ui design for monetisation enablers for series 40 full touch

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How you design and present monetisation interactions requires as much attention to user experience as does the rest of your app. If you use in-app ads or in-app purchasing, this UX webinar presentation is for you. The presentation walks you through the recommended flows of various monetisation stories in Series 40 full touch. It also demonstrate common mistakes that developers make and will propose solutions for those problems.

TRANSCRIPT

1

UI design for monetisation enablers for Series 40 Full Touch

© Nokia 2012 UI design for monetisation enablers for Series 40 Full Touch.pptx v.01 2012-11-13 Jan Krebber

Overview

2 © Nokia 2012 UI design for monetisation enablers for Series 40 Full Touch.pptx v.01 2012-11-13 Jan Krebber

• Advertisement • Nokia store considerations • Subscription and shop considerations • Further guidelines • Purchase flow examples • UX offering • Take home messages • Exercises

Advertisement

3 © Nokia 2012 UI design for monetisation enablers for Series 40 Full Touch.pptx v.01 2012-11-13 Jan Krebber

Use advertisements correctly to stay in the business.

4 © Nokia 2012 UI design for monetisation enablers for Series 40 Full Touch.pptx v.01 2012-11-13 Jan Krebber

Banner size is 216 x 36 pixels.

5 © Nokia 2012 UI design for monetisation enablers for Series 40 Full Touch.pptx v.01 2012-11-13 Jan Krebber

Ads could be repeated at key breaks inside long content.

6 © Nokia 2012 UI design for monetisation enablers for Series 40 Full Touch.pptx v.01 2012-11-13 Jan Krebber

Ads being part of the chrome should always appear at the same position.

7 © Nokia 2012 UI design for monetisation enablers for Series 40 Full Touch.pptx v.01 2012-11-13 Jan Krebber

The ad should always be selectable and not interfere with any chrome.

8 © Nokia 2012 UI design for monetisation enablers for Series 40 Full Touch.pptx v.01 2012-11-13 Jan Krebber

?

Differentiate the ad from the actual content.

9 © Nokia 2012 UI design for monetisation enablers for Series 40 Full Touch.pptx v.01 2012-11-13 Jan Krebber

Full screen ads should be used at breakpoints, not within tasks.

10 © Nokia 2012 UI design for monetisation enablers for Series 40 Full Touch.pptx v.01 2012-11-13 Jan Krebber

Allow to opt out advertisements with in-app purchase.

11 © Nokia 2012 UI design for monetisation enablers for Series 40 Full Touch.pptx v.01 2012-11-13 Jan Krebber

Test with real-life ads in real phones, not only with optimized placeholders.

12 © Nokia 2012 UI design for monetisation enablers for Series 40 Full Touch.pptx v.01 2012-11-13 Jan Krebber

Nokia Store considerations

13 © Nokia 2012 UI design for monetisation enablers for Series 40 Full Touch.pptx v.01 2012-11-13 Jan Krebber

Nokia store allows applications and app extensions for sale.

14 © Nokia 2012 UI design for monetisation enablers for Series 40 Full Touch.pptx v.01 2012-11-13 Jan Krebber

Nokia store does not allow physical goods or event tickets for sale.

15 © Nokia 2012 UI design for monetisation enablers for Series 40 Full Touch.pptx v.01 2012-11-13 Jan Krebber

Bundled in the app: Nokia DRM. On a back-end server: Your solution.

16 © Nokia 2012 UI design for monetisation enablers for Series 40 Full Touch.pptx v.01 2012-11-13 Jan Krebber

Nokia DRM Custom solution

Nokia DRM: Nokia restoration policy. Your solution: Your restoration policy.

17 © Nokia 2012 UI design for monetisation enablers for Series 40 Full Touch.pptx v.01 2012-11-13 Jan Krebber

Nokia DRM Custom solution

Subscription and shop considerations

18 © Nokia 2012 UI design for monetisation enablers for Series 40 Full Touch.pptx v.01 2012-11-13 Jan Krebber

Make register and login equal.

19 © Nokia 2012 UI design for monetisation enablers for Series 40 Full Touch.pptx v.01 2012-11-13 Jan Krebber

Do not re-invent login. Make it easy and let it appear late in the flow.

20 © Nokia 2012 UI design for monetisation enablers for Series 40 Full Touch.pptx v.01 2012-11-13 Jan Krebber

A pre-filled checkout form allows convenient checkout.

21 © Nokia 2012 UI design for monetisation enablers for Series 40 Full Touch.pptx v.01 2012-11-13 Jan Krebber

Further guidelines

22 © Nokia 2012 UI design for monetisation enablers for Series 40 Full Touch.pptx v.01 2012-11-13 Jan Krebber

Promote the items you are selling. Do not hide them in menus only.

