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TRUE REAL ESTATE PROFESSIONALS
WWW.CROWNEREALESTATE.COM.AU
Exciting things are on the horizon for Crowne Real Estate.A significant increase in the volume of our business
demanded a larger, more central premises for us to workfrom. Both new and repeat clients have helped us to
flourish into the quintessential boutique agency.
Gaining More MomentumBIGGER
&BETTER
Our massive growth can largely be attributed to our highlevel of retention of our clients. Once people haveexperienced what we have to offer they rarely go lookingelsewhere. The level of service that Crowne Real Estateprovides is such that many clients use us as the standardto measure other agencies against. Rest assured, weknow what we're doing.
World Class Service
THETOP1%
WWW.CROWNEREALESTATE.COM.AU
2016 was a great year for us. We utilized the latesttechnology and training to maximise efficiency, deliveringoutstanding results to a large number of clients without
comprising on service. With the future shaping up to be justas exciting, everyone at Crowne Real Estate is looking
forward to bigger and better things.
Looking to the Future
ONWARD&
UPWARD
We'd love for you to share in our success.
WWW.CROWNEREALESTATE.COM.AU
Here at Crowne Real Estate both our Sales and Property Management team live locally, and
with the office based locally in Ipswich our investment property owners are secure in the fact
that we know and understand the area and the people that live in the city of Ipswich and the
surrounding suburbs. Our central location in the major shopping centre at the heart of
our great city ensures convenient access for both current and prospective tenants. Passing
traffic also means maximum exposure for your property!
The Crowne Real Estate team have decades of combined Real Estate experience. We have
an impeccable record in relation to selecting the right tenant for your property, consistent and
thorough property inspections and attention to detail and care for all managed properties. We
use the latest in real estate technology to ensure that we are as flexible and fluid as the market
in which we operate.
We pride ourselves on our presentation and professionalism and
our clients feel the same.
So why choose Crowne?
WWW.CROWNEREALESTATE.COM.AU
Prospective tenants must complete an application form, which is available from our office
or on the internet. The applicants must provide 100 points of identification, including:
• Photo identification
• Proof of income
• References: both personal and professional
• Previous rental references
A verification checklist will be completed by the Property Management staff confirming
details provided by the prospective tenants. We are a member of the Tenancy Information
Centre of Australia (TICA) which provides a tenant database for defaulting tenants.
Once applications have been approved by our staff, the decision will be yours as to who
will tenant your investment property. The process is conducted in compliance with Privacy
and Discrimination Legislation.
Tenant selection starts with a property inspection by staff. We
do not give out keys as this protects your investment property
and gives staff the opportunity to ask questions without
prospective tenants being aware their responses are being
assessed. Often in the current rental market, open houses are
conducted to allow as many prospective tenants to view the
property. We specialise in individual viewings at times that are
convenient for all prospective tenants.
Tenant Selection
WWW.CROWNEREALESTATE.COM.AU
Owner InformationRepairs and maintenance will be completed by qualified
repairers who have Professional Indemnity, Legal Liability
Insurance and have completed a Contractors agreement.
Emergency repairs will be organised immediately as required
under the Residential Tenancy Act. Other maintenance
issues will require the tenant to notify us in writing, we will
then advise you of the issue and the best course of action.
Keeping up maintenance on your property is an important way
to protect your investment.
Routine inspections are conducted every 3 months as per
our office policy. A detailed written inspection, including
photos, will be forwarded to you with any maintenance issues
and suggestions for improvement to attract higher rental
returns or capital growth.
Advertising of your property will start as soon as an
Appointment to Act as a Managing Agent (Form 6) has been
completed, signed and received by our office, or if A Notice of
Intention to Leave (Form 13) has been received. To find you a
tenant:
• The property will be placed on our rental list, online and in
our office window
• The property will be placed on realestate.com.au and four
other internet portals
WWW.CROWNEREALESTATE.COM.AU
Is Your Property Readyto Rent?
• Have you installed smoke detectors and do they comply with current Smoke Alarm
Legislation?
• Has your property got a Safety Switch and has it been checked by an electrician?
• Are all electrical power sockets, light switches and any other electrical appliances in
safe working condition?
• Have you left operating booklets for appliances and any inclusions for the tenants
use?
• Have you arranged your Public Liability Insurance usually covered in your building
insurance?
• Building Insurance needs to be kept up to date, and there should be adequate
contents insurance to cover curtains, carpets and any other inclusions for tenants use.
• Have you arranged Landlord Insurance?
• Are all glass panels secure and intact?
• Are all fence panels and gates secure?
• Pool fencing does the safety fencing around the pool comply? Has it got a self
closing gate and resuscitation notice on the fence? (This is required to comply with
Council regulations on pool fencing)
• Carpets need to be professionally cleaned and if animals have been on the property
a professional flea treatment is required
• Are all gutters clean of leaves and debris?
• Three sets of keys are required two sets for tenants and one set for the office
WWW.CROWNEREALESTATE.COM.AU
Letting the Property*:
One week's rent + GST
Lease Renewal Fee:
$33.00 inc GST
Advertising of rental:
$55.00 inc GST
Rent Collection:
5.50% inc GST
Management Fee:
3.85% inc GST
Postage and Petties:
$5.50 per month inc GST
Small Claims Tribunal:
Court costs $66.00 inc GST
* Properties purchased through
Crowne Real Estate are not
charged their first let fee
Though our fees are very competitive, we are happy to match existing rates
Fees and Charges
No piggy banks were harmed in the making of
this brochure, and we promise to keep yours
happy, too!
WWW.CROWNEREALESTATE.COM.AU
The owners of Crowne Real Estate embody all of the qualities
they expect in their employees integrity, reliability and
commitment. They bring to you the kind of knowledge and
insight that only comes with long years in the industry. Success
after success trails behind them, and a crowd of satisfied
clients can attest to their remarkable standard of service. When
you choose to entrust your biggest asset to these longstanding
and respected members of the Ipswich real estate community,
you're in good hands.
Kirsty DutneyJones & Mike Jones
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