is responsible for this profile and for ensuring the expected benefit is achieved/realised fully

Support Objective(s) List the organisational or departmental objective(s) this benefit contributes to.

Enablers List the key technology, process, organisational or other changes required to achieve this benefit

Benefit Type

Economy (directly reduces cost)

yes/no

Efficiency (frees up time for other activities)

yes/no

Effectiveness (improves the delivery or quality of care outcomes)

yes/no

Unit of Measure

In what units and/or what qualitative terms is the benefit measured

Baseline Value

Estimated or measured current value

Target Value

Estimated or target future value

Method

How will the measure be taken?

Financial Value and Assumptions

If applicable, state the overall financial value and supporting assumptions (i.e. the estimated value of each unit of measure)

Start Date

The date from which some or all of the expected benefit will be achieved

mmyy Measuring Start Date

mmyy

Completion Date

The date by which you expect the full level of benefit to be achieved

mmyy

Value for Money templatePlease insert Project Name and Trust hereFinancial Year 2014/15 2015/16 2016/17 2017/18 2018/19 2019/20 2020/21 2021/22 2022/23 2023/24 TOTAL

Discount rate 1.00 0.97 0.93 0.90 0.87 0.84 0.81 0.79 0.76 0.73

Cost category (excluding VAT)

1. Initial Capital expenditure -£ -£ -£ -£

2. Ongoing capital costs -£

3. Transition costs -£

4. Additional revenue costs associated with investment -£

TOTAL COSTS -£ -£ -£ -£ -£ -£ -£ -£ -£ -£ -£

Benefit category

5. cost savings -£ -£

6. increased productivity of staff -£

7. Other quantifiable benefits £0 -£

TOTAL BENEFITS-£ -£ -£ -£ -£ -£ -£ -£ -£ -£ -£

UNDISCOUNTED TOTAL OF COSTS AND BENEFITS -£ -£ -£ -£ -£ -£ -£ -£ -£ -£ -£

DISCOUNTED TOTAL OF COSTS AND BENEFITS -£ -£ -£ -£ -£ -£ -£ -£ -£ -£ -£

Undiscounted costs -£ -£ -£ -£ -£ -£ -£ -£ -£ -£ -£

Undiscounted benefits -£ -£ -£ -£ -£ -£ -£ -£ -£ -£ -£

Discounted costs -£ -£ -£ -£ -£ -£ -£ -£ -£ -£ -£

Discounted benefits -£ -£ -£ -£ -£ -£ -£ -£ -£ -£ -£

Discounted benefit to cost ratio #DIV/0!

Cumulative

(Last 4 Qs)

Ref Benefit Δ £ p.a. Δ £ Δ £ Δ £ Δ £ £ p.a.

A1

Reduced time spent entering

assessments 15% £12,500 5% £1,042 15% £3,125 £4,167

B3

Increase in accuracy of early

warning score calculation 10% n/a 6% n/a 11% n/a n/a

C2

Reduced instances of hospital

acquired infections 3% £10,000 0% 1.50% £1,250 £1,250

TOTALS £22,500 £1,042 £4,375 £0 £0 £5,417

NOTE: If the measurement or calculation approach applied differs from that stated in the Benefit Profile, please explain here

27/06/2014 30/09/2014

Target Q2 14 Q3 14 Q4 14 Q1 15

Stage 2: Define & Plan Stage 3: Track & Realise

Stage 4: Evaluate

What: A spreadsheet providing an early view of your expected benefits, both financial and non-financial. Includes estimated costs and shows the anticipated VfM return When: During the application process Why: It helps you build support amongst internal stakeholder and demonstrates that the project meets the required level of return for central investment

Product: Value for Money (VfM) profile

Product: Statement of Planned Benefits

Product: Benefits Tracker

What: A Word document providing greater detail of each benefit and when you expect to achieve them. Includes relevant dependencies, assumptions and describes how each benefit will be measured When: Within one month of receiving your award or this document (whichever is the latter). Updated periodically as more information about individual benefits becomes known. Why: Understanding key dependencies, governance arrangements, and how/when benefits will be measured improves your chances of achieving them.

Product: Post-Project Review

What: A spreadsheet used to record progress against each benefit. It shows when they start to accrue and the actual value delivered When: Updated once every three months after completing your Statement of Planned Benefits Why: Tracking benefits is an essential part of measuring progress towards your main objectives. As a whole, the investment needs to show that the benefits delivered justify the original investment. It will also provide a basis for future funding rounds

The Integrated Benefits Management Lifecycle

What: A Word document that compares the benefits defined in the ‘Statement of Planned Benefits’ with what was achieved on the ground When: Once the initial project has been completed and associated changes have had time to bed-in. It may be updated several times for major change programmes. Why: Recording the outcomes and benefits you deliver is a good way of communicating success within your organisation. Where actual benefits vary from those expected (more, less or different) the difference can also be recorded here.

35

The Integrated Benefits Management Lifecycle

36

Benefits Dependency Diagram

37

38

Value

Alignment

Value

Planning

Value

Readiness

Value

Delivery

Value

Exploitation

Value

Evolution

Value

Governance

IT - Business

Alignment

Business

Case Development

Resource Readiness

IT

Conversion

IT

Use

Review

& Evolution

1

7

6 5 4 3 2

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Phase Phase Description Measurement Score Range

1 Alignment of IS investment with

Business Strategy

Alignment Quality (AQ) 1 – 5

2 Planning of IS investments Planning Quality (PQ) 1 – 5

3 Readiness of organization to engage Readiness Quality (RQ) 1 – 5

4 Delivery of IS investment

(implementation)

Delivery Quality (DQ) 1 – 5

5 Exploitation of IS investments - Post

Implementation Phase (Usage)

(D&M Measures)

System Quality – SQ

Information Quality –

IQ

Quality of Use – QU

User Satisfaction – US

1 – 5

1 – 5

1 – 5

1 – 5

6 Evolution of IS investments – Post

Implementation Phase (service)

Service Quality – SQ

Net Benefits - NB

1 – 5

1 – 5

7 Governance of IS Investments Quality of Governance

(GQ)

1 – 5

Total – Aggregate Score 1 – 5

“Plans are worthless. Planning is essential“ “ Dwight D. Eisenhower ”

“Time is the scarcest resource and unless it is managed nothing else can be managed” “Peter Drucker”

“Change before you have to” “Jack Welch”

“Expect the best, plan for the worst, and prepare to be surprised” “Denis Waitley”

“Good management consists in showing average people how to do the work of superior people”

“John Rockefeller”

“Estimating is what you do when you don't know” “Sherman Kent”

PM Quotes

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