23 © Nokia 2012 UI design for monetisation enablers for Series 40 Full Touch.pptx v.01 2012-11-13 Jan Krebber

Explain what you are selling.

24 © Nokia 2012 UI design for monetisation enablers for Series 40 Full Touch.pptx v.01 2012-11-13 Jan Krebber

Show the full price you will charge as early as possible.

25 © Nokia 2012 UI design for monetisation enablers for Series 40 Full Touch.pptx v.01 2012-11-13 Jan Krebber

The app must work without additional purchases.

26 © Nokia 2012 UI design for monetisation enablers for Series 40 Full Touch.pptx v.01 2012-11-13 Jan Krebber

Costs relate to money and download size.

27 © Nokia 2012 UI design for monetisation enablers for Series 40 Full Touch.pptx v.01 2012-11-13 Jan Krebber

Reserve ”buy” or ”purchase” for the actual purchase.

28 © Nokia 2012 UI design for monetisation enablers for Series 40 Full Touch.pptx v.01 2012-11-13 Jan Krebber

Mark sold items.

29 © Nokia 2012 UI design for monetisation enablers for Series 40 Full Touch.pptx v.01 2012-11-13 Jan Krebber

Support your users if you want them to buy again from you.

30 © Nokia 2012 UI design for monetisation enablers for Series 40 Full Touch.pptx v.01 2012-11-13 Jan Krebber

Purchase flow examples

31 © Nokia 2012 UI design for monetisation enablers for Series 40 Full Touch.pptx v.01 2012-11-13 Jan Krebber

In-App-Purchase uses application UI, Nokia Account UI and Nokia Store UI.

32 © Nokia 2012 UI design for monetisation enablers for Series 40 Full Touch.pptx v.01 2012-11-13 Jan Krebber

In-App-Purchase: Purchase a product.

33 © Nokia 2012 UI design for monetisation enablers for Series 40 Full Touch.pptx v.01 2012-11-13 Jan Krebber

Application UI Application UI

In-App-Purchase: Purchase a product.

34 © Nokia 2012 UI design for monetisation enablers for Series 40 Full Touch.pptx v.01 2012-11-13 Jan Krebber

Application UI Application UI Application UI

In-App-Purchase: Purchase a product.

35 © Nokia 2012 UI design for monetisation enablers for Series 40 Full Touch.pptx v.01 2012-11-13 Jan Krebber

Application UI Application UI Nokia Account UI

In-App-Purchase: Purchase a product.

36 © Nokia 2012 UI design for monetisation enablers for Series 40 Full Touch.pptx v.01 2012-11-13 Jan Krebber

Application UI Nokia Account UI Nokia Account UI

In-App-Purchase: Purchase a product.

37 © Nokia 2012 UI design for monetisation enablers for Series 40 Full Touch.pptx v.01 2012-11-13 Jan Krebber

Nokia Account UI Nokia Account UI Nokia Account UI

In-App-Purchase: Purchase a product.

38 © Nokia 2012 UI design for monetisation enablers for Series 40 Full Touch.pptx v.01 2012-11-13 Jan Krebber

Nokia Store UI Nokia Account UI Nokia Account UI

In-App-Purchase: Purchase a product.

39 © Nokia 2012 UI design for monetisation enablers for Series 40 Full Touch.pptx v.01 2012-11-13 Jan Krebber

Nokia Store UI Nokia Account UI Application UI

In-App-Purchase: Purchase a product.

40 © Nokia 2012 UI design for monetisation enablers for Series 40 Full Touch.pptx v.01 2012-11-13 Jan Krebber

Nokia Store UI Application UI

In-App-Purchase: Restore a product.

41 © Nokia 2012 UI design for monetisation enablers for Series 40 Full Touch.pptx v.01 2012-11-13 Jan Krebber

Application UI Application UI

In-App-Purchase: Restore a product.

42 © Nokia 2012 UI design for monetisation enablers for Series 40 Full Touch.pptx v.01 2012-11-13 Jan Krebber

Application UI Application UI Application UI

In-App-Purchase: Restore a product.

43 © Nokia 2012 UI design for monetisation enablers for Series 40 Full Touch.pptx v.01 2012-11-13 Jan Krebber

Application UI Application UI Application UI

In-App-Purchase: Restore a product.

44 © Nokia 2012 UI design for monetisation enablers for Series 40 Full Touch.pptx v.01 2012-11-13 Jan Krebber

Application UI Application UI Application UI

In-App-Purchase: Restore a product.

