under the hood of talent acquisition - talent acquisition benchmarks

JohnRicciardiVPTalentSolutions,EREMedia

UndertheHoodofTalentAcquisitionWhat’shappeningwithSpeed/Cost/Productivity

EREMediaataGlance20YearoldcompanyProvidinginformationtohelpcompaniesacquireandmanagetalent

Articles,Webinars,Conferences&Products3Brands

ERE–CorporateRecruiting&TALeadershipSourceCon–Sourcing/TalentAttractionTLNT–TalentManagement

Today’sagenda

• Introduction• HiringManagersthinkwe’regettingworse

• TheBigDisconnect• Educate&Influence• Conclusion• Q&A

Yourmostunhappycustomersareyourgreatestsourceoflearning.

BillGates

EREStateofTalentAcquisitionSurvey

Volume

3,500+responses(2015/16)

Titles

8%Chief/SVP25%Headof

TA24%Mgr/Dir18%Desk

Tenure

41%10+years

21%<2years

One Person inthesurveyclaimingtobea

One person Recruitment Departmentinacompanyemployingmore

than100,000people

Twocompanieshave50 RECRUITERS

Butonly1,000–5,000workers

Twocompanieshave 50 RECRUITERS

Butonly1,000–5,000workers25% of Financial Services firms have over 50 recruiters. That’s a higher percentage than any other

industry.

2016StateofTalentAcquisition3ThingsWeLearned

Hiring Managers think we’re getting worseCompanies aren’t using data to drive decisionsToo much time spent on backfills

TATeamgradesbytheHiringManager

2014 2015 20160

1

2

3

4

5

2.4 2.31.9

Source:StateofTalentAcquisitionSurvey,EREMedia

HiringManagersthinktheyrecruitbetterthanYOU!

RATE THE QUALITY OF CANDIDATES

Candidates They Find 4.7

Employee Referrals 4.6

Candidates You Bring Them 3.6Candidates Who Apply

(career site, job boards, etc.) 3.5

Source:StateofTalentAcquisitionSurvey,EREMedia

Hiring managers who graded their Talent Acquisition team with an A!

0%

Source:StateofTalentAcquisitionSurvey,EREMedia

I want to start with a story

...therecruiters’emaileverything.

...theydon'ttakethetimetocommunicateandcollaboratewiththehiringmanager-sotheyhavenoleveragewhenitcomestomanagingtheprocess-andthehiringmanagersatisfactionislow

becausethecommunicationissubpar.

HowdoyouthinktheTALeadergradedthisteam?

HowdoyouthinktheTALeadergradedtheHiringManagers?

TheBigDisconnect

It’snotnecessarilytherealitythatshapesus,butthelensthroughwhichyourbrainviewstheworldthatshapes

yourrealityShawnAchor

KanoModel

KanoModel

Denver,CO

BocaRaton,FL

ADT Spin-off

180 IT Roles

6 Months

Weseetheworld,notasitis,butasweare–or,asweareconditionedtoseeit

StephenR.Covey

TalentAcquisition

HiringManagerSucces

s!

DefinitionofaRecruiter?

Anindividualwhoworkstofilljobopeningsinbusinessesororganizations.Recruiterswillworkfromresumesorbyactivelysolicitingindividualsqualifiedforpositions.Arecruiter'sjobincludesreviewingcandidate'sjobexperiences,negotiatingsalaries,andplacingcandidatesinagreeableemploymentpositions.

Source:BusinessDictionary.com

DefinitionofaTalentAdvisor?

Atrustedrecruitingpartnerwho proactively provides consultation and strategic advisory support intheidentification,attractionandconsistentdeliveryoftalentwhile continually improving the hiring process insupportofthebusinessmission. Source:EREMedia

Ifwehavedata,let’slookatdata.Ifallwehaveare

opinions,let’sgowithmine.JimBarksdale

If it’s not accurate,It might as well not exist…

Data&Metrics

• CandidateAvailabilityData• InternalATSData

• Speed• Quality• Productivity

• SegmentbyGeographyorJobFamily• ExternalBenchmarks

Decentralized Centralized Optimized0

10

20

30

40

50

60

70

80

???

SimplexGrinnellTimetoAccept70

48

TimetoAcceptBenchmarks

0

25

50

75

42 44

52

68

3538

Source:Bersin,iCims,Dice,CEB,SHRM&ERE

Bersin(S

)

ERE(D)

SHRM

(S)

CEB(S)

DHI(S)

iCims(D)

S=SurveyD=Data

TimetoAcceptbyIndustry(ATSData)

0

10

20

30

40

50

60

70

3530

38

25

58

Source:EREBenchmarkingDashboard

Aggregate

Fin.S

vcs

Hi-Te

ch

Prof.S

vcs

Manufacturin

g

XXXXXX

Thegoalistoturndataintoinformation,andinformationinto

insight.CarlyFiorina

What have we learned?

DisconnectbetweenRecruiting&HiringManagers

Directcorrelationbetweencommunication&satisfaction

Opportunitytoupleveltheskillsofourrecruitingteams

Needtoobtainandutilizedatatodriveourrecruitingprocess

How can we fix it?

IntakemeetingforEVERYopeningObtaindata,turnitintoinsightandbringittoeveryconversation(startinternalandlookexternaltobenchmark)

Provideresourcestorecruiterstobuildsoftskillsinthingslikebusinessacumenandinfluencefortheirinteractionswithstakeholders