twinning: the prospects for london and kolkata - transforming transportation 2016

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www.TransformingTransportation.org

Twinning: The Prospects for

London and Kolkata

Shashi Verma, Director of Customer Experience,

TFL, London

Presented at Transforming Transportation 2016

Practical factors

Institutional factors

Structure and decision making

FromTo

Remove institutional barriers to transportImprove decision making and investment capabilities

Create accountability for outcomes

Encouraging and valuing density

198

1

199

9

198

7

201

9

Transport links at Canary Wharf

New road

links Buses

DLR

Jubilee

Crossrail

Shashi VermaDirector of Customer Experience

Transport for London

shashiverma@tfl.gov.uk

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