45 © Nokia 2012 UI design for monetisation enablers for Series 40 Full Touch.pptx v.01 2012-11-13 Jan Krebber

Application UI Application UI

UX offering for Series 40

46 © Nokia 2012 UI design for monetisation enablers for Series 40 Full Touch.pptx v.01 2012-11-13 Jan Krebber

There is a UI style guide.

47 © Nokia 2012 UI design for monetisation enablers for Series 40 Full Touch.pptx v.01 2012-11-13 Jan Krebber 47

The Nokia’s Series 40 stencils support Inkscape.

48 © Nokia 2012 UI design for monetisation enablers for Series 40 Full Touch.pptx v.01 2012-11-13 Jan Krebber 48

Series 40 UI component demos app showcases UI and code.

49 © Nokia 2012 UI design for monetisation enablers for Series 40 Full Touch.pptx v.01 2012-11-13 Jan Krebber 49

Series 40 UI Design

50 © Nokia 2012 UI design for monetisation enablers for Series 40 Full Touch.pptx v.01 2012-11-13 Jan Krebber

UX Library for Series 40 : http://www.developer.nokia.com/Resources/Library/Full_Touch/ In-app advertising: http://www.developer.nokia.com/Distribute/In-app_advertising/ In-app purchase: http://www.developer.nokia.com/Resources/Library/Full_Touch/#!in-app-purchase.html Battle Tank (Nokia DRM demo app): https://projects.developer.nokia.com/JMEBattleTank/ Tourist Attraction (Custom DRM demo app): https://projects.developer.nokia.com/JMETouristAttractions/wiki UI Components Demos App: https://projects.developer.nokia.com/s40uivisualisation Functional description of in-app purchase: http://www.developer.nokia.com/Resources/Library/Java/#!developers-guides/in-app-purchase/introduction/functional-description.html Wiki companion article for this webinar: http://www.developer.nokia.com/Community/Wiki/Series_40_UI_design_for_monetization_enablers_webinar_-_companion_article

Further readings about mobile design

51 © Nokia 2012 UI design for monetisation enablers for Series 40 Full Touch.pptx v.01 2012-11-13 Jan Krebber

Jacob Nielsen’s show case “Why WSJ Mobile App Gets ** Customer Reviews”. http://www.useit.com/alertbox/mobile-startup-screen.html Mobile Design Pattern Gallery: UI Patterns for Mobile Applications. Theresa Neil (2012). Designing Mobile Interfaces. Steven Hoober, Eric Berkman (2011).

Take home messages

52 © Nokia 2012 UI design for monetisation enablers for Series 40 Full Touch.pptx v.01 2012-11-13 Jan Krebber

Be honest if you want people to continue making business with you.

53 © Nokia 2012 UI design for monetisation enablers for Series 40 Full Touch.pptx v.01 2012-11-13 Jan Krebber

Do not reinvent login and checkout.

54 © Nokia 2012 UI design for monetisation enablers for Series 40 Full Touch.pptx v.01 2012-11-13 Jan Krebber

Ad placement is very delicate and requires UX tests with real-life ads.

55 © Nokia 2012 UI design for monetisation enablers for Series 40 Full Touch.pptx v.01 2012-11-13 Jan Krebber

Exercises

56 © Nokia 2012 UI design for monetisation enablers for Series 40 Full Touch.pptx v.01 2012-11-13 Jan Krebber

Exercise: Where would you place “buy more levels” button(s) in a game?

57 © Nokia 2012 UI design for monetisation enablers for Series 40 Full Touch.pptx v.01 2012-11-13 Jan Krebber

Exercise: What is wrong with this layout?

58 © Nokia 2012 UI design for monetisation enablers for Series 40 Full Touch.pptx v.01 2012-11-13 Jan Krebber

Exercise: Which problems occur if you place the ad at the bottom of the view?

59 © Nokia 2012 UI design for monetisation enablers for Series 40 Full Touch.pptx v.01 2012-11-13 Jan Krebber

Exercise: What is wrong with this flow (assume you are signed-in already to Nokia Store).

60 © Nokia 2012 UI design for monetisation enablers for Series 40 Full Touch.pptx v.01 2012-11-13 Jan Krebber

Exercise: Which checkout concept do you prefer and why?

61 © Nokia 2012 UI design for monetisation enablers for Series 40 Full Touch.pptx v.01 2012-11-13 Jan Krebber

Thanks to: Sanna Hiukka Tuomo Kekoni

62 © Nokia 2012 UI design for monetisation enablers for Series 40 Full Touch.pptx v.01 2012-11-13 Jan Krebber

Thanks ext-jan.krebber@nokia.com

63 © Nokia 2012 UI design for monetisation enablers for Series 40 Full Touch.pptx v.01 2012-11-13 Jan Krebber

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