ulcm

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TOPIC: BUSINESS RELEASE QUALITYUNIVERSAL LIFE CYCLE MODEL

ISSUE: Enhance the development model to increase the delivery of market demands and requirements under health care reform. The national and federal mandates, payers have been introduced with complex requirements that must also be taken into account locally. The Universal Lifecycle Model integrates the three separate processes and a centralized steering that eliminates redundancies and encourages escalated communication with expedited action on open issues and risks.

The implementation or modifications to business process, requirements, data model and rules are required to support: BlueExchange, Enterprise Appeals, & defect corrections impacting throughput. Defined a test strategy that included improvements to the test data, defined functional, system, unit and regression tests and acquired and set up the needed environments. Labor Fund testing and support was completed by using HIPAA 5010 Funding. The above 4 initiatives are multi-year initiatives that required project sponsorship to support the strategic need, highlighting the value to the organization and enterprise inter-department leadership, daily oversight of tasks and activities executed to maintain on-schedule and support across Portfolio Management, Program Management and Project Management which included all processes including procedures and artifacts that are required for SDLC compliance.

Based on pilot results from National, Front-end, Labor, Appeals, and inventory master and reporting; established PMO organizations from 2008-2015, project portfolio’s are becoming more complex. Below is the “Universal Life Cycle Model” which leverages the standards and artifacts that are used, as part of processes and artifacts that are part of the integrated model. Colors represent which asset is being used or leveraged.

Communication Strategy- Transparency –

Manage the interdependencies: Portfolio, Program & Development

PORTFOLIOMarket ResearchEvaluate Current State

Determine Future StateRoadmap UpdatesCapital InvestmentMeasure Performance / Results

PROGRAMInitiationPlanningExecutionMonitorClosure

SDLCApprovalDesignBuild/TestGo LiveDeployStabilize

Portfolio PrioritizationResource PlanningStrategy ExecutionPMO/PM Funding

Risk MgmtMethodologyDevelopment

PM Tool DevelopmentTechnology Upgrades

Process StandardizationFinancial Reporting

Methodology ImplementationProject Feedback/Tracking

Proj

ect P

ortfo

lioG

over

nanc

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chni

cal

Man

agem

ent

Exec

utiv

e Le

ader

ship

Business Strategy / GoalsChange Mgmt

Stakeholder CommitmentQualitative AnalysisOrganization Culture